T6 random crash after playing for a while (Exception Code 0xC0000005)
-
Thank you very much for your response.
- Ive got no AV, just windows defender (ive already excluded the plutonium paths, the .exe and the games folders)
- Im playing with no Discord, Steam or similar applications with overlays. I just got the NVIDIA app but with the overlays off
- Ive already reinstalled plutonium launcher and the game a couple of times
Check the files and exclusions:
Ive just had right now the same issue at 20:37 playing online:
Exception Code: 0xC0000005 Exception Address: 0x23790E73 g_mem.buf 0x2f6b0000 last com error message '' last gsc error message '' last gsc pos 0x0 <FROZEN THREAD>This are the Event Viewer logs nearest to that hour:
Information 4/10/2026 8:49:21 PM SecurityCenter 15 None Updated Windows Defender status successfully to SECURITY_PRODUCT_STATE_ON. Information 4/10/2026 8:49:19 PM SecurityCenter 15 None Updated Windows Defender status successfully to SECURITY_PRODUCT_STATE_ON. Information 4/10/2026 7:46:35 PM Security-SPP 16384 None Successfully scheduled Software Protection service for re-start at 2026-04-11T17:34:35Z. Reason: RulesEngine. Information 4/10/2026 7:46:12 PM SecurityCenter 15 None Updated Windows Defender status successfully to SECURITY_PRODUCT_STATE_ON. And this are the logs near that hour: Information 4/10/2026 7:46:10 PM SecurityCenter 15 None Updated Windows Defender status successfully to SECURITY_PRODUCT_STATE_ON.So I'm honestly going crazy jajajaaja. I cant attach the file here because of the size because the only allowed types are: .png, .jpg, .bmp, .gif, .iwi, .iwd, .jpeg. If needed, I can upload the .dmp file somewhere else and send a download link.
And thanks a lot!!!
-
Um add me on Discord unknowghost
-
You still don’t have the useful Event Viewer log yet. The screenshot only shows SecurityCenter info, not the crash.
Please go to Event Viewer > Windows Logs > Application and post the red Error from the crash time, especially the faulting module name.
Also fully exit the NVIDIA app itself for a test, not just its overlay, because Plutonium has had overlay-related crash issues before.
If possible, upload the .dmp somewhere and send the link, because the .txt alone is still too generic to pin down.
-
The game just crashed once again at 21:22 with this text (plutonium-r5278-t6mp-2026-04-12_09-22-44.txt):
Exception Code: 0xC0000005 Exception Address: 0x23790E73 g_mem.buf 0x2f780000 last com error message '' last gsc error message '' last gsc pos 0x0 <FROZEN THREAD>So i went to where you told me (Event Viewer > Windows Logs > Application), and this is what i see:
No error log there as you can see, but I checked other logs in System and i found this, i dont know if its important or not:
Warning 4/12/2026 9:28:40 PM DistributedCOM 10016 None The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {C2F03A33-21F5-47FA-B4BB-156362A2F239} and APPID {316CDED5-E4AE-4B15-9113-7055D84DCC97} to the user DESKTOP-XXXXXXX\MY-USER-NAME SID (S-1-5-21-XXXX) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.ShellExperienceHost_10.0.19041.5072_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-155514346-2573954481-755741238-1654018636-1233331829-3075935687-2861478708). This security permission can be modified using the Component Services administrative tool. Warning 4/12/2026 9:28:16 PM DistributedCOM 10016 None The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {C2F03A33-21F5-47FA-B4BB-156362A2F239} and APPID {316CDED5-E4AE-4B15-9113-7055D84DCC97} to the user DESKTOP-XXXXXXX\MY-USER-NAME SID (S-1-5-21-XXXX) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.ShellExperienceHost_10.0.19041.5072_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-155514346-2573954481-755741238-1654018636-1233331829-3075935687-2861478708). This security permission can be modified using the Component Services administrative tool. Warning 4/12/2026 9:24:15 PM DistributedCOM 10016 None The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {C2F03A33-21F5-47FA-B4BB-156362A2F239} and APPID {316CDED5-E4AE-4B15-9113-7055D84DCC97} to the user DESKTOP-XXXXXXX\MY-USER-NAME SID (S-1-5-21-XXXX) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.ShellExperienceHost_10.0.19041.5072_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-155514346-2573954481-755741238-1654018636-1233331829-3075935687-2861478708). This