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Failed to Download File

Scheduled Pinned Locked Moved Launcher Support
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  • M508undefined Offline
    M508undefined Offline
    M508
    wrote on last edited by
    #1

    When I try to open the launcher it tells me that it failed because my "c" drive is being used by another process.

    Dss0undefined 1 Reply Last reply
    0
    • M508undefined M508

      When I try to open the launcher it tells me that it failed because my "c" drive is being used by another process.

      Dss0undefined Offline
      Dss0undefined Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #2

      M508

      • Delete plutonium and plutonium.new (if you can't delete them, restart your pc and you should be able to)
      • Download the launcher from here and try again https://cdn.plutonium.pw/updater/plutonium.exe
      1 Reply Last reply
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      • M508undefined Offline
        M508undefined Offline
        M508
        wrote on last edited by
        #3

        Dss0 I don't see the plutonium.new in my pluto_t6 folder

        Dss0undefined 1 Reply Last reply
        0
        • M508undefined M508

          Dss0 I don't see the plutonium.new in my pluto_t6 folder

          Dss0undefined Offline
          Dss0undefined Offline
          Dss0
          Plutonium Staff
          wrote on last edited by
          #4

          M508 Just delete plutonium then.

          1 Reply Last reply
          0
          • M508undefined Offline
            M508undefined Offline
            M508
            wrote on last edited by
            #5

            Dss0 I just keep getting this

            Crash ID: 7ca1a6ddbb014c0f9398d7d917edce90
            Plutonium.Updater.Core.Models.UpdateException: Failed to update file bin/plutonium-launcher-win32.exe ---> System.IO.IOException: The process cannot access the file 'C:\Users\Adil\AppData\Local\Plutonium\bin\plutonium-launcher-win32.exe' because it is being used by another process.

            Dss0undefined 1 Reply Last reply
            0
            • M508undefined M508

              Dss0 I just keep getting this

              Crash ID: 7ca1a6ddbb014c0f9398d7d917edce90
              Plutonium.Updater.Core.Models.UpdateException: Failed to update file bin/plutonium-launcher-win32.exe ---> System.IO.IOException: The process cannot access the file 'C:\Users\Adil\AppData\Local\Plutonium\bin\plutonium-launcher-win32.exe' because it is being used by another process.

              Dss0undefined Offline
              Dss0undefined Offline
              Dss0
              Plutonium Staff
              wrote on last edited by
              #6

              M508 follow this video guide https://streamable.com/5giauo and try again after that.

              1 Reply Last reply
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              • M508undefined Offline
                M508undefined Offline
                M508
                wrote on last edited by
                #7

                Dss0 I have another antivirus other than Windows and I can't turn that one off.

                Dss0undefined 1 Reply Last reply
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                • M508undefined M508

                  Dss0 I have another antivirus other than Windows and I can't turn that one off.

                  Dss0undefined Offline
                  Dss0undefined Offline
                  Dss0
                  Plutonium Staff
                  wrote on last edited by
                  #8

                  M508 You're gonna have to exclude C:\Users\YOURUSERNAME\AppData\Local\Plutonium from scanning otherwise the game will most likely not work. I don't know of an antivirus that doesn't have an option to exclude files and folders.

                  1 Reply Last reply
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                  • M508undefined Offline
                    M508undefined Offline
                    M508
                    wrote on last edited by
                    #9

                    Dss0 It worked fine yesterday. And I didn't have any scanning on and I still don't.

                    Dss0undefined 1 Reply Last reply
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                    • M508undefined M508

                      Dss0 It worked fine yesterday. And I didn't have any scanning on and I still don't.

                      Dss0undefined Offline
                      Dss0undefined Offline
                      Dss0
                      Plutonium Staff
                      wrote on last edited by
                      #10

                      M508 Well this exact thing happened to ppl using windows defender, it stopped working one day because defender updated it's definitions (as most av's automatically do) and detected the bootstrapper all of a sudden. Which av are you using?

                      1 Reply Last reply
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                      • Vyrosundefined Offline
                        Vyrosundefined Offline
                        Vyros
                        wrote on last edited by
                        #11

                        I'm also having this same issue. I have followed a few threads, as well as the video guide above and it still isn't working.

                        Dss0undefined 1 Reply Last reply
                        0
                        • Vyrosundefined Vyros

                          I'm also having this same issue. I have followed a few threads, as well as the video guide above and it still isn't working.

                          Dss0undefined Offline
                          Dss0undefined Offline
                          Dss0
                          Plutonium Staff
                          wrote on last edited by
                          #12

                          Vyros try deleting C:\Users\YOURUSERNAME\AppData\Local\Plutonium and running the launcher as admin.

                          1 Reply Last reply
                          1
                          • Vyrosundefined Offline
                            Vyrosundefined Offline
                            Vyros
                            wrote on last edited by
                            #13

                            Dss0 said in Failed to Download File:

                            This seems to have worked. Thank You!

                            1 Reply Last reply
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