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Program crash while loading map

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  • dsggdgsdgundefined Offline
    dsggdgsdgundefined Offline
    dsggdgsdg
    wrote on last edited by dsggdgsdg
    #1

    During the map loading, the game crashes. Here below the screenshot of the 2 error messages that I received (to be more detailed, this refers to the loading of the map Seatown).

    First I get this:

    error1.jpg

    and after some seconds this:

    error2.jpg

    Exception Code: 0xE06D7363
    Exception Address: 0x76382CA2

    And after another couple of seconds all the windows, included the prompt window disappeared.

    I wanted also to attach the .dmp file as requested by the error message but I realized that it was empty (0kb).

    Any idea what could it be?

    Dss0undefined 1 Reply Last reply
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    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to dsggdgsdg on last edited by
      #2

      Bender yes, you don't have enough vram. PC specs?

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      • dsggdgsdgundefined Offline
        dsggdgsdgundefined Offline
        dsggdgsdg
        wrote on last edited by dsggdgsdg
        #3

        I thought also about it, but the memory seems not to exceed critical levels:

        vRAM.jpg

        The PC specs below (sorry in italian 🙄 )

        System.jpg

        Dss0undefined 1 Reply Last reply
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        • Dss0undefined Offline
          Dss0undefined Offline
          Dss0 Plutonium Staff
          replied to dsggdgsdg on last edited by
          #4

          Bender hm what's your graphics card? It's related to video memory but if you have an onboard graphics card it might use your ram as vram.

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          • dsggdgsdgundefined Offline
            dsggdgsdgundefined Offline
            dsggdgsdg
            wrote on last edited by
            #5

            GeForce 9600GT 1GB RAM

            Dss0undefined 1 Reply Last reply
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            • Dss0undefined Offline
              Dss0undefined Offline
              Dss0 Plutonium Staff
              replied to dsggdgsdg on last edited by
              #6

              Bender yea might not be enough. Have you already tried turning down all your graphics settings?

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              • dsggdgsdgundefined Offline
                dsggdgsdgundefined Offline
                dsggdgsdg
                wrote on last edited by dsggdgsdg
                #7

                OK, if you confirm me that it's an issue related to the too low performing graphics card... I'll try lower graphics settings. Thanks for the support!!!

                Dss0undefined 1 Reply Last reply
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                • Dss0undefined Offline
                  Dss0undefined Offline
                  Dss0 Plutonium Staff
                  replied to dsggdgsdg on last edited by
                  #8

                  Bender well either that or the fact that your ram is almost full. Definitely a problem related to your pc not having enough resources to run the game.

                  1 Reply Last reply
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