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Updating problem

Scheduled Pinned Locked Moved Launcher Support
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  • thefaketivistundefined thefaketivist

    When i open the the plutonium launcher like in the tutorial it tells me it does have acces and cant update please help

    Dss0undefined Offline
    Dss0undefined Offline
    Dss0
    Plutonium Staff
    wrote on last edited by
    #2

    thefaketivist did you download the torrent? Remove it from your torrent client and try again.

    thefaketivistundefined 1 Reply Last reply
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    • Dss0undefined Dss0

      thefaketivist did you download the torrent? Remove it from your torrent client and try again.

      thefaketivistundefined Offline
      thefaketivistundefined Offline
      thefaketivist
      wrote on last edited by
      #3

      Dss0 i just removed it from my torrent client still dosent work it also says that i have to restart the updater with internet access i have internet so why isnt iit working also it says access to the path ( the path where my game is at) is denied

      Dss0undefined 1 Reply Last reply
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      • thefaketivistundefined thefaketivist

        Dss0 i just removed it from my torrent client still dosent work it also says that i have to restart the updater with internet access i have internet so why isnt iit working also it says access to the path ( the path where my game is at) is denied

        Dss0undefined Offline
        Dss0undefined Offline
        Dss0
        Plutonium Staff
        wrote on last edited by
        #4

        thefaketivist delete the launcher and redownload it from here https://cdn.plutonium.pw/updater/plutonium.exe.
        Also run the launcher as admin.
        If it still says it needs internet access try changing your dns servers (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10).
        Also which antivirus software do you use?

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        • thefaketivistundefined Offline
          thefaketivistundefined Offline
          thefaketivist
          wrote on last edited by
          #5

          ok i dont have an anti virus software and i have this file called "plutonium.new.exe" in there and also when i redownloaded the file it shows the same message i changed my dns server but nothings changed

          Dss0undefined 1 Reply Last reply
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          • thefaketivistundefined thefaketivist

            ok i dont have an anti virus software and i have this file called "plutonium.new.exe" in there and also when i redownloaded the file it shows the same message i changed my dns server but nothings changed

            Dss0undefined Offline
            Dss0undefined Offline
            Dss0
            Plutonium Staff
            wrote on last edited by
            #6

            thefaketivist yea delete plutonium.new.exe and plutonium.exe and use the one from the link. So you use windows defender.
            Follow this video guide: https://streamable.com/5giauo.
            Do you have a vpn you can try and use?

            thefaketivistundefined 1 Reply Last reply
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            • Dss0undefined Dss0

              thefaketivist yea delete plutonium.new.exe and plutonium.exe and use the one from the link. So you use windows defender.
              Follow this video guide: https://streamable.com/5giauo.
              Do you have a vpn you can try and use?

              thefaketivistundefined Offline
              thefaketivistundefined Offline
              thefaketivist
              wrote on last edited by
              #7

              Dss0 yeah ok i followed the video guide and i tried the vpn but the same crash message and updating problem showed up

              Dss0undefined 1 Reply Last reply
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              • thefaketivistundefined thefaketivist

                Dss0 yeah ok i followed the video guide and i tried the vpn but the same crash message and updating problem showed up

                Dss0undefined Offline
                Dss0undefined Offline
                Dss0
                Plutonium Staff
                wrote on last edited by
                #8

                thefaketivist what if you delete the Plutonium folder in C:\Users\YOURUSERNAME\AppData\Local\ ?

                thefaketivistundefined 1 Reply Last reply
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                • Dss0undefined Dss0

                  thefaketivist what if you delete the Plutonium folder in C:\Users\YOURUSERNAME\AppData\Local\ ?

                  thefaketivistundefined Offline
                  thefaketivistundefined Offline
                  thefaketivist
                  wrote on last edited by
                  #9

                  Dss0 there is no plutonium folder there the plutonium exe is in my games folder

                  Dss0undefined 1 Reply Last reply
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                  • thefaketivistundefined thefaketivist

                    Dss0 there is no plutonium folder there the plutonium exe is in my games folder

                    Dss0undefined Offline
                    Dss0undefined Offline
                    Dss0
                    Plutonium Staff
                    wrote on last edited by
                    #10

                    thefaketivist do you even have administrator rights on your pc? Seems like the launcher has no permissions to write to AppData which it should have if you're admin or are running it as admin.. no idea.

                    thefaketivistundefined 1 Reply Last reply
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                    • Dss0undefined Dss0

                      thefaketivist do you even have administrator rights on your pc? Seems like the launcher has no permissions to write to AppData which it should have if you're admin or are running it as admin.. no idea.

                      thefaketivistundefined Offline
                      thefaketivistundefined Offline
                      thefaketivist
                      wrote on last edited by
                      #11

                      Dss0 yeah i do cause i am the only user in my pc ill try and redownload the torrent see if that works thanks for all the help

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