Plutonium

Yeap, it seems it fixed by updating the GPU drivers

Thanks a lot

The game just crashed once again at 21:22 with this text (plutonium-r5278-t6mp-2026-04-12_09-22-44.txt):

Exception Code: 0xC0000005
Exception Address: 0x23790E73
g_mem.buf 0x2f780000
last com error message ''
last gsc error message ''
last gsc pos 0x0 <FROZEN THREAD>

So i went to where you told me (Event Viewer > Windows Logs > Application), and this is what i see:

No error log there as you can see, but I checked other logs in System and i found this, i dont know if its important or not:

Warning	4/12/2026 9:28:40 PM	DistributedCOM	10016	None
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID 
{C2F03A33-21F5-47FA-B4BB-156362A2F239}
 and APPID 
{316CDED5-E4AE-4B15-9113-7055D84DCC97}
 to the user DESKTOP-XXXXXXX\MY-USER-NAME SID (S-1-5-21-XXXX) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.ShellExperienceHost_10.0.19041.5072_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-155514346-2573954481-755741238-1654018636-1233331829-3075935687-2861478708). This security permission can be modified using the Component Services administrative tool.

Warning	4/12/2026 9:28:16 PM	DistributedCOM	10016	None
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID 
{C2F03A33-21F5-47FA-B4BB-156362A2F239}
 and APPID 
{316CDED5-E4AE-4B15-9113-7055D84DCC97}
 to the user DESKTOP-XXXXXXX\MY-USER-NAME SID (S-1-5-21-XXXX) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.ShellExperienceHost_10.0.19041.5072_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-155514346-2573954481-755741238-1654018636-1233331829-3075935687-2861478708). This security permission can be modified using the Component Services administrative tool.

Warning	4/12/2026 9:24:15 PM	DistributedCOM	10016	None
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID 
{C2F03A33-21F5-47FA-B4BB-156362A2F239}
 and APPID 
{316CDED5-E4AE-4B15-9113-7055D84DCC97}
 to the user DESKTOP-XXXXXXX\MY-USER-NAME SID (S-1-5-21-XXXX) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.ShellExperienceHost_10.0.19041.5072_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-155514346-2573954481-755741238-1654018636-1233331829-3075935687-2861478708). This security permission can be modified using the Component Services administrative tool.

Error	4/12/2026 9:22:44 PM	nvlddmkm	153	None
The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

\Device\Video3
Error occurred on GPUID: 2900

The message resource is present but the message was not found in the message table

Warning	4/12/2026 9:20:38 PM	DistributedCOM	10016	None
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID 
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
 and APPID 
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
 to the user DESKTOP-XXXXXXX\MY-USER-NAME SID (S-1-5-21-XXXX) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.Search_1.14.18.19041_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-536077884-713174666-1066051701-3219990555-339840825-1966734348-1611281757). This security permission can be modified using the Component Services administrative tool.

It looks like this might be related to a GPU driver issue, right?

I'll try updating/reinstalling my NVIDIA drivers and test the game again.
I'll report back whether it crashes again or if the issue is resolved.

For reference, I was previously using driver version 591.74 (installed on January 5th), and I'm now updating to 595.97. I really thought my drivers were already up to date...

Thanks for your help!!

Thank you very much for your response.

• Ive got no AV, just windows defender (ive already excluded the plutonium paths, the .exe and the games folders)
• Im playing with no Discord, Steam or similar applications with overlays. I just got the NVIDIA app but with the overlays off
• Ive already reinstalled plutonium launcher and the game a couple of times

Check the files and exclusions:

Ive just had right now the same issue at 20:37 playing online:

Exception Code: 0xC0000005
Exception Address: 0x23790E73
g_mem.buf 0x2f6b0000
last com error message ''
last gsc error message ''
last gsc pos 0x0 <FROZEN THREAD>

This are the Event Viewer logs nearest to that hour:

Information	4/10/2026 8:49:21 PM	SecurityCenter	15	None
Updated Windows Defender status successfully to SECURITY_PRODUCT_STATE_ON.

Information	4/10/2026 8:49:19 PM	SecurityCenter	15	None
Updated Windows Defender status successfully to SECURITY_PRODUCT_STATE_ON.

Information	4/10/2026 7:46:35 PM	Security-SPP	16384	None
Successfully scheduled Software Protection service for re-start at 2026-04-11T17:34:35Z. Reason: RulesEngine.

Information	4/10/2026 7:46:12 PM	SecurityCenter	15	None
Updated Windows Defender status successfully to SECURITY_PRODUCT_STATE_ON.

And this are the logs near that hour:
Information	4/10/2026 7:46:10 PM	SecurityCenter	15	None
Updated Windows Defender status successfully to SECURITY_PRODUCT_STATE_ON.

So I'm honestly going crazy jajajaaja. I cant attach the file here because of the size because the only allowed types are: .png, .jpg, .bmp, .gif, .iwi, .iwd, .jpeg. If needed, I can upload the .dmp file somewhere else and send a download link.

And thanks a lot!!!

Ive got same issue, did you find any solution??

I'm constantly getting crashes after playing for a while (sometimes after 20 minutes, sometimes after 1 hour).
It happens randomly and it does not matter if I'm playing Zombies or Multiplayer, solo, with friends or in a public server, the crash happens in every moded. I dont have any mod, textures o custom maps, just the game vanilla.

The content of the file C:\Users\MY_USSER\AppData\Local\Plutonium\crashdumps\plutonium-r5278-t6mp-2026-04-09_12-47-16.txt is this:

Exception Code: 0xC0000005
Exception Address: 0x23790E73
g_mem.buf 0x2f6f0000
last com error message ''
last gsc error message ''
last gsc pos 0x0 <FROZEN THREAD>

My PC specs:

• Ryzen 5 2600
• RTX 3060 Ti
• 16 GB RAM
• Windows 10 (Version 10.0.19045 Build 19045)

Ive already tryed lots of things:

• Reinstalling Plutonium completely
• Reinstalling BO2 from different sources (non-Steam), including copies that work fine on my friends' PCs
• Deleting Plutonium config/cache folders
• Disabling XMP RAM profile in BIOS
• Running RAM stress tests with OCCT(no errors found)
• Running Windows repair commands (sfc /scannow and DISM)
• Reinstalling the game and launcher from scratch

Any clue of the solution??