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Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.9k Topics 13.8k Posts
  • Jo3C4ndyundefined

    Failed to check for updates: Access to path ... is denied

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    SpiriT_HuMaMundefined
    @Jo3C4ndy said in Failed to check for updates: Access to path ... is denied: i tried it all and what fixed it in the end was changing the game file location a few times and then putting it back in the right place and that did it. thank you for the reply how did u do that?
  • TRIPPYPA1111Nundefined

    Erorr

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    TRIPPYPA1111Nundefined
    @Dss0 sad story, thnx dude.
  • HenryWxnasundefined

    i can't play BO II

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    HenryWxnasundefined
    @Dss0 thanks for the help anyways
  • jonyylezundefined

    Download Piry

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    Dss0undefined
    @jonyylez i'm assuming you mean "code_pre_gfx_mp"? download the torrent file and open it in the torrent client of your choice https://dss0.cc/alterwarez/download/pluto_t6_full_game.torrent as download location select your bo2 game folder deselect "create subfolder" (very important) start the download
  • Lyzzer12undefined

    WHY IS BO2 STAYING AT 0% ?

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    NamelessZ3ROundefined
    yes. to the games
  • Sictyundefined

    IS BO2 WORKING??

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    luigistyleundefined
    @StrictlySour Your issue is caused due to either missing redists or an AV messing with Pluto. Solutions to both can be found in the pinned messages of the BO2 support chat on our Discord, please take a look at them there. Additionally, please create your own thread next time instead of adding on to another user's post.
  • ITzVissundefined

    doesnt start the launcher

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    luigistyleundefined
    That's quite vague, a screenshot or video would help.
  • Borzundefined

    Error with launcher HELP

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    luigistyleundefined
    // Locked to prevent further hijacking. If you are experiencing an issue, create your own thread.
  • abatronundefined

    Plutonium

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    luigistyleundefined
    Does the launcher load for a bit and then simply closes? If so, you will likely have to install the redists from https://drive.google.com/file/d/1gG_DXaZfAUETfXaYJzCP36ImvE_bO_x9/view?usp=sharing. If that doesn't work, try adding Pluto as an exclusion in your AV.
  • Alejo13Dundefined

    launcher de plutonium no descarga

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    HannesCundefined
    Restart your PC.
  • SeitoLMundefined

    Someone help me I get this error and I don't know how to correct it

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    Dss0undefined
    @ToxicKnight5 please create your own topic and post a screenshot of the error message there.
  • Erinaundefined

    Failed to check for updates

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    Erinaundefined
    @ovoiS Haven't been able to be at my main machine (which is the one with this error) for a while, so I haven't been able to do any further troubleshooting. The launcher works perfectly for me on a completely clean Windows 10 installation using Bootcamp on a Mac, although I was also on a different network to my main machine. To me, the error seems network-related but since even a VPN didn't help me, idk what else I would even try. Tethering from mobile, maybe? Of course, it might also not be network-related. When I can next get to my main machine, I'm just going to try and copy my installation over from my Mac since I've got a working setup here. Maybe you could do the same for your friend – just supply them the files they're missing, if that's possible. Or maybe they could spin up a VM and see if it works in there, and then copy over the installation to their proper Win10 install. It would be nice to have a way of installing Plutonium manually that bypasses the launcher, for users who know what they're doing or in case the launcher doesn't work (but I understand that it's much easier to do everything with the launcher)
  • FragXsundefined

    The new Plutonium launcher doesn't work

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    billydoo96undefined
    yea i have both i didnt really think about that, im gonna try that now, thanks @HannesC
  • boypussyundefined

    plutonium launcher isnt working, it shows me this. it also shows me stuff like DriverD3D11;;CreateTexture, unable to create texture and some other errors.

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    HannesCundefined
    This should fix it, however you may encounter crashes at random times Download this file https://drive.google.com/file/d/1fTzQtshdqhoUziaHpwxUY7gN0BidStnR/view?usp=sharing Run it Click "Edit List..." Click the three dots right of the "enter a process or folder name" field and select "plutonium-launcher-win32.exe" located in "C:\Users\al\AppData\Local\Plutonium\bin" tick the "force warp" checkbox and select "11_0" from the "feature level limit" dropdown menu hit ok and try launching the plutonium launcher
  • Redret2000undefined

    bin/plutonium-launcher-win32.exe failed to download problem

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    HannesCundefined
    @Donald Right click pluto, run as administrator. If that doesn't do it, add Pluto as well as %localappdata%/Plutonium to your AV's exclusions https://cdn.discordapp.com/attachments/762715587209068544/765331736917311538/Plutonium_Exclusion_Guide_MemeV1.mp4 If that still doesn't fix it, you're probably using some trash AVs like McAfee, avast, avg, bitdefender, etc. Uninstall them if you have them.
  • eunosoundefined

    Failed to download file bin/plutonium-launcher-win32.exe

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    HannesCundefined
    @NamelessZ3RO Yeah it's a bug on Pluto's side, just restart your PC.
  • ninja636undefined

    Trying to update plutonium but exception error

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    HannesCundefined
    Uninstall bitdefender, its probably the issue. Restart your PC after it, add pluto to win defender's exclusions and run pluto as admin.
  • HTFLundefined

    Plutonium Lancher keeps crashing

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    HannesCundefined
    Have McAfee?
  • Codfishundefined

    plutonium launcher error

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    Dss0undefined
    @Codfish doesn't matter, this error isn't related to your game files. There are multiple things here that will prevent pluto from working on your pc. you are using win7 which isn't supported by pluto your graphics card does not support dx11 so after installing win10 you may have to use this workaround to get the game to work: Download this file https://drive.google.com/file/d/1fTzQtshdqhoUziaHpwxUY7gN0BidStnR/view?usp=sharing Run it Click "Edit List..." Click the three dots right of the "enter a process or folder name" field and select "plutonium-launcher-win32.exe" located in "C:\Users\al\AppData\Local\Plutonium\bin" tick the "force warp" checkbox and select "11_0" from the "feature level limit" dropdown menu hit ok and try launching the plutonium launcher
  • sopitadpollo22undefined

    Someone who know about this crash?

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    sopitadpollo22undefined
    ok bro