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Launcher unable to update/open

Scheduled Pinned Locked Moved Launcher Support
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  • Teacynundefined Offline
    Teacynundefined Offline
    Teacyn
    wrote on last edited by
    #1

    I was able to play fine the other day, but today if I try to open the launcher it simply gives me an error about the files being used by another application, leaving me unable to open/update it.

    I have tried deleting and re-downloading the launcher, to no avail.

    Crash ID: 60ce2c34b1d54fc0869216b4ee5d958c
    Plutonium.Updater.Core.Models.UpdateException: Failed to update file bin/plutonium-launcher-win32.exe ---> System.IO.IOException: The process cannot access the file 'C:\Users\misne\AppData\Local\Plutonium\bin\plutonium-launcher-win32.exe' because it is being used by another process.
       at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
       at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
       at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
       at System.IO.File.InternalWriteAllBytes(String path, Byte[] bytes, Boolean checkHost)
       at Plutonium.Updater.Core.Updater.<Run>d__23.MoveNext()
       --- End of inner exception stack trace ---
       at Plutonium.Updater.Core.Updater.<Run>d__23.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at Plutonium.Updater.App.Windows.UpdateWindow.<UpdateWindow_Loaded>d__6.MoveNext()
    
    Dss0undefined 1 Reply Last reply
    0
    • Teacynundefined Teacyn

      I was able to play fine the other day, but today if I try to open the launcher it simply gives me an error about the files being used by another application, leaving me unable to open/update it.

      I have tried deleting and re-downloading the launcher, to no avail.

      Crash ID: 60ce2c34b1d54fc0869216b4ee5d958c
      Plutonium.Updater.Core.Models.UpdateException: Failed to update file bin/plutonium-launcher-win32.exe ---> System.IO.IOException: The process cannot access the file 'C:\Users\misne\AppData\Local\Plutonium\bin\plutonium-launcher-win32.exe' because it is being used by another process.
         at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
         at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
         at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
         at System.IO.File.InternalWriteAllBytes(String path, Byte[] bytes, Boolean checkHost)
         at Plutonium.Updater.Core.Updater.<Run>d__23.MoveNext()
         --- End of inner exception stack trace ---
         at Plutonium.Updater.Core.Updater.<Run>d__23.MoveNext()
      --- End of stack trace from previous location where exception was thrown ---
         at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
         at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
         at Plutonium.Updater.App.Windows.UpdateWindow.<UpdateWindow_Loaded>d__6.MoveNext()
      
      Dss0undefined Offline
      Dss0undefined Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #2

      Teacyn maybe your antivirus locked that file because it thinks it's malware. Which antivirus software do you use?

      Teacynundefined 1 Reply Last reply
      0
      • Dss0undefined Dss0

        Teacyn maybe your antivirus locked that file because it thinks it's malware. Which antivirus software do you use?

        Teacynundefined Offline
        Teacynundefined Offline
        Teacyn
        wrote on last edited by
        #3

        Dss0 I'm using Malwarebytes as well as Windows Defender. I closed out of malwarebytes thinking that might be it, but it's still not working.

        1 Reply Last reply
        0
        • HannesCundefined Offline
          HannesCundefined Offline
          HannesC
          Plutonium Staff
          wrote on last edited by
          #4

          Teacyn Restart your PC and try launching it again.

          1 Reply Last reply
          0
          • Teacynundefined Offline
            Teacynundefined Offline
            Teacyn
            wrote on last edited by
            #5

            After restarting my PC and adding Plutonium (and the game folder) as an Antivirus exception, it seems to be working fine. It may have just been some system process getting stuck or it could have been antivirus. Thanks!

            1 Reply Last reply
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