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error plutonium

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  • jhoncax24undefined Offline
    jhoncax24undefined Offline
    jhoncax24
    wrote on last edited by
    #1

    Hello, I have tried to play online mode, I did all the corresponding apsos for that, but I get the error that I show in the photo, I already looked in the forum and there is no solution, can you help me?WhatsApp Image 2021-01-31 at 9.28.39 PM.jpeg WhatsApp Image 2021-01-31 at 9.28.39 PM (1).jpeg

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    • Chaseundefined Offline
      Chaseundefined Offline
      Chase
      wrote on last edited by
      #2

      Can you upload the dump file? It should be in %localappdata%\Plutonium\crashdumps

      jhoncax24undefined 1 Reply Last reply
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      • HannesCundefined Offline
        HannesCundefined Offline
        HannesC Plutonium Staff
        wrote on last edited by
        #3

        I looked in the forum

        Apparently you didn't, there's hundreds of posts stating to quit or disable MSI afterburner before launching Pluto and I can see afterburner on your desktop.

        jhoncax24undefined 1 Reply Last reply
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        • jhoncax24undefined Offline
          jhoncax24undefined Offline
          jhoncax24
          replied to Chase on last edited by
          #4

          Chase Hello, could you explain to me how it's done?

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          • jhoncax24undefined Offline
            jhoncax24undefined Offline
            jhoncax24
            replied to HannesC on last edited by
            #5

            HannesC Hello, i disable MSi afterbuner and initialice pluto and the error is continue

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            • HannesCundefined Offline
              HannesCundefined Offline
              HannesC Plutonium Staff
              wrote on last edited by
              #6

              Do you have any other overlays like rivatuner or softwares like ccleaner, webroot, etc? You need to quit them if you do. If you don't, dunno what might be causing it, upload the dump and paste the exception address from the .txt in %localappdata%/Plutonium/crashdumps.

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