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Pls help !

Scheduled Pinned Locked Moved BO2 Client Support
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  • HannesCundefined Offline
    HannesCundefined Offline
    HannesC
    Plutonium Staff
    wrote on last edited by
    #2

    Delete the whole folder, and download clean files from here first. See if the issue persists.

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    • ArditBauMalKopfundefined Offline
      ArditBauMalKopfundefined Offline
      ArditBauMalKopf
      wrote on last edited by
      #3

      Screenshot (43).png

      I uninstalled everything and reinstalled and now the game wont open. It just says like in the picture launching t6 Zombies and nothing else happing. Loop.

      Dss0undefined 1 Reply Last reply
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      • ArditBauMalKopfundefined ArditBauMalKopf

        Screenshot (43).png

        I uninstalled everything and reinstalled and now the game wont open. It just says like in the picture launching t6 Zombies and nothing else happing. Loop.

        Dss0undefined Offline
        Dss0undefined Offline
        Dss0
        Plutonium Staff
        wrote on last edited by
        #4

        ArditBauMalKopf

        • Make sure your launcher is the latest version (you can check that by looking at the filesize, latest one is 4123KB), if it's not download it from here: https://cdn.plutonium.pw/updater/plutonium.exe.
        • Download this https://drive.google.com/u/0/uc?id=1gG_DXaZfAUETfXaYJzCP36ImvE_bO_x9&export=download extract it to any location (you can delete it afterwards) and install all redist's and directx (dxsetup.exe in the directx folder).
        • follow this video guide https://streamable.com/5giauo.
        • run the launcher as admin.
        • if you use mcaffee, uninstall it.
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        • ArditBauMalKopfundefined Offline
          ArditBauMalKopfundefined Offline
          ArditBauMalKopf
          wrote on last edited by
          #5

          Screenshot (44).png

          i did exactly what u said. It still just load and it is stuck in a loop 😞

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          • ArditBauMalKopfundefined Offline
            ArditBauMalKopfundefined Offline
            ArditBauMalKopf
            wrote on last edited by
            #6

            help pls

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            • HannesCundefined Offline
              HannesCundefined Offline
              HannesC
              Plutonium Staff
              wrote on last edited by
              #7

              That error can be caused by 2 things - missing directx runtimes or your AV is blocking it. Since you claim to have done it both, no clue what else might be causing it. Are you sure you don't have any other antivirus on your PC besides defender?

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              • ArditBauMalKopfundefined Offline
                ArditBauMalKopfundefined Offline
                ArditBauMalKopf
                wrote on last edited by
                #8

                716ce1a8-145a-41fb-98cf-77328a02c84f-grafik.png

                I looked in the Forum and the fix is to use the newest version of plutonium.exe i already have the newest version. what can i do?

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                • HannesCundefined Offline
                  HannesCundefined Offline
                  HannesC
                  Plutonium Staff
                  wrote on last edited by
                  #9

                  Try deleting %localappdata%/Plutonium and run the launcher again.

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                  • ArditBauMalKopfundefined Offline
                    ArditBauMalKopfundefined Offline
                    ArditBauMalKopf
                    wrote on last edited by
                    #10

                    i did it. It stil show me this error

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                    • Vany_Tripundefined Offline
                      Vany_Tripundefined Offline
                      Vany_Trip
                      wrote on last edited by
                      #11

                      "Could not load default asset "
                      how can i fix it?

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                      • HannesCundefined Offline
                        HannesCundefined Offline
                        HannesC
                        Plutonium Staff
                        wrote on last edited by
                        #12

                        ArditBauMalKopf I'm out of ideas then. You could try changing DNS to 1.1.1.1 or try a VPN, but doubt they'd work since that error's related to somehow running older versions of Plutonium hence its failing to authenticate.

                        Vany_Trip Follow this guide to repair your game files, and please don't hijack threads, this thread has nothing to do with your error - if you encounter any more issues create your own thread.

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