T6 random crash after playing for a while (Exception Code 0xC0000005)

It's2012

I'm constantly getting crashes after playing for a while (sometimes after 20 minutes, sometimes after 1 hour).
It happens randomly and it does not matter if I'm playing Zombies or Multiplayer, solo, with friends or in a public server, the crash happens in every moded. I dont have any mod, textures o custom maps, just the game vanilla.

The content of the file C:\Users\MY_USSER\AppData\Local\Plutonium\crashdumps\plutonium-r5278-t6mp-2026-04-09_12-47-16.txt is this:

Exception Code: 0xC0000005
Exception Address: 0x23790E73
g_mem.buf 0x2f6f0000
last com error message ''
last gsc error message ''
last gsc pos 0x0 <FROZEN THREAD>

My PC specs:

Ryzen 5 2600
RTX 3060 Ti
16 GB RAM
Windows 10 (Version 10.0.19045 Build 19045)

Ive already tryed lots of things:

Reinstalling Plutonium completely
Reinstalling BO2 from different sources (non-Steam), including copies that work fine on my friends' PCs
Deleting Plutonium config/cache folders
Disabling XMP RAM profile in BIOS
Running RAM stress tests with OCCT(no errors found)
Running Windows repair commands (sfc /scannow and DISM)
Reinstalling the game and launcher from scratch

Any clue of the solution??

unknowghost

if still need help i might be able to

unknowghost

Your crash log only shows a generic 0xC0000005 access violation, not a specific map/script error. Since it happens in vanilla, in every mode, I’d stop focusing on BO2 files and test local conflicts instead.

Try this in order:

fully uninstall Norton/third-party AV for a test
add exclusions for BO2 and %localappdata%\Plutonium
disable/close all overlays and hook tools (Discord, Steam, GeForce, RTSS, ReShade, Overwolf, capture software)
check Event Viewer after the crash for the faulting module name
reinstall the Plutonium launcher clean

If it still crashes after that, the next useful thing is the .dmp file or an Event Viewer faulting module, because the txt alone isn’t enough to pin it down.

It's2012

Thank you very much for your response.

Ive got no AV, just windows defender (ive already excluded the plutonium paths, the .exe and the games folders)
Im playing with no Discord, Steam or similar applications with overlays. I just got the NVIDIA app but with the overlays off
Ive already reinstalled plutonium launcher and the game a couple of times

Check the files and exclusions:

Ive just had right now the same issue at 20:37 playing online:

Exception Code: 0xC0000005
Exception Address: 0x23790E73
g_mem.buf 0x2f6b0000
last com error message ''
last gsc error message ''
last gsc pos 0x0 <FROZEN THREAD>

This are the Event Viewer logs nearest to that hour:

Information	4/10/2026 8:49:21 PM	SecurityCenter	15	None
Updated Windows Defender status successfully to SECURITY_PRODUCT_STATE_ON.

Information	4/10/2026 8:49:19 PM	SecurityCenter	15	None
Updated Windows Defender status successfully to SECURITY_PRODUCT_STATE_ON.

Information	4/10/2026 7:46:35 PM	Security-SPP	16384	None
Successfully scheduled Software Protection service for re-start at 2026-04-11T17:34:35Z. Reason: RulesEngine.

Information	4/10/2026 7:46:12 PM	SecurityCenter	15	None
Updated Windows Defender status successfully to SECURITY_PRODUCT_STATE_ON.

And this are the logs near that hour:
Information	4/10/2026 7:46:10 PM	SecurityCenter	15	None
Updated Windows Defender status successfully to SECURITY_PRODUCT_STATE_ON.

So I'm honestly going crazy jajajaaja. I cant attach the file here because of the size because the only allowed types are: .png, .jpg, .bmp, .gif, .iwi, .iwd, .jpeg. If needed, I can upload the .dmp file somewhere else and send a download link.

And thanks a lot!!!

unknowghost

Um add me on Discord unknowghost

unknowghost

You still don’t have the useful Event Viewer log yet. The screenshot only shows SecurityCenter info, not the crash.

Please go to Event Viewer > Windows Logs > Application and post the red Error from the crash time, especially the faulting module name.

Also fully exit the NVIDIA app itself for a test, not just its overlay, because Plutonium has had overlay-related crash issues before.

If possible, upload the .dmp somewhere and send the link, because the .txt alone is still too generic to pin down.

prox99

Hi, i have the same issue, any way to fix it?