My launcher is not responding

[ItzKaram]

ItzKaram last edited by

I have downloaded the game files and followed the steps to download the launcher but when I click on the launcher nothing happens. The launcher does not open. I have tried the following :
(Common Launcher Issues & Solutions
Launcher system requirements:

Windows 8.1 or Windows 10 version 1607 or later
Graphics card that supports DirectX 11 (on a hardware level)
Common Issues & Solutions:

Issue: Launcher does not respond when trying to start it (or says MSVCP140.dll is missing):
Solution: Install the following runtimes (also mind the system requirements on top of this post!):
https://dotnet.microsoft.com/download/dotnet-framework/thank-you/net472-web-installer
https://aka.ms/vs/16/release/vc_redist.x64.exe
https://aka.ms/vs/16/release/vc_redist.x86.exe ) but nothing works although i fulfil Launcher system requirements.

[Dss0]

Dss0 Plutonium Staff Staff last edited by @ ItzKaram

@ItzKaram which antivirus software do you use? Also have you removed the torrent from your torrent client?

[Goldner]

Goldner last edited by

Same...

[HannesC]

HannesC Plutonium Staff Staff last edited by

@Goldner Maybe follow the steps posted above and if it still didn't solve your issue, answer Dss0's question?

[Goldner]

Goldner last edited by

Already did. I use Windows 10 Antivirus. I don't downloaded the game in torrent.

[Dss0]

Dss0 Plutonium Staff Staff last edited by @ Goldner

@Goldner try following this guide and also exclude plutonium.exe itself https://streamable.com/5giauo

[Goldner]

Goldner last edited by

I've tried it too. The game, in December, worked, but out of nowhere it never opened.