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  3. T6 random crash after playing for a while (Exception Code 0xC0000005)

T6 random crash after playing for a while (Exception Code 0xC0000005)

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  • unknowghost Offline
    unknowghost Offline
    unknowghost
    Contributor
    wrote on last edited by
    #6

    You still don’t have the useful Event Viewer log yet. The screenshot only shows SecurityCenter info, not the crash.

    Please go to Event Viewer > Windows Logs > Application and post the red Error from the crash time, especially the faulting module name.

    Also fully exit the NVIDIA app itself for a test, not just its overlay, because Plutonium has had overlay-related crash issues before.

    If possible, upload the .dmp somewhere and send the link, because the .txt alone is still too generic to pin down.

    1 Reply Last reply
    0
    • prox99 Offline
      prox99 Offline
      prox99
      wrote on last edited by
      #7

      Hi, i have the same issue, any way to fix it?

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      • It's2012 Offline
        It's2012 Offline
        It's2012
        wrote on last edited by
        #8

        The game just crashed once again at 21:22 with this text (plutonium-r5278-t6mp-2026-04-12_09-22-44.txt):

        Exception Code: 0xC0000005
        Exception Address: 0x23790E73
        g_mem.buf 0x2f780000
        last com error message ''
        last gsc error message ''
        last gsc pos 0x0 <FROZEN THREAD>
        

        So i went to where you told me (Event Viewer > Windows Logs > Application), and this is what i see:

        87337906-f41f-4a95-8388-f4f00e6907da-image.jpeg

        No error log there as you can see, but I checked other logs in System and i found this, i dont know if its important or not:

        ff4dfeca-7534-43f4-b6d6-60e217781d3b-image.jpeg

        Warning	4/12/2026 9:28:40 PM	DistributedCOM	10016	None
        The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID 
        {C2F03A33-21F5-47FA-B4BB-156362A2F239}
         and APPID 
        {316CDED5-E4AE-4B15-9113-7055D84DCC97}
         to the user DESKTOP-XXXXXXX\MY-USER-NAME SID (S-1-5-21-XXXX) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.ShellExperienceHost_10.0.19041.5072_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-155514346-2573954481-755741238-1654018636-1233331829-3075935687-2861478708). This security permission can be modified using the Component Services administrative tool.
        
        Warning	4/12/2026 9:28:16 PM	DistributedCOM	10016	None
        The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID 
        {C2F03A33-21F5-47FA-B4BB-156362A2F239}
         and APPID 
        {316CDED5-E4AE-4B15-9113-7055D84DCC97}
         to the user DESKTOP-XXXXXXX\MY-USER-NAME SID (S-1-5-21-XXXX) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.ShellExperienceHost_10.0.19041.5072_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-155514346-2573954481-755741238-1654018636-1233331829-3075935687-2861478708). This security permission can be modified using the Component Services administrative tool.
        
        Warning	4/12/2026 9:24:15 PM	DistributedCOM	10016	None
        The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID 
        {C2F03A33-21F5-47FA-B4BB-156362A2F239}
         and APPID 
        {316CDED5-E4AE-4B15-9113-7055D84DCC97}
         to the user DESKTOP-XXXXXXX\MY-USER-NAME SID (S-1-5-21-XXXX) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.ShellExperienceHost_10.0.19041.5072_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-155514346-2573954481-755741238-1654018636-1233331829-3075935687-2861478708). This security permission can be modified using the Component Services administrative tool.
        
        Error	4/12/2026 9:22:44 PM	nvlddmkm	153	None
        The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
        
        If the event originated on another computer, the display information had to be saved with the event.
        
        The following information was included with the event: 
        
        \Device\Video3
        Error occurred on GPUID: 2900
        
        The message resource is present but the message was not found in the message table
        
        Warning	4/12/2026 9:20:38 PM	DistributedCOM	10016	None
        The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID 
        {2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
         and APPID 
        {15C20B67-12E7-4BB6-92BB-7AFF07997402}
         to the user DESKTOP-XXXXXXX\MY-USER-NAME SID (S-1-5-21-XXXX) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.Search_1.14.18.19041_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-536077884-713174666-1066051701-3219990555-339840825-1966734348-1611281757). This security permission can be modified using the Component Services administrative tool.
        

        It looks like this might be related to a GPU driver issue, right?

        I'll try updating/reinstalling my NVIDIA drivers and test the game again.
        I'll report back whether it crashes again or if the issue is resolved.

        For reference, I was previously using driver version 591.74 (installed on January 5th), and I'm now updating to 595.97. I really thought my drivers were already up to date...

