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Having an error with my login

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  • larxundefined Offline
    larxundefined Offline
    larx
    wrote on last edited by
    #1

    Hello, This I installed plutonium on my PC and tried launching it. When it brought me to the login page, I put in my login credentials and it didn't let me in. It said "An issue occurred when logging in. Handshake: Stream truncated." Is there any way to fix this? I've been craving to play BO2 for a while now and this looks to be the only way that doesn't have a virus. 519f995b-c133-4cd0-9dba-38da6d7f3948-image.png

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    • Yo_Angeloundefined Offline
      Yo_Angeloundefined Offline
      Yo_Angelo Plutonium Staff
      wrote on last edited by
      #2

      Go onto the plutonium installation guide and get a fresh download of the launcher. That might fix it.

      larxundefined 1 Reply Last reply
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      • larxundefined Offline
        larxundefined Offline
        larx
        replied to Yo_Angelo on last edited by
        #3

        Yo_Angelo I just tired what you said. I even tried deleting all the files and re-installing plutonium again. I honestly don't need the online servers or anything like that. Is there another way to launch it? like with offline zombies or offline with bots?

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        • Xerxesundefined Offline
          Xerxesundefined Offline
          Xerxes Plutonium Staff
          wrote on last edited by
          #4

          Go to %LOCALAPPDATA%\Plutonium and delete everything. Then try to launch the launcher again.

          larxundefined 1 Reply Last reply
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          • larxundefined Offline
            larxundefined Offline
            larx
            replied to Xerxes on last edited by
            #5

            Xerxes Hello, thank you for the help. I did what you said, but unfortunately I got the same error message when signing in.

            If nothing works here, would you happen to have any other recommendations for other ways to play BO2? I know I can go to iw4x for mw2, but its not the same as BO2.

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            • Xerxesundefined Offline
              Xerxesundefined Offline
              Xerxes Plutonium Staff
              wrote on last edited by
              #6

              Its some issue with your internet connection, can you try to log in via your phones internet connection or a VPN?

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              • Sovietunionundefined Offline
                Sovietunionundefined Offline
                Sovietunion
                wrote on last edited by Sovietunion
                #7

                ihave the same porblem with bo1 haw
                ican solve it i tayed to re instle it didnot work

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                • A1phaplayer5undefined Offline
                  A1phaplayer5undefined Offline
                  A1phaplayer5
                  wrote on last edited by A1phaplayer5
                  #8

                  I am also having the same problem.
                  l
                  l
                  V
                  Screenshot 2024-04-12 111114.png

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                  • Xerxesundefined Xerxes locked this topic on

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