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Updating problem

Scheduled Pinned Locked Moved Launcher Support
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  • thefaketivistundefined Offline
    thefaketivistundefined Offline
    thefaketivist
    wrote on last edited by
    #1

    When i open the the plutonium launcher like in the tutorial it tells me it does have acces and cant update please help

    Dss0undefined 1 Reply Last reply
    0
    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to thefaketivist on last edited by
      #2

      thefaketivist did you download the torrent? Remove it from your torrent client and try again.

      thefaketivistundefined 1 Reply Last reply
      0
      • thefaketivistundefined Offline
        thefaketivistundefined Offline
        thefaketivist
        replied to Dss0 on last edited by
        #3

        Dss0 i just removed it from my torrent client still dosent work it also says that i have to restart the updater with internet access i have internet so why isnt iit working also it says access to the path ( the path where my game is at) is denied

        Dss0undefined 1 Reply Last reply
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        • Dss0undefined Offline
          Dss0undefined Offline
          Dss0 Plutonium Staff
          replied to thefaketivist on last edited by
          #4

          thefaketivist delete the launcher and redownload it from here https://cdn.plutonium.pw/updater/plutonium.exe.
          Also run the launcher as admin.
          If it still says it needs internet access try changing your dns servers (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10).
          Also which antivirus software do you use?

          1 Reply Last reply
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          • thefaketivistundefined Offline
            thefaketivistundefined Offline
            thefaketivist
            wrote on last edited by
            #5

            ok i dont have an anti virus software and i have this file called "plutonium.new.exe" in there and also when i redownloaded the file it shows the same message i changed my dns server but nothings changed

            Dss0undefined 1 Reply Last reply
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            • Dss0undefined Offline
              Dss0undefined Offline
              Dss0 Plutonium Staff
              replied to thefaketivist on last edited by
              #6

              thefaketivist yea delete plutonium.new.exe and plutonium.exe and use the one from the link. So you use windows defender.
              Follow this video guide: https://streamable.com/5giauo.
              Do you have a vpn you can try and use?

              thefaketivistundefined 1 Reply Last reply
              0
              • thefaketivistundefined Offline
                thefaketivistundefined Offline
                thefaketivist
                replied to Dss0 on last edited by
                #7

                Dss0 yeah ok i followed the video guide and i tried the vpn but the same crash message and updating problem showed up

                Dss0undefined 1 Reply Last reply
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                • Dss0undefined Offline
                  Dss0undefined Offline
                  Dss0 Plutonium Staff
                  replied to thefaketivist on last edited by
                  #8

                  thefaketivist what if you delete the Plutonium folder in C:\Users\YOURUSERNAME\AppData\Local\ ?

                  thefaketivistundefined 1 Reply Last reply
                  0
                  • thefaketivistundefined Offline
                    thefaketivistundefined Offline
                    thefaketivist
                    replied to Dss0 on last edited by
                    #9

                    Dss0 there is no plutonium folder there the plutonium exe is in my games folder

                    Dss0undefined 1 Reply Last reply
                    0
                    • Dss0undefined Offline
                      Dss0undefined Offline
                      Dss0 Plutonium Staff
                      replied to thefaketivist on last edited by
                      #10

                      thefaketivist do you even have administrator rights on your pc? Seems like the launcher has no permissions to write to AppData which it should have if you're admin or are running it as admin.. no idea.

                      thefaketivistundefined 1 Reply Last reply
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                      • thefaketivistundefined Offline
                        thefaketivistundefined Offline
                        thefaketivist
                        replied to Dss0 on last edited by
                        #11

                        Dss0 yeah i do cause i am the only user in my pc ill try and redownload the torrent see if that works thanks for all the help

                        1 Reply Last reply
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