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Cant login in to the launcher

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  • Cross188undefined Offline
    Cross188undefined Offline
    Cross188
    wrote on last edited by
    #1

    hello, i typed my user name and password in but it get stuck and do nothing any help?

    Mr. Androidundefined 1 Reply Last reply
    0
    • Cross188undefined Cross188

      hello, i typed my user name and password in but it get stuck and do nothing any help?

      Mr. Androidundefined Offline
      Mr. Androidundefined Offline
      Mr. Android
      Plutonium Admin
      wrote on last edited by
      #2

      Cross188 Ensure you're using your full username, exactly how it is on the forums. Cross188 so not cross188 or crOss188.

      Cross188undefined 1 Reply Last reply
      0
      • Mr. Androidundefined Mr. Android

        Cross188 Ensure you're using your full username, exactly how it is on the forums. Cross188 so not cross188 or crOss188.

        Cross188undefined Offline
        Cross188undefined Offline
        Cross188
        wrote on last edited by
        #3

        @Mr-Android i am using the correct username

        1 Reply Last reply
        0
        • Mr. Androidundefined Offline
          Mr. Androidundefined Offline
          Mr. Android
          Plutonium Admin
          wrote on last edited by
          #4

          To confirm, with a capital C at the beginning, right?

          If so - have you ran the exclusions.bat file from the install instructions? (if not i'll help ya get that running)

          Cross188undefined 1 Reply Last reply
          0
          • Mr. Androidundefined Mr. Android

            To confirm, with a capital C at the beginning, right?

            If so - have you ran the exclusions.bat file from the install instructions? (if not i'll help ya get that running)

            Cross188undefined Offline
            Cross188undefined Offline
            Cross188
            wrote on last edited by
            #5

            @Mr-Android i tried the bat file but only get errors even when i strated it as admin

            1 Reply Last reply
            0
            • Mr. Androidundefined Offline
              Mr. Androidundefined Offline
              Mr. Android
              Plutonium Admin
              wrote on last edited by
              #6

              What Operating System are you running? What were the errors? Are you able to screenshot?

              Cross188undefined 1 Reply Last reply
              0
              • Mr. Androidundefined Mr. Android

                What Operating System are you running? What were the errors? Are you able to screenshot?

                Cross188undefined Offline
                Cross188undefined Offline
                Cross188
                wrote on last edited by
                #7

                @Mr-Android im using windows 10 Screenshot_23.png

                1 Reply Last reply
                0
                • Leonie-69420undefined Offline
                  Leonie-69420undefined Offline
                  Leonie-69420
                  wrote on last edited by
                  #8

                  i have the same problem

                  Mr. Androidundefined 1 Reply Last reply
                  0
                  • Cross188undefined Offline
                    Cross188undefined Offline
                    Cross188
                    wrote on last edited by
                    #9

                    my launcher looks like this for 30 min now and i cant click anything only close it Screenshot_24.png

                    1 Reply Last reply
                    0
                    • Leonie-69420undefined Leonie-69420

                      i have the same problem

                      Mr. Androidundefined Offline
                      Mr. Androidundefined Offline
                      Mr. Android
                      Plutonium Admin
                      wrote on last edited by
                      #10

                      Leonie-69420 have you tried the exclusions.bat file?

                      1 Reply Last reply
                      0
                      • Leonie-69420undefined Offline
                        Leonie-69420undefined Offline
                        Leonie-69420
                        wrote on last edited by
                        #11

                        yes it say nothing new for me

                        1 Reply Last reply
                        0
                        • Mr. Androidundefined Offline
                          Mr. Androidundefined Offline
                          Mr. Android
                          Plutonium Admin
                          wrote on last edited by
                          #12

                          Whiskee Any idea why the button isn't enabling even though they've entered details?

                          1 Reply Last reply
                          0
                          • Mr. Androidundefined Offline
                            Mr. Androidundefined Offline
                            Mr. Android
                            Plutonium Admin
                            wrote on last edited by
                            #13

                            guys - try browsing to %localappdata%/plutonium and delete all the files inside it and then re-run plutonium.exe as admin.

                            Cross188undefined 2 Replies Last reply
                            0
                            • Mr. Androidundefined Mr. Android

                              guys - try browsing to %localappdata%/plutonium and delete all the files inside it and then re-run plutonium.exe as admin.

                              Cross188undefined Offline
                              Cross188undefined Offline
                              Cross188
                              wrote on last edited by
                              #14
                              This post is deleted!
                              1 Reply Last reply
                              0
                              • Mr. Androidundefined Mr. Android

                                guys - try browsing to %localappdata%/plutonium and delete all the files inside it and then re-run plutonium.exe as admin.

                                Cross188undefined Offline
                                Cross188undefined Offline
                                Cross188
                                wrote on last edited by
                                #15

                                @Mr-Android same problem 😕

                                1 Reply Last reply
                                0
                                • Leonie-69420undefined Offline
                                  Leonie-69420undefined Offline
                                  Leonie-69420
                                  wrote on last edited by
                                  #16

                                  same for me sorry it im not the fastest with this thing 🙂

                                  1 Reply Last reply
                                  0
                                  • Mr. Androidundefined Offline
                                    Mr. Androidundefined Offline
                                    Mr. Android
                                    Plutonium Admin
                                    wrote on last edited by
                                    #17

                                    OK we will have to see if Whiskee has any advice.

                                    1 Reply Last reply
                                    0
                                    • Leonie-69420undefined Offline
                                      Leonie-69420undefined Offline
                                      Leonie-69420
                                      wrote on last edited by
                                      #18

                                      i waited in the loggin screen now im in but now it doesn't go then i click on play

                                      Cross188undefined 1 Reply Last reply
                                      0
                                      • Leonie-69420undefined Offline
                                        Leonie-69420undefined Offline
                                        Leonie-69420
                                        wrote on last edited by
                                        #19

                                        Plutonium

                                        Unable to load import '_AIL_set_redist_directory@4' from module 'mss32.dll'

                                        OK

                                        this error came then i waited

                                        H3X1Cundefined 1 Reply Last reply
                                        0
                                        • Leonie-69420undefined Leonie-69420

                                          i waited in the loggin screen now im in but now it doesn't go then i click on play

                                          Cross188undefined Offline
                                          Cross188undefined Offline
                                          Cross188
                                          wrote on last edited by
                                          #20

                                          Leonie-69420 how long did u wait?

                                          1 Reply Last reply
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