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random crashing

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  • _Maz_undefined Offline
    _Maz_undefined Offline
    _Maz_
    wrote on last edited by
    #1

    ill just be playing a multiplayer match and it abruptly crashes I've disabled my antivirus and put exceptions for plutonium this happens frequently with no error message....

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    • HannesCundefined Offline
      HannesCundefined Offline
      HannesC Plutonium Staff
      wrote on last edited by
      #2

      What antivirus do you use?

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      • _Maz_undefined Offline
        _Maz_undefined Offline
        _Maz_
        wrote on last edited by
        #3

        Web reboot but my subscription for that recently expired, but I also made exceptions for plutonium on windows defender

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        • _Maz_undefined Offline
          _Maz_undefined Offline
          _Maz_
          wrote on last edited by
          #4

          I’ve tried reinstalling a few times and I have no overlays running, kinda just lost at this point

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          • Xerxesundefined Offline
            Xerxesundefined Offline
            Xerxes Plutonium Staff
            wrote on last edited by
            #5

            If its webroot instead of web reboot do uninstall it, it never is truly disabled..

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            • _Maz_undefined Offline
              _Maz_undefined Offline
              _Maz_
              wrote on last edited by
              #6

              yea i deleted it but im still lost on what to do i dont see a crash module

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              • HannesCundefined Offline
                HannesCundefined Offline
                HannesC Plutonium Staff
                wrote on last edited by
                #7

                The random crashing was because of Webroot, once its uninstalled, restart your PC for changes to take effect. Then try launching Pluto again, you shouldn't be crashing anymore (unless you have overlays running in the background).

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