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I was randomly banned for cheating while playing a trickshot server?

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  • WolflexZundefined Offline
    WolflexZundefined Offline
    WolflexZ
    Contributor
    wrote last edited by
    #30

    https://plutonium.pw/docs/recording-plutonium-obs

    1 Reply Last reply
    0
    • embracenewlifeundefined Offline
      embracenewlifeundefined Offline
      embracenewlife
      wrote last edited by embracenewlife
      #31

      i highly doubt recording on obs has anything to do with his problem, as i do record with the anti-cheat compatibility hook on and i have yet to be banned, of course it is different for each person, but as for me, it isnt something worth noting

      also there is something completely insane that the document is saying that rubs me the wrong way, it says here:

      "If either of those methods do not work, you can choose Display Capture for a source, but keep in mind it will record everything on the display and not just Plutonium."

      this implies that regardless of whether you have the anti-cheat compatibility hook unchecked or not, it can still not function as intended and as a result, get you banned or not record the screen, I do like the display screen recording idea as it does show everything, but it will 100% guarantee you a safe way to not get banned

      also, he didnt once mention obs, he mentioned having default nvidia programs which includes shadowplay v.i.a nvidia app, but it shows the whole display again instead of the application, thats partly why i think he was unfairly banned

      i get what youre saying though, but we would need the actual staff to confirm if obs is detected through the anti-cheat in any way

      gore_undefined 1 Reply Last reply
      0
      • embracenewlifeundefined embracenewlife

        i highly doubt recording on obs has anything to do with his problem, as i do record with the anti-cheat compatibility hook on and i have yet to be banned, of course it is different for each person, but as for me, it isnt something worth noting

        also there is something completely insane that the document is saying that rubs me the wrong way, it says here:

        "If either of those methods do not work, you can choose Display Capture for a source, but keep in mind it will record everything on the display and not just Plutonium."

        this implies that regardless of whether you have the anti-cheat compatibility hook unchecked or not, it can still not function as intended and as a result, get you banned or not record the screen, I do like the display screen recording idea as it does show everything, but it will 100% guarantee you a safe way to not get banned

        also, he didnt once mention obs, he mentioned having default nvidia programs which includes shadowplay v.i.a nvidia app, but it shows the whole display again instead of the application, thats partly why i think he was unfairly banned

        i get what youre saying though, but we would need the actual staff to confirm if obs is detected through the anti-cheat in any way

        gore_undefined Offline
        gore_undefined Offline
        gore_
        wrote last edited by
        #32

        embracenewlife yeah i dont use obs to record i use nvidia shadow play as do every other trickshotter on the game. discord g0r3_3

        1 Reply Last reply
        0
        • embracenewlifeundefined Offline
          embracenewlifeundefined Offline
          embracenewlife
          wrote last edited by
          #33

          ok im adding you right now, just add me back and we ill pc check you

          g45635gundefined 1 Reply Last reply
          0
          • embracenewlifeundefined embracenewlife

            ok im adding you right now, just add me back and we ill pc check you

            g45635gundefined Offline
            g45635gundefined Offline
            g45635g
            wrote last edited by
            #34

            embracenewlife If you peoples happen to find any potential answers from this, please bring it up here, I would really appreciate that 🙂

            1 Reply Last reply
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            • gore_undefined Offline
              gore_undefined Offline
              gore_
              wrote last edited by
              #35

              oh shit not another person potentially banned for no reason lmao

              g45635gundefined 1 Reply Last reply
              0
              • gore_undefined gore_

                oh shit not another person potentially banned for no reason lmao

                g45635gundefined Offline
                g45635gundefined Offline
                g45635g
                wrote last edited by
                #36

                gore_ https://forum.plutonium.pw/topic/43137/concern-about-a-recent-ban

                Since 3 days ago unfortunately. Only reason I'm not losing my mind over this atm lol, is because I actually have another PC I can (hopefully) use safely. But the fact that I even have to tho...

