Echo1334 If you can't give any useful information and can't read either, getting support is gonna a hard task for you. I'll write it again
In most cases a detailed support request should contain the following information:
The problem you're having (Make it as descriptive as possible) A screenshot of the error/issue you're having if any. A video is even better A screenshot of your game files including the path to those filesShow the error, show your files and show the path in the launcher