        Thanks for your help!!

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        • Xerxes Xerxes moved this topic from Launcher Support on
        • unknowghost Offline
          unknowghost Offline
          unknowghost
          Contributor
          wrote on last edited by
          #9

          It's2012 i found the issue you have might need to do a driver update for gpu or you have something open using your gpu 3D memory already and it using all of it

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          • unknowghost Offline
            unknowghost Offline
            unknowghost
            Contributor
            wrote on last edited by
            #10

            oh nvm i didn't know you already found the issue

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            • It&#x27;s2012 Offline
              It&#x27;s2012 Offline
              It's2012
              wrote on last edited by
              #11

              Yeap, it seems it fixed by updating the GPU drivers 🙂

              Thanks a lot

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              • prox99 Offline
                prox99 Offline
                prox99
                wrote last edited by
                #12

                I've updated my GPU drivers and it's still not working. Any solutions? I've already tried all the solutions mentioned in this forum, including reinstalling the game, disabling my antivirus, etc.

                unknowghost 1 Reply Last reply
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                • prox99 prox99

                  I've updated my GPU drivers and it's still not working. Any solutions? I've already tried all the solutions mentioned in this forum, including reinstalling the game, disabling my antivirus, etc.

                  unknowghost Offline
                  unknowghost Offline
                  unknowghost
                  Contributor
                  wrote last edited by
                  #13

                  prox99 what your gpu?

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                  • prox99 Offline
                    prox99 Offline
                    prox99
                    wrote last edited by
                    #14

                    NVIDIA GeForce GTX 1650

                    unknowghost 1 Reply Last reply
                    0
                    • PingusWasHere Offline
                      PingusWasHere Offline
                      PingusWasHere
                      wrote last edited by
                      #15

                      this error is somehow interesting cause its like some mod that try to have access to memory of you're game or pc i have no clue that why you see mem_buff error, so check if you have any cheats installed from other game, or protection core related its a kernel error i think and not the GPU Problems

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                      • PingusWasHere Offline
                        PingusWasHere Offline
                        PingusWasHere
                        wrote last edited by
                        #16

                        Most of the time error such as 0xC0000005 are RAM Issues, can be the ram that is unstable or some cheats or whatever you installed that try to have access to you're game, this is from the documentation of Microsoft https://learn.microsoft.com/en-us/shows/inside/c0000005

                        unknowghost 1 Reply Last reply
                        0
                        • prox99 prox99

                          NVIDIA GeForce GTX 1650

                          unknowghost Offline
                          unknowghost Offline
                          unknowghost
                          Contributor
                          wrote last edited by
                          #17

                          prox99 can you tell me your error message and your crash as your might be different

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                          • PingusWasHere PingusWasHere

                            Most of the time error such as 0xC0000005 are RAM Issues, can be the ram that is unstable or some cheats or whatever you installed that try to have access to you're game, this is from the documentation of Microsoft https://learn.microsoft.com/en-us/shows/inside/c0000005

                            unknowghost Offline
                            unknowghost Offline
                            unknowghost
                            Contributor
                            wrote last edited by
                            #18

                            PingusWasHere possible but this one might be having different issue and may not be ram maybe it could but without know what his error message can't really help

                            PingusWasHere 1 Reply Last reply
                            0
                            • unknowghost unknowghost

                              PingusWasHere possible but this one might be having different issue and may not be ram maybe it could but without know what his error message can't really help

                              PingusWasHere Offline
                              PingusWasHere Offline
                              PingusWasHere
                              wrote last edited by
                              #19

                              unknowghost the error message he already showed the most of it which is necessary its just windows protecting the pc from a threat that try to modify the Memory by somehow no reason, or it can be graphics card but the chance is too low to be it cause you see 0xC000005 and also The mem_buff error so i suppose its only that, its a ram issue or he have a third party tool that disturb the game from the memory

                              unknowghost 1 Reply Last reply
                              0
                              • PingusWasHere PingusWasHere

                                unknowghost the error message he already showed the most of it which is necessary its just windows protecting the pc from a threat that try to modify the Memory by somehow no reason, or it can be graphics card but the chance is too low to be it cause you see 0xC000005 and also The mem_buff error so i suppose its only that, its a ram issue or he have a third party tool that disturb the game from the memory

                                unknowghost Offline
                                unknowghost Offline
                                unknowghost
                                Contributor
                                wrote last edited by unknowghost
                                #20

                                PingusWasHere https://forum.plutonium.pw/topic/44681/bo2-multiplayer-crashing
                                he posted it here

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