                1 Reply Last reply
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                • embracenewlifeundefined embracenewlife

                  DirkRockface you can specifically help by pc checking people who claim to be falsely banned instead of just being like "hey, im sorry cant do anything about it" or "youve been banned for a reason" when false flags happens in other games all the time, plutonium is no exception to this

                  also id like to argue that even though contributors have to follow the same rules as normal people, that doesnt make you like us, this is because contributors have more contributions than other people, even having access to early builds of plutonium that we dont have, youre normal in the sense of having to follow the rules and not having the powers the actual staff has, but youre not normal in the sense of that you have early access builds

                  finally, i want to point out that while you do point out the anti-cheat document, it actually has flaws in the document, here are a few examples that i see:

                  "Plutonium has an anti-cheat that was completely custom made by our developers. While we cannot divulge
                  information on how it works, we can confidently say that it works as we have thwarted over 20,000 cheating attempts! It will never catch everything but it most people agree that is does a better job than some others out there."

                  not only do we not know what percentage of the 20,000 cheating attempts are actual cheating attempts vs false flags, the source is outdated by 4 years with the latest update to the anti-cheat detection graph being on july 31, 2021

                  "We will not provide any information regarding any given ban, remember you broke our rules."

                  this is a bad argument, as again, false flags has happened in other games and so did this, even disregarding other games, gore's proof shows him just regularly playing on leetin servers before he was perma banned

                  also in that doc, it gives out a list of things that can get you banned which is nice, but it only gives a "following but not limited to" list instead of a full list in which when several people are claiming to be falsely banned, dont you think whoever made the anti-cheat forum can make it a full list so people know what to avoid when playing on the client?

                  obviously, there is no shade and i understand that youre not staff so your power is limited, but there are ways you can help contribute to helping with the anti-cheat problem beyond what the staff can control, i hope you can take my argument into consideration, if you have any questions feel free to ask me

                  Astroculeundefined Offline
                  Astroculeundefined Offline
                  Astrocule
                  Contributor
                  wrote last edited by
                  #37

                  embracenewlife

                  you can specifically help by pc checking people who claim to be falsely banned

                  A “PC check” is not a solution. It’s not reliable, it’s not verifiable, and staff will not treat it as evidence. Us contributors have zero moderation authority, zero access to ban data, and zero ability to influence a ban decision. Even if we spent hours digging through a stranger’s system, as Dirk said there is no way to confirm what was injected or running before recording, and no way to guarantee the findings aren’t manipulated. That alone makes it a direct attack vector for cheaters trying to slip back in. No community project is going to build its ban decisions on volunteer forensics.

                  This is a community run client. No community project has people donating their personal time to audit every person who claims a false ban. Even if we wanted to, we aren’t equipped to. Plutonium supports Windows officially, but people also play on Linux and even macOS through various translation layers and methods. PC checking across multiple OSes would require knowing each system deeply, and no volunteer is realistically going to learn forensic procedures for three environments just to review strangers’ machines. This isn’t infrastructure a small project can maintain.

                  false flags happen in other games all the time, plutonium is no exception

                  Correct, false flags exist in every anti-cheat. The difference is that major studios have full-time anti-cheat teams, telemetry pipelines, and internal tools for investigating them. Plutonium has a small dev team, a handful of outsourced people, and limited personal time and money. They maintain this project as a hobby. Expecting studio-level investigative support from volunteers working on a free client is unrealistic.

                  it actually has flaws in the document

                  Agreed. Many docs are outdated. That happens because the team is small and the workload is large. The documentation is being rewritten, but a small project cannot update everything instantly. Outdated docs are one of the most common pain points when helping users, and it’s not an issue of people not caring; it’s an issue of bandwidth and physical ability.

                  dont you think whoever made the anti-cheat forum can make it a full list so people know what to avoid

                  A full list isn’t realistically possible. This anti-cheat is custom, old, and restricted by the engine it runs on. Detection behavior changes as OS updates, drivers, overlays, recording tools, and injectors evolve. The OBS example is a perfect example: the idea of recording software being bannable would not have been a consideration when the AC was written. Old game, old engine, limited hooks. Detection shifts over time as PCs change. A complete list won’t ever exist.

                  And contributors having access to early builds doesn’t mean we are “not normal users.” Early builds are test builds, nothing more. No elevated permissions, no access to ban systems, no internal controls. We’re also kept in the dark on nearly everything outside testing new features, and even that barely happens because people have real lives, there's maybe 3-5 people each testing session before updates come out. It's really hard to catch things within the game, never mind doing that for the AC.

