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  3. T6 random crash after playing for a while (Exception Code 0xC0000005)

T6 random crash after playing for a while (Exception Code 0xC0000005)

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  • It's2012 Offline
    It's2012 Offline
    It's2012
    wrote on last edited by
    #8

    The game just crashed once again at 21:22 with this text (plutonium-r5278-t6mp-2026-04-12_09-22-44.txt):

    Exception Code: 0xC0000005
    Exception Address: 0x23790E73
    g_mem.buf 0x2f780000
    last com error message ''
    last gsc error message ''
    last gsc pos 0x0 <FROZEN THREAD>
    

    So i went to where you told me (Event Viewer > Windows Logs > Application), and this is what i see:

    87337906-f41f-4a95-8388-f4f00e6907da-image.jpeg

    No error log there as you can see, but I checked other logs in System and i found this, i dont know if its important or not:

    ff4dfeca-7534-43f4-b6d6-60e217781d3b-image.jpeg

    Warning	4/12/2026 9:28:40 PM	DistributedCOM	10016	None
    The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID 
    {C2F03A33-21F5-47FA-B4BB-156362A2F239}
     and APPID 
    {316CDED5-E4AE-4B15-9113-7055D84DCC97}
     to the user DESKTOP-XXXXXXX\MY-USER-NAME SID (S-1-5-21-XXXX) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.ShellExperienceHost_10.0.19041.5072_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-155514346-2573954481-755741238-1654018636-1233331829-3075935687-2861478708). This security permission can be modified using the Component Services administrative tool.
    
    Warning	4/12/2026 9:28:16 PM	DistributedCOM	10016	None
    The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID 
    {C2F03A33-21F5-47FA-B4BB-156362A2F239}
     and APPID 
    {316CDED5-E4AE-4B15-9113-7055D84DCC97}
     to the user DESKTOP-XXXXXXX\MY-USER-NAME SID (S-1-5-21-XXXX) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.ShellExperienceHost_10.0.19041.5072_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-155514346-2573954481-755741238-1654018636-1233331829-3075935687-2861478708). This security permission can be modified using the Component Services administrative tool.
    
    Warning	4/12/2026 9:24:15 PM	DistributedCOM	10016	None
    The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID 
    {C2F03A33-21F5-47FA-B4BB-156362A2F239}
     and APPID 
    {316CDED5-E4AE-4B15-9113-7055D84DCC97}
     to the user DESKTOP-XXXXXXX\MY-USER-NAME SID (S-1-5-21-XXXX) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.ShellExperienceHost_10.0.19041.5072_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-155514346-2573954481-755741238-1654018636-1233331829-3075935687-2861478708). This security permission can be modified using the Component Services administrative tool.
    
    Error	4/12/2026 9:22:44 PM	nvlddmkm	153	None
    The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
    
    If the event originated on another computer, the display information had to be saved with the event.
    
    The following information was included with the event: 
    
    \Device\Video3
    Error occurred on GPUID: 2900
    
    The message resource is present but the message was not found in the message table
    
    Warning	4/12/2026 9:20:38 PM	DistributedCOM	10016	None
    The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID 
    {2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
     and APPID 
    {15C20B67-12E7-4BB6-92BB-7AFF07997402}
     to the user DESKTOP-XXXXXXX\MY-USER-NAME SID (S-1-5-21-XXXX) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.Search_1.14.18.19041_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-536077884-713174666-1066051701-3219990555-339840825-1966734348-1611281757). This security permission can be modified using the Component Services administrative tool.
    

    It looks like this might be related to a GPU driver issue, right?

    I'll try updating/reinstalling my NVIDIA drivers and test the game again.
    I'll report back whether it crashes again or if the issue is resolved.

    For reference, I was previously using driver version 591.74 (installed on January 5th), and I'm now updating to 595.97. I really thought my drivers were already up to date...

    Thanks for your help!!

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    • Xerxes Xerxes moved this topic from Launcher Support on
    • unknowghost Offline
      unknowghost Offline
      unknowghost
      Contributor
      wrote on last edited by
      #9

      It's2012 i found the issue you have might need to do a driver update for gpu or you have something open using your gpu 3D memory already and it using all of it

      1 Reply Last reply
      0
      • unknowghost Offline
        unknowghost Offline
        unknowghost
        Contributor
        wrote on last edited by
        #10

        oh nvm i didn't know you already found the issue

        1 Reply Last reply
        0
        • It's2012 Offline
          It's2012 Offline
          It's2012
          wrote on last edited by
          #11

          Yeap, it seems it fixed by updating the GPU drivers 🙂

          Thanks a lot

          1 Reply Last reply
          0
          • prox99 Offline
            prox99 Offline
            prox99
            wrote on last edited by
            #12

            I've updated my GPU drivers and it's still not working. Any solutions? I've already tried all the solutions mentioned in this forum, including reinstalling the game, disabling my antivirus, etc.

            unknowghost 1 Reply Last reply
            0
            • prox99 prox99

              I've updated my GPU drivers and it's still not working. Any solutions? I've already tried all the solutions mentioned in this forum, including reinstalling the game, disabling my antivirus, etc.

              unknowghost Offline
              unknowghost Offline
              unknowghost
              Contributor
              wrote on last edited by
              #13

              prox99 what your gpu?

