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DirectX encountered an unrecoverable error

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  • saixberserkundefined Offline
    saixberserkundefined Offline
    saixberserk
    wrote on last edited by
    #1

    So i know many people had this problem, but i followed every guide and tutorial to fix this but it still doesn't work to me. I've uninstalled and reinstalled directx 3 times and i updated windows and my gpu drivers, yet the game launched either on steam or on plutonium still gives me this error and i'm out of ideas 😕

    Dss0undefined 1 Reply Last reply
    0
    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to saixberserk on last edited by
      #2

      saixberserk pc specs?

      1 Reply Last reply
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      • saixberserkundefined Offline
        saixberserkundefined Offline
        saixberserk
        wrote on last edited by
        #3

        c1ab2739-590a-4e41-b167-9a81f4c6ebb5-image.png

        Dss0undefined 1 Reply Last reply
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        • Dss0undefined Offline
          Dss0undefined Offline
          Dss0 Plutonium Staff
          replied to saixberserk on last edited by
          #4

          saixberserk when does that error occur? when starting the game or the launcher?

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          • saixberserkundefined Offline
            saixberserkundefined Offline
            saixberserk
            wrote on last edited by
            #5

            29551cbc-123b-4deb-b259-2eca9371f597-image.png when starting the game

            Dss0undefined 1 Reply Last reply
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            • saixberserkundefined Offline
              saixberserkundefined Offline
              saixberserk
              wrote on last edited by
              #6

              219d2a38-5b0a-467d-8a41-deb6caee64d9-image.png And the same error pops up when i try to launch the game on steam too

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              • Dss0undefined Offline
                Dss0undefined Offline
                Dss0 Plutonium Staff
                replied to saixberserk on last edited by
                #7

                saixberserk install the following:

                • https://www.nvidia.com/Download/driverResults.aspx/166630/en-us
                • download this zip file, extract it to any location and run dxsetup from the directx folder https://drive.google.com/u/0/uc?id=1gG_DXaZfAUETfXaYJzCP36ImvE_bO_x9&export=download
                1 Reply Last reply
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                • saixberserkundefined Offline
                  saixberserkundefined Offline
                  saixberserk
                  wrote on last edited by
                  #8

                  i've done it but nothing changed, still getting the same error

                  Dss0undefined 1 Reply Last reply
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                  • Dss0undefined Offline
                    Dss0undefined Offline
                    Dss0 Plutonium Staff
                    replied to saixberserk on last edited by
                    #9

                    saixberserk both of those error messages are not standard directx error messages tho. "ask for help from kyubey on kat" and "check the readme" are not errors that directx shows, starting to believe some directx file on your system got replaced with one from a repack. Try this:

                    • open the start menu and search for "cmd"
                    • run cmd as admin
                    • execute the following command
                    dism /online /cleanup-image /restorehealth
                    
                    • after dism has finished repairing your system restart your pc

                    If it still doesn't work after that i'm out of ideas.

                    saixberserkundefined 1 Reply Last reply
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                    • saixberserkundefined Offline
                      saixberserkundefined Offline
                      saixberserk
                      wrote on last edited by
                      #10

                      I've done it, took like an hour or so but nothing has changed, still getting the same error :^(

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                      • saixberserkundefined Offline
                        saixberserkundefined Offline
                        saixberserk
                        replied to Dss0 on last edited by
                        #11

                        Dss0 if you got any spare time i could stream it on you on ds so you can see what actually happens in real time, otherwise i'll just give up because there seems to be no apparent fix. Anyways, sorry for bothering you mate and thx for the attempt ❤

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                        • HannesCundefined Offline
                          HannesCundefined Offline
                          HannesC Plutonium Staff
                          wrote on last edited by
                          #12

                          I mean you did this to yourself lol you downloaded some trash repack which corrupted your system's dlls. Would highly recommend a clean windows reinstallation.

                          mythlmfaoundefined 1 Reply Last reply
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                          • mythlmfaoundefined Offline
                            mythlmfaoundefined Offline
                            mythlmfao
                            replied to HannesC on last edited by
                            #13

                            HannesC
                            uh, if you didnt know. this has happened to alot of people that downloaded this from the OFFICIAL Plutonium website. so if your callling your own repack trash, then why are you giving it to a bunch of people that dont know what they're doing. its kinda NOT our fault, its more of your guys' part. i would like to see this fixed.

                            (no hate just saying)

                            1 Reply Last reply
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                            • HannesCundefined Offline
                              HannesCundefined Offline
                              HannesC Plutonium Staff
                              wrote on last edited by
                              #14

                              @mythisntpog No it isn't. Our torrent contains clean steam files. You people on other hand, although downloaded our torrent and still getting that "DirectX encountered an unrecoverable error - ask for help on from Kyubey on KickassTorrents" means that at some point you guys downloaded some other repack of some other game, which corrupted system dlls.

                              1 Reply Last reply
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