                  Every point you listed has already been discussed with higher ups over the years. They’ve acknowledged them, proposed theories, proposed fixes, and adjusted things when possible. The problem isn’t awareness, it’s manpower. There are very few devs with the ability to work on the codebase, and they only have limited time. That’s reality, not negligence.

                  Noise from the community doesn’t create new staff. It doesn’t generate new hours in a day. It doesn’t force infrastructure to appear. Tagging a staff member doesn’t give contributors influence over decisions; it just pings someone who responds when they have time.

                  Point is, this is a free project run by a small team in their spare time. They have jobs, families, school, and their own lives. Expecting them to provide full investigative tools, PC audits, appeal systems, perfect documentation, or instant anti-cheat fixes is entitlement. Being inconvenienced by a false ban doesn’t create an obligation for volunteers to deliver studio-level support. It’s not how a project of this scale can operate.
                  So please, stop being so ignorant and entitled. I understand it sucks, but nothing can be perfect.

                  Eldorundefined gore_undefined 2 Replies Last reply
                  2
                  • Astroculeundefined Astrocule

                    embracenewlife

                    you can specifically help by pc checking people who claim to be falsely banned

                    A “PC check” is not a solution. It’s not reliable, it’s not verifiable, and staff will not treat it as evidence. Us contributors have zero moderation authority, zero access to ban data, and zero ability to influence a ban decision. Even if we spent hours digging through a stranger’s system, as Dirk said there is no way to confirm what was injected or running before recording, and no way to guarantee the findings aren’t manipulated. That alone makes it a direct attack vector for cheaters trying to slip back in. No community project is going to build its ban decisions on volunteer forensics.

                    This is a community run client. No community project has people donating their personal time to audit every person who claims a false ban. Even if we wanted to, we aren’t equipped to. Plutonium supports Windows officially, but people also play on Linux and even macOS through various translation layers and methods. PC checking across multiple OSes would require knowing each system deeply, and no volunteer is realistically going to learn forensic procedures for three environments just to review strangers’ machines. This isn’t infrastructure a small project can maintain.

                    false flags happen in other games all the time, plutonium is no exception

                    Correct, false flags exist in every anti-cheat. The difference is that major studios have full-time anti-cheat teams, telemetry pipelines, and internal tools for investigating them. Plutonium has a small dev team, a handful of outsourced people, and limited personal time and money. They maintain this project as a hobby. Expecting studio-level investigative support from volunteers working on a free client is unrealistic.

                    it actually has flaws in the document

                    Agreed. Many docs are outdated. That happens because the team is small and the workload is large. The documentation is being rewritten, but a small project cannot update everything instantly. Outdated docs are one of the most common pain points when helping users, and it’s not an issue of people not caring; it’s an issue of bandwidth and physical ability.

                    dont you think whoever made the anti-cheat forum can make it a full list so people know what to avoid

                    A full list isn’t realistically possible. This anti-cheat is custom, old, and restricted by the engine it runs on. Detection behavior changes as OS updates, drivers, overlays, recording tools, and injectors evolve. The OBS example is a perfect example: the idea of recording software being bannable would not have been a consideration when the AC was written. Old game, old engine, limited hooks. Detection shifts over time as PCs change. A complete list won’t ever exist.

                    And contributors having access to early builds doesn’t mean we are “not normal users.” Early builds are test builds, nothing more. No elevated permissions, no access to ban systems, no internal controls. We’re also kept in the dark on nearly everything outside testing new features, and even that barely happens because people have real lives, there's maybe 3-5 people each testing session before updates come out. It's really hard to catch things within the game, never mind doing that for the AC.

                    Every point you listed has already been discussed with higher ups over the years. They’ve acknowledged them, proposed theories, proposed fixes, and adjusted things when possible. The problem isn’t awareness, it’s manpower. There are very few devs with the ability to work on the codebase, and they only have limited time. That’s reality, not negligence.

                    Noise from the community doesn’t create new staff. It doesn’t generate new hours in a day. It doesn’t force infrastructure to appear. Tagging a staff member doesn’t give contributors influence over decisions; it just pings someone who responds when they have time.

