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BO2 Zombies stuck on splash screen

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  • p1nkratundefined Offline
    p1nkratundefined Offline
    p1nkrat
    wrote last edited by
    #1

    BO2 gets stuck on the splash screen when launching Zombies. I can hear the game: I can shoot and die, but I can only see the loading screen.

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    • A Former User? Offline
      A Former User? Offline
      A Former User
      wrote last edited by
      #2

      p1nkrat

      It sounds like the game is actually running behind a stuck splash screen (you can hear shots/deaths), so this is usually a display/overlay or fullscreen-mode issue rather than corrupted files. Try this, in order:

      Kill every overlay/hook
      Close MSI Afterburner/RTSS, Discord overlay, GeForce Experience overlay, ReShade, Overwolf, etc. These hooks are a known cause of black/white/frozen screens in BO2 until you disable them. Then relaunch.

      Force windowed/borderless and a safe resolution
      Open your config folder and edit Zombies config:
      %localappdata%\Plutonium\storage\t6\players\plutonium_zm.cfg
      Set:

      seta r_fullscreen "2" // borderless windowed
      seta r_mode "1920x1080" // or your monitor’s native res

      Save, relaunch. (You can also try Alt+Enter when it’s stuck to toggle windowed.)

      Reset the bad config (quick clean)
      If it still sticks, delete/rename plutonium_zm.cfg (or the whole players folder in that path). BO2 will rebuild fresh configs on next launch and this often clears a bad video setting that keeps the splash on top.

      If it only happens on DLC maps / checkerboard “no texture”
      Then it’s not the splash bug—it’s missing DLC assets. Make sure the sound, video and zone folders from the DLC are inside the BO2 game folder, not in a nested “pluto_t6_dlcs” subfolder.

      p1nkratundefined 1 Reply Last reply
      1
      • A Former User? A Former User

        p1nkrat

        It sounds like the game is actually running behind a stuck splash screen (you can hear shots/deaths), so this is usually a display/overlay or fullscreen-mode issue rather than corrupted files. Try this, in order:

        Kill every overlay/hook
        Close MSI Afterburner/RTSS, Discord overlay, GeForce Experience overlay, ReShade, Overwolf, etc. These hooks are a known cause of black/white/frozen screens in BO2 until you disable them. Then relaunch.

        Force windowed/borderless and a safe resolution
        Open your config folder and edit Zombies config:
        %localappdata%\Plutonium\storage\t6\players\plutonium_zm.cfg
        Set:

        seta r_fullscreen "2" // borderless windowed
        seta r_mode "1920x1080" // or your monitor’s native res

        Save, relaunch. (You can also try Alt+Enter when it’s stuck to toggle windowed.)

        Reset the bad config (quick clean)
        If it still sticks, delete/rename plutonium_zm.cfg (or the whole players folder in that path). BO2 will rebuild fresh configs on next launch and this often clears a bad video setting that keeps the splash on top.

        If it only happens on DLC maps / checkerboard “no texture”
        Then it’s not the splash bug—it’s missing DLC assets. Make sure the sound, video and zone folders from the DLC are inside the BO2 game folder, not in a nested “pluto_t6_dlcs” subfolder.

        p1nkratundefined Offline
        p1nkratundefined Offline
        p1nkrat
        wrote last edited by
        #3

        @OussWithoutama Thanks for taking the time to respond.

        This only happens rarely (I think "only" twice so far). I don't have any overlay, just stock Windows nothing running really other than maybe a browser.

        I have been facing another more serious issue though, which is that my game crashes around 30 minutes in. It depends, but the game crashes eventually. I have only tried BO2 Zombies.

        Here is what I get:

        Screenshot 2025-08-27 231547.png

        Nothing seems out of place in the console:

        Screenshot 2025-08-27 231838.png

        Unfortunately this makes the game unplayable for me, as my goal is to complete the Zombies easter eggs.

        p1nkratundefined 1 Reply Last reply
        0
        • p1nkratundefined p1nkrat

          @OussWithoutama Thanks for taking the time to respond.

          This only happens rarely (I think "only" twice so far). I don't have any overlay, just stock Windows nothing running really other than maybe a browser.

          I have been facing another more serious issue though, which is that my game crashes around 30 minutes in. It depends, but the game crashes eventually. I have only tried BO2 Zombies.

          Here is what I get:

          Screenshot 2025-08-27 231547.png

          Nothing seems out of place in the console:

          Screenshot 2025-08-27 231838.png

          Unfortunately this makes the game unplayable for me, as my goal is to complete the Zombies easter eggs.

          p1nkratundefined Offline
          p1nkratundefined Offline
          p1nkrat
          wrote last edited by
          #4

          I have posted a separate post as this is a separate issue: https://forum.plutonium.pw/topic/42375/game-freezes-30-mins-into-zombies-mode

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