Oh really? Well then guess what? Your logs are wrong and your system is flawed. Such a shame that I'm telling you it is broken and you won't even bat an eye at it. I can't say I expected anything different, though. I get that you guys probably have people saying this all the time, but automatically stereotyping me because you THINK your system is perfect (when I'm telling you it's not) will lose you players that are innocent, and it also does nothing to improve the apparent issue on platform.
Like I said earlier, there is absolutely no reason for me to lie about this... I said I am even fine with a 7-day ban. Since I was "cheating," the perma-ban shouldn't happen unless I was the dumbest person on the planet and tried it again. I just ask that you look into this further and investigate. If I get permanently banned for no reason after my current ban is up, I will be very upset about losing one of my childhood games and you will lose a community member and more depending on how many people this bug affects.
I guess that that's not the only issue with the logs either because I had only played for maybe 30 minutes (no long session at time of ban), restarted my computer for an update, then noticed that it had logged me out. I had a few long sessions the day before, but it worked perfectly the next morning up until the restart, which is when I got banned.
Unfortunately, I believe there is no way for me to show proof of my innocence besides a video of the saved custom game I recorded in theater mode just minutes before the ban. That will show you a short custom game session with gameplay against a couple bots.
I don't have very good laptop right now, so if you still aren't convinced I'm not lying, then I will have no other choice but to not play until I have something capable of screen recording. I am NOT going to risk being permanently banned without proof that I am doing nothing wrong. I will open task manager, show all processes, details and services, whatever it takes. Just let me know.
As you can see, I feel very strongly about this. Believe your logs if you choose to do so, I can't change what your thoughts are. But in the end, I'll still have my pride because I am the only one who can truly know I am correct.