                    Point is, this is a free project run by a small team in their spare time. They have jobs, families, school, and their own lives. Expecting them to provide full investigative tools, PC audits, appeal systems, perfect documentation, or instant anti-cheat fixes is entitlement. Being inconvenienced by a false ban doesn’t create an obligation for volunteers to deliver studio-level support. It’s not how a project of this scale can operate.
                    So please, stop being so ignorant and entitled. I understand it sucks, but nothing can be perfect.

                    Eldorundefined Offline
                    Eldorundefined Offline
                    Eldor
                    Plutonium Admin
                    wrote last edited by Eldor
                    #38

                    Astrocule Is mostly correct. As much as I'd love to have a sleek dashboard with tons of metrics to be able to easily investigate things like this, that's simply not the reality.

                    I just pulled some stats (using raw database queries...), if all players who got banned in the last 30 days (131 players) were banned falsely, that'd work out to a ~0.07% false positive ratio. This seems to be slightly lower than average too, when comparing over a longer period of time.

                    Based on these numbers alone, I still wouldn't rule out the possibility of false positives, but it's going to be very hard for us to determine what the cause might be, given our limited data.

                    gore_undefined g45635gundefined 2 Replies Last reply
                    0
                    • Eldorundefined Eldor

                      Astrocule Is mostly correct. As much as I'd love to have a sleek dashboard with tons of metrics to be able to easily investigate things like this, that's simply not the reality.

                      I just pulled some stats (using raw database queries...), if all players who got banned in the last 30 days (131 players) were banned falsely, that'd work out to a ~0.07% false positive ratio. This seems to be slightly lower than average too, when comparing over a longer period of time.

                      Based on these numbers alone, I still wouldn't rule out the possibility of false positives, but it's going to be very hard for us to determine what the cause might be, given our limited data.

                      gore_undefined Offline
                      gore_undefined Offline
                      gore_
                      wrote last edited by
                      #39

                      Eldor well could you please help me individually PLEASE. take some time i love pluto and ill legit show you on discord that i didn't cheat. i posted the video earlier in this thread with proof. i really just wanna get back onto the game and trickshot man. maybe you can look on my pc and see what is triggering it but i don't have any clue considering i have all my shit closed nor do i have any cheats for any other games on my computer? please help me out Eldor be my goat and free me until its backwards

                      1 Reply Last reply
                      1
                      • Eldorundefined Eldor

                        Astrocule Is mostly correct. As much as I'd love to have a sleek dashboard with tons of metrics to be able to easily investigate things like this, that's simply not the reality.

                        I just pulled some stats (using raw database queries...), if all players who got banned in the last 30 days (131 players) were banned falsely, that'd work out to a ~0.07% false positive ratio. This seems to be slightly lower than average too, when comparing over a longer period of time.

                        Based on these numbers alone, I still wouldn't rule out the possibility of false positives, but it's going to be very hard for us to determine what the cause might be, given our limited data.

                        g45635gundefined Offline
                        g45635gundefined Offline
                        g45635g
                        wrote last edited by
                        #40

                        Eldor Unfortunate... but I understand. As I also told Dirk myself, this is about what I expected, hence why I didn't desperately beg for a solution to this issue myself. Well, that, and the fact that playing on something else is an option for me to hopefully prevent this from happening again.

                        That said, thank you for posting this. I do hope though, while you made it clear that as it stands right now it's impossible, that sometime in the future this could actually be something that's possible to look into. Honestly lol, I would even be willing to pay if it meant not having to live in fear of randomly losing access to this project forever 😞

                        gore_undefined 1 Reply Last reply
                        0
                        • g45635gundefined g45635g

                          Eldor Unfortunate... but I understand. As I also told Dirk myself, this is about what I expected, hence why I didn't desperately beg for a solution to this issue myself. Well, that, and the fact that playing on something else is an option for me to hopefully prevent this from happening again.

