Skip to content

Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.7k Topics 13.5k Posts
  • Launching error

    2
    0 Votes
    2 Posts
    91 Views
    @Zervy said in Launching error: error during initialization could not load default asset 'fonts/720/consolefont' for asset type 'font' tried to load asset 'fonts/720/consolefont' Hey you could try this - https://forum.plutonium.pw/topic/6353/how-to-repair-your-t6-installation
  • New t5 not showing in launcher

    2
    0 Votes
    2 Posts
    120 Views
    [image: 1649361628126-b99e68f6-2c01-49ed-9757-3a2c11d15471-image.png]
  • Luncher error

    3
    0 Votes
    3 Posts
    91 Views
    Your system doesn't have Direct X installed so use what was linked above. If your system cannot run it properly then install from here https://www.microsoft.com/en-us/download/details.aspx?id=35
  • Launcher not Installing??

    2
    0 Votes
    2 Posts
    59 Views
    @silent-toenail https://github.com/ChxseH/Redist-Installer/releases/download/latest/Redist-Installer.bat
  • Installed new plutonium but it only says play, not setup

    3
    0 Votes
    3 Posts
    78 Views
    https://plutonium.pw/docs/install/#t6-error-invalid-game-path
  • help

    2
    0 Votes
    2 Posts
    58 Views
    @joustindomenech Crash with an error (0x000007b, crashdump error or similar) There is no easy answer for this but here are some possible solutions Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus Repair your game: https://plutonium.pw/docs/repair/ Update your GPU drivers Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35 If you're running the game in a virtual machine don't, this doesn't work If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.) Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.) If you use an Avermedia capture card uninstall its drivers Verify the integrity of your system files: Open the start menu and search for "cmd" Run cmd as admin Copy and paste (right click) the command below in the cmd and press enter dism /online /cleanup-image /restorehealth Once it's done restart your PC If after doing all of this it still doesn't work reply with these info What your antivirus is and if you disabled or uninstalled it A screenshot of your game files The crashdump files created in %localappdata%\Plutonium\crashdumps (upload them on a website like Google Drive, Mediafire or anyyhing else and include the link here) As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.
  • Plutonium VM Support

    7
    0 Votes
    7 Posts
    1k Views
    Thanks for the really detailed responses, everyone. I guess I’ll stick to IW4x until Bootcamp is released, if ever.
  • Plutonium not loading

    2
    0 Votes
    2 Posts
    65 Views
    https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    2 Views
    No one has replied
  • Error encountered everytime while trying to download plutonium

    4
    1 Votes
    4 Posts
    152 Views
    thanks this helped me so much
  • failed storage/iw5/zone/mp_nightsift.ff

    2
    0 Votes
    2 Posts
    64 Views
    Can you translate the exception?
  • snowroller uninitialized

    Moved
    2
    0 Votes
    2 Posts
    253 Views
    @alonsopuente i also have this problem to and it also somtimes says for me that a connection was forcibly closed by remote host
  • i downloaded plutonium.exe and it wont start

    2
    0 Votes
    2 Posts
    86 Views
    @SageSloth covered here https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions, also make sure you meet the system requirements on top of that post.
  • why the game don't start

    8
    0 Votes
    8 Posts
    221 Views
    "Desktop" is not a folder that contains your Modern Warfare 3 files like the guide explains. Take your time to read the install guide. If you have no idea what to do then just do exactly as it says. You download MW3 and tell the launcher where MW3 is, not your desktop or another folder, MW3
  • This topic is deleted!

    14
    0 Votes
    14 Posts
    77 Views
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    2 Views
    No one has replied
  • bug

    2
    0 Votes
    2 Posts
    59 Views
    @Quandale-_dingle so that's a game issue not launcher? Which game? Just put your game at the right resolution then?
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    5 Views
    No one has replied
  • certificate verify failed

    Moved
    3
    0 Votes
    3 Posts
    232 Views
    @HannesC did that, and then re tried it with the other known steps towards a fix, just kept going
  • Plutonium launcher Error

    2
    0 Votes
    2 Posts
    88 Views
    Make sure you don't have any 3rd party firewall blocking Pluto (bitdefender, bullguard, etc). Try changing DNS https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10 or use a VPN.