security permission can be modified using the Component Services administrative tool. Error 4/12/2026 9:22:44 PM nvlddmkm 153 None The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: \Device\Video3 Error occurred on GPUID: 2900 The message resource is present but the message was not found in the message table Warning 4/12/2026 9:20:38 PM DistributedCOM 10016 None The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {2593F8B9-4EAF-457C-B68A-50F6B8EA6B54} and APPID {15C20B67-12E7-4BB6-92BB-7AFF07997402} to the user DESKTOP-XXXXXXX\MY-USER-NAME SID (S-1-5-21-XXXX) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.Search_1.14.18.19041_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-536077884-713174666-1066051701-3219990555-339840825-1966734348-1611281757). This security permission can be modified using the Component Services administrative tool.It looks like this might be related to a GPU driver issue, right?
I'll try updating/reinstalling my NVIDIA drivers and test the game again.
I'll report back whether it crashes again or if the issue is resolved.For reference, I was previously using driver version 591.74 (installed on January 5th), and I'm now updating to 595.97. I really thought my drivers were already up to date...
Thanks for your help!!
-
Xerxes moved this topic from Launcher Support on
-
It's2012 i found the issue you have might need to do a driver update for gpu or you have something open using your gpu 3D memory already and it using all of it
-
oh nvm i didn't know you already found the issue
-
I've updated my GPU drivers and it's still not working. Any solutions? I've already tried all the solutions mentioned in this forum, including reinstalling the game, disabling my antivirus, etc.
prox99 what your gpu?
-
this error is somehow interesting cause its like some mod that try to have access to memory of you're game or pc i have no clue that why you see mem_buff error, so check if you have any cheats installed from other game, or protection core related its a kernel error i think and not the GPU Problems
-
Most of the time error such as 0xC0000005 are RAM Issues, can be the ram that is unstable or some cheats or whatever you installed that try to have access to you're game, this is from the documentation of Microsoft https://learn.microsoft.com/en-us/shows/inside/c0000005
-
NVIDIA GeForce GTX 1650
prox99 can you tell me your error message and your crash as your might be different
-
Most of the time error such as 0xC0000005 are RAM Issues, can be the ram that is unstable or some cheats or whatever you installed that try to have access to you're game, this is from the documentation of Microsoft https://learn.microsoft.com/en-us/shows/inside/c0000005
PingusWasHere possible but this one might be having different issue and may not be ram maybe it could but without know what his error message can't really help
-
PingusWasHere possible but this one might be having different issue and may not be ram maybe it could but without know what his error message can't really help
unknowghost the error message he already showed the most of it which is necessary its just windows protecting the pc from a threat that try to modify the Memory by somehow no reason, or it can be graphics card but the chance is too low to be it cause you see 0xC000005 and also The mem_buff error so i suppose its only that, its a ram issue or he have a third party tool that disturb the game from the memory
-
unknowghost the error message he already showed the most of it which is necessary its just windows protecting the pc from a threat that try to modify the Memory by somehow no reason, or it can be graphics card but the chance is too low to be it cause you see 0xC000005 and also The mem_buff error so i suppose its only that, its a ram issue or he have a third party tool that disturb the game from the memory
PingusWasHere https://forum.plutonium.pw/topic/44681/bo2-multiplayer-crashing
he posted it here
Hello! It looks like you're interested in this conversation, but you don't have an account yet.
Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.
With your input, this post could be even better 💗
Register Login