                          That said, thank you for posting this. I do hope though, while you made it clear that as it stands right now it's impossible, that sometime in the future this could actually be something that's possible to look into. Honestly lol, I would even be willing to pay if it meant not having to live in fear of randomly losing access to this project forever 😞

                          gore_undefined Offline
                          gore_undefined Offline
                          gore_
                          wrote last edited by
                          #41

                          g45635g yeah i guess its fuck us lmao sorry brother at least youre able to ban evade i dont have another device to play on

                          1 Reply Last reply
                          0
                          • Astroculeundefined Astrocule

                            embracenewlife

                            you can specifically help by pc checking people who claim to be falsely banned

                            A “PC check” is not a solution. It’s not reliable, it’s not verifiable, and staff will not treat it as evidence. Us contributors have zero moderation authority, zero access to ban data, and zero ability to influence a ban decision. Even if we spent hours digging through a stranger’s system, as Dirk said there is no way to confirm what was injected or running before recording, and no way to guarantee the findings aren’t manipulated. That alone makes it a direct attack vector for cheaters trying to slip back in. No community project is going to build its ban decisions on volunteer forensics.

                            This is a community run client. No community project has people donating their personal time to audit every person who claims a false ban. Even if we wanted to, we aren’t equipped to. Plutonium supports Windows officially, but people also play on Linux and even macOS through various translation layers and methods. PC checking across multiple OSes would require knowing each system deeply, and no volunteer is realistically going to learn forensic procedures for three environments just to review strangers’ machines. This isn’t infrastructure a small project can maintain.

                            false flags happen in other games all the time, plutonium is no exception

                            Correct, false flags exist in every anti-cheat. The difference is that major studios have full-time anti-cheat teams, telemetry pipelines, and internal tools for investigating them. Plutonium has a small dev team, a handful of outsourced people, and limited personal time and money. They maintain this project as a hobby. Expecting studio-level investigative support from volunteers working on a free client is unrealistic.

                            it actually has flaws in the document

                            Agreed. Many docs are outdated. That happens because the team is small and the workload is large. The documentation is being rewritten, but a small project cannot update everything instantly. Outdated docs are one of the most common pain points when helping users, and it’s not an issue of people not caring; it’s an issue of bandwidth and physical ability.

                            dont you think whoever made the anti-cheat forum can make it a full list so people know what to avoid

                            A full list isn’t realistically possible. This anti-cheat is custom, old, and restricted by the engine it runs on. Detection behavior changes as OS updates, drivers, overlays, recording tools, and injectors evolve. The OBS example is a perfect example: the idea of recording software being bannable would not have been a consideration when the AC was written. Old game, old engine, limited hooks. Detection shifts over time as PCs change. A complete list won’t ever exist.

                            And contributors having access to early builds doesn’t mean we are “not normal users.” Early builds are test builds, nothing more. No elevated permissions, no access to ban systems, no internal controls. We’re also kept in the dark on nearly everything outside testing new features, and even that barely happens because people have real lives, there's maybe 3-5 people each testing session before updates come out. It's really hard to catch things within the game, never mind doing that for the AC.

                            Every point you listed has already been discussed with higher ups over the years. They’ve acknowledged them, proposed theories, proposed fixes, and adjusted things when possible. The problem isn’t awareness, it’s manpower. There are very few devs with the ability to work on the codebase, and they only have limited time. That’s reality, not negligence.

                            Noise from the community doesn’t create new staff. It doesn’t generate new hours in a day. It doesn’t force infrastructure to appear. Tagging a staff member doesn’t give contributors influence over decisions; it just pings someone who responds when they have time.

                            Point is, this is a free project run by a small team in their spare time. They have jobs, families, school, and their own lives. Expecting them to provide full investigative tools, PC audits, appeal systems, perfect documentation, or instant anti-cheat fixes is entitlement. Being inconvenienced by a false ban doesn’t create an obligation for volunteers to deliver studio-level support. It’s not how a project of this scale can operate.
                            So please, stop being so ignorant and entitled. I understand it sucks, but nothing can be perfect.

                            gore_undefined Offline
                            gore_undefined Offline
                            gore_
                            wrote last edited by
                            #42

                            Astrocule I’m just looking for some help for the problem that happened to me and others. I know it’s not possible for perfection but a response w a solution would be nice. Being told ehh too bad just blows lmao I posted a video showing I was falsely banned lol. Thanks for the response tho

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