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Failed to Download File

Scheduled Pinned Locked Moved Launcher Support
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  • M508undefined M508

    When I try to open the launcher it tells me that it failed because my "c" drive is being used by another process.

    Dss0undefined Offline
    Dss0undefined Offline
    Dss0
    Plutonium Staff
    wrote on last edited by
    #2

    M508

    • Delete plutonium and plutonium.new (if you can't delete them, restart your pc and you should be able to)
    • Download the launcher from here and try again https://cdn.plutonium.pw/updater/plutonium.exe
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    • M508undefined Offline
      M508undefined Offline
      M508
      wrote on last edited by
      #3

      Dss0 I don't see the plutonium.new in my pluto_t6 folder

      Dss0undefined 1 Reply Last reply
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      • M508undefined M508

        Dss0 I don't see the plutonium.new in my pluto_t6 folder

        Dss0undefined Offline
        Dss0undefined Offline
        Dss0
        Plutonium Staff
        wrote on last edited by
        #4

        M508 Just delete plutonium then.

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        • M508undefined Offline
          M508undefined Offline
          M508
          wrote on last edited by
          #5

          Dss0 I just keep getting this

          Crash ID: 7ca1a6ddbb014c0f9398d7d917edce90
          Plutonium.Updater.Core.Models.UpdateException: Failed to update file bin/plutonium-launcher-win32.exe ---> System.IO.IOException: The process cannot access the file 'C:\Users\Adil\AppData\Local\Plutonium\bin\plutonium-launcher-win32.exe' because it is being used by another process.

          Dss0undefined 1 Reply Last reply
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          • M508undefined M508

            Dss0 I just keep getting this

            Crash ID: 7ca1a6ddbb014c0f9398d7d917edce90
            Plutonium.Updater.Core.Models.UpdateException: Failed to update file bin/plutonium-launcher-win32.exe ---> System.IO.IOException: The process cannot access the file 'C:\Users\Adil\AppData\Local\Plutonium\bin\plutonium-launcher-win32.exe' because it is being used by another process.

            Dss0undefined Offline
            Dss0undefined Offline
            Dss0
            Plutonium Staff
            wrote on last edited by
            #6

            M508 follow this video guide https://streamable.com/5giauo and try again after that.

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            • M508undefined Offline
              M508undefined Offline
              M508
              wrote on last edited by
              #7

              Dss0 I have another antivirus other than Windows and I can't turn that one off.

              Dss0undefined 1 Reply Last reply
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              • M508undefined M508

                Dss0 I have another antivirus other than Windows and I can't turn that one off.

                Dss0undefined Offline
                Dss0undefined Offline
                Dss0
                Plutonium Staff
                wrote on last edited by
                #8

                M508 You're gonna have to exclude C:\Users\YOURUSERNAME\AppData\Local\Plutonium from scanning otherwise the game will most likely not work. I don't know of an antivirus that doesn't have an option to exclude files and folders.

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                • M508undefined Offline
                  M508undefined Offline
                  M508
                  wrote on last edited by
                  #9

                  Dss0 It worked fine yesterday. And I didn't have any scanning on and I still don't.

                  Dss0undefined 1 Reply Last reply
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                  • M508undefined M508

                    Dss0 It worked fine yesterday. And I didn't have any scanning on and I still don't.

                    Dss0undefined Offline
                    Dss0undefined Offline
                    Dss0
                    Plutonium Staff
                    wrote on last edited by
                    #10

                    M508 Well this exact thing happened to ppl using windows defender, it stopped working one day because defender updated it's definitions (as most av's automatically do) and detected the bootstrapper all of a sudden. Which av are you using?

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                    • Vyrosundefined Offline
                      Vyrosundefined Offline
                      Vyros
                      wrote on last edited by
                      #11

                      I'm also having this same issue. I have followed a few threads, as well as the video guide above and it still isn't working.

                      Dss0undefined 1 Reply Last reply
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                      • Vyrosundefined Vyros

                        I'm also having this same issue. I have followed a few threads, as well as the video guide above and it still isn't working.

                        Dss0undefined Offline
                        Dss0undefined Offline
                        Dss0
                        Plutonium Staff
                        wrote on last edited by
                        #12

                        Vyros try deleting C:\Users\YOURUSERNAME\AppData\Local\Plutonium and running the launcher as admin.

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                        • Vyrosundefined Offline
                          Vyrosundefined Offline
                          Vyros
                          wrote on last edited by
                          #13

                          Dss0 said in Failed to Download File:

                          This seems to have worked. Thank You!

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