              1 Reply Last reply
              0
              • prox99 Offline
                prox99 Offline
                prox99
                wrote on last edited by
                #14

                NVIDIA GeForce GTX 1650

                unknowghost 1 Reply Last reply
                0
                • PingusWasHere Offline
                  PingusWasHere Offline
                  PingusWasHere
                  wrote on last edited by
                  #15

                  this error is somehow interesting cause its like some mod that try to have access to memory of you're game or pc i have no clue that why you see mem_buff error, so check if you have any cheats installed from other game, or protection core related its a kernel error i think and not the GPU Problems

                  1 Reply Last reply
                  0
                  • PingusWasHere Offline
                    PingusWasHere Offline
                    PingusWasHere
                    wrote on last edited by
                    #16

                    Most of the time error such as 0xC0000005 are RAM Issues, can be the ram that is unstable or some cheats or whatever you installed that try to have access to you're game, this is from the documentation of Microsoft https://learn.microsoft.com/en-us/shows/inside/c0000005

                    unknowghost 1 Reply Last reply
                    0
                    • prox99 prox99

                      NVIDIA GeForce GTX 1650

                      unknowghost Offline
                      unknowghost Offline
                      unknowghost
                      Contributor
                      wrote on last edited by
                      #17

                      prox99 can you tell me your error message and your crash as your might be different

                      1 Reply Last reply
                      0
                      • PingusWasHere PingusWasHere

                        Most of the time error such as 0xC0000005 are RAM Issues, can be the ram that is unstable or some cheats or whatever you installed that try to have access to you're game, this is from the documentation of Microsoft https://learn.microsoft.com/en-us/shows/inside/c0000005

                        unknowghost Offline
                        unknowghost Offline
                        unknowghost
                        Contributor
                        wrote on last edited by
                        #18

                        PingusWasHere possible but this one might be having different issue and may not be ram maybe it could but without know what his error message can't really help

                        PingusWasHere 1 Reply Last reply
                        0
                        • unknowghost unknowghost

                          PingusWasHere possible but this one might be having different issue and may not be ram maybe it could but without know what his error message can't really help

                          PingusWasHere Offline
                          PingusWasHere Offline
                          PingusWasHere
                          wrote on last edited by
                          #19

                          unknowghost the error message he already showed the most of it which is necessary its just windows protecting the pc from a threat that try to modify the Memory by somehow no reason, or it can be graphics card but the chance is too low to be it cause you see 0xC000005 and also The mem_buff error so i suppose its only that, its a ram issue or he have a third party tool that disturb the game from the memory

                          unknowghost 1 Reply Last reply
                          0
                          • PingusWasHere PingusWasHere

                            unknowghost the error message he already showed the most of it which is necessary its just windows protecting the pc from a threat that try to modify the Memory by somehow no reason, or it can be graphics card but the chance is too low to be it cause you see 0xC000005 and also The mem_buff error so i suppose its only that, its a ram issue or he have a third party tool that disturb the game from the memory

                            unknowghost Offline
                            unknowghost Offline
                            unknowghost
                            Contributor
                            wrote on last edited by unknowghost
                            #20

                            PingusWasHere https://forum.plutonium.pw/topic/44681/bo2-multiplayer-crashing
                            he posted it here

                            1 Reply Last reply
                            0
                            • prox99 Offline
                              prox99 Offline
                              prox99
                              wrote on last edited by
                              #21

                              Exception Code: 0xC0000005
                              Exception Address: 0x12E770B3
                              g_mem.buf 0x20b70000
                              last com error message 'El host ha abandonado la partida.'
                              last gsc error message ''
                              last gsc pos 0x0 <FROZEN THREAD>

                              this is the error message

                              unknowghost 1 Reply Last reply
                              0
                              • prox99 prox99

                                Exception Code: 0xC0000005
                                Exception Address: 0x12E770B3
                                g_mem.buf 0x20b70000
                                last com error message 'El host ha abandonado la partida.'
                                last gsc error message ''
                                last gsc pos 0x0 <FROZEN THREAD>

                                this is the error message

                                unknowghost Offline
                                unknowghost Offline
                                unknowghost
                                Contributor
                                wrote on last edited by
                                #22

                                prox99
                                E_OUTOFMEMORY: Ran out of memory (-2147024882)
                                BO2 (Plutonium) literally ran out of RAM / memory allocation space and crashed.
                                so PingusWasHere was right about it it's your ram getting used up best thing to do and keep a eye out for your ram using either game hub to see how much ram get used per game

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