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Failed to Fetch Info

Scheduled Pinned Locked Moved MW3 Client Support
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  • Mr. Androidundefined Mr. Android

    gozfthr Your comcast router firewall is likely still active. https://www.wikihow.com/Disable-Router-Firewall

    gozfthrundefined Offline
    gozfthrundefined Offline
    gozfthr
    wrote on last edited by
    #13

    @Mr-Android its turned off, still nothing.

    Mr. Androidundefined 1 Reply Last reply
    0
    • gozfthrundefined gozfthr

      @Mr-Android its turned off, still nothing.

      Mr. Androidundefined Offline
      Mr. Androidundefined Offline
      Mr. Android
      Plutonium Admin
      wrote on last edited by
      #14

      gozfthr Can you show me the following page please to confirm it's allowed through the windows firewall?
      ec1a2113-d251-4210-86a9-d4c3231b3bac-image.png

      gozfthrundefined 1 Reply Last reply
      0
      • Mr. Androidundefined Mr. Android

        gozfthr Can you show me the following page please to confirm it's allowed through the windows firewall?
        ec1a2113-d251-4210-86a9-d4c3231b3bac-image.png

        gozfthrundefined Offline
        gozfthrundefined Offline
        gozfthr
        wrote on last edited by
        #15

        @Mr-Android e0314c52-00c9-466b-b7c1-8f9895c8a3a3-image.png I found a fix for myself out of anger, I put plutonium on my desktop and spam clicked plutonium, a bunch of cmd windows popped up over one another, until eventually one worked and opened up the launcher and i was able to start the game. opening all the cmd prompts didnt lag my computer, so i think anyone having this problem could try it, and when the launcher opens close all the other cmd prompts.

        Mr. Androidundefined 1 Reply Last reply
        0
        • gozfthrundefined gozfthr

          @Mr-Android e0314c52-00c9-466b-b7c1-8f9895c8a3a3-image.png I found a fix for myself out of anger, I put plutonium on my desktop and spam clicked plutonium, a bunch of cmd windows popped up over one another, until eventually one worked and opened up the launcher and i was able to start the game. opening all the cmd prompts didnt lag my computer, so i think anyone having this problem could try it, and when the launcher opens close all the other cmd prompts.

          Mr. Androidundefined Offline
          Mr. Androidundefined Offline
          Mr. Android
          Plutonium Admin
          wrote on last edited by
          #16

          gozfthr Yeah we are aware of the "keep trying until it works" workaround, we'll be sure to update you if we find a better fix.

          1 Reply Last reply
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          • H3X1Cundefined Offline
            H3X1Cundefined Offline
            H3X1C
            Plutonium Staff
            wrote on last edited by
            #17

            Try a VPN and see if that works, if so it confirms the issue isn't a pc software issue and is a network issue.

            1 Reply Last reply
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            • frostyundefined frosty

              Plutonium Updater

              Failed to fetch info: Get "https://cdn.plutonium.pw/updater/prod.json": tls: first record does not look like a TLS handshake

              Press 'enter' to quit.
              help?

              I allowed through firewall like the known errors said but I am still getting the error, any help?

              H3X1Cundefined Offline
              H3X1Cundefined Offline
              H3X1C
              Plutonium Staff
              wrote on last edited by
              #18

              frosty May I ask what internet provider you are with? We have other users on xfinity with this issue, do you have this provider?

              1 Reply Last reply
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              • frostyundefined frosty

                Plutonium Updater

                Failed to fetch info: Get "https://cdn.plutonium.pw/updater/prod.json": tls: first record does not look like a TLS handshake

                Press 'enter' to quit.
                help?

                I allowed through firewall like the known errors said but I am still getting the error, any help?

                H3X1Cundefined Offline
                H3X1Cundefined Offline
                H3X1C
                Plutonium Staff
                wrote on last edited by
                #19
                This post is deleted!
                1 Reply Last reply
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                • MinecraftMrBisundefined Offline
                  MinecraftMrBisundefined Offline
                  MinecraftMrBis
                  wrote on last edited by
                  #20

                  any update on how to fix this problem? ive had this error ever since i downloaded the iw5 client and i cant resolve the error.

                  1 Reply Last reply
                  0
                  • h4ctorsundefined Offline
                    h4ctorsundefined Offline
                    h4ctors
                    wrote on last edited by
                    #21

                    i have this problem too when ever i try to run plutonium.exe setup it said this

                    Failed to fetch info: Get "https://cdn.plutonium.pw/updater/prod.json": dial tcp: lookup cdn.plutonium.pw: no such host

                    1 Reply Last reply
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                    • frostyundefined frosty

                      @Mr-Android I have allowed it through my firewall and tried the things you listed. It was working before, and then I restarted my game and I began to get that error. I use XFinity

                      iminjailundefined Offline
                      iminjailundefined Offline
                      iminjail
                      wrote on last edited by
                      #22

                      frosty thats what is happening to me rn

                      1 Reply Last reply
                      0
                      • DemonicRulerundefined Offline
                        DemonicRulerundefined Offline
                        DemonicRuler
                        wrote on last edited by
                        #23

                        Try a different dns server on your pc

                        1 Reply Last reply
                        0
                        • AJdoubleAGundefined Offline
                          AJdoubleAGundefined Offline
                          AJdoubleAG
                          wrote on last edited by
                          #24

                          i tried every thing you wrote up there but still nothing

                          i need a fix please it been 3 days

                          admins of plutonium you need to fix this it really annoying.

                          1 Reply Last reply
                          0
                          • HannesCundefined Offline
                            HannesCundefined Offline
                            HannesC
                            Plutonium Staff
                            wrote on last edited by
                            #25

                            Setting dns to 1.1.1.1 or using a vpn should fix it tho

                            1 Reply Last reply
                            0
                            • AEGIs1undefined Offline
                              AEGIs1undefined Offline
                              AEGIs1
                              wrote on last edited by
                              #26

                              I had the same issue just now and it is because Xfinity, you have to get into the Xfinity xFi (internet.xfinity.com) page and go to services a deactivate the "advanced security", this is what is blocking the plutonium. This just applies if you have Xfinity of course.

                              1 Reply Last reply
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                              • Rimoundefined Offline
                                Rimoundefined Offline
                                Rimo
                                wrote on last edited by
                                #27

                                Okay try this please:

                                Open Device Manager by right clicking on the windows icon on the bottom left of your screen.

                                Double click on Network Adapters.

                                Right click on WAN Miniport (IP), WAN Miniport(IPv6) and WAN Miniport (PPTP) and choose uninstall.

                                At the top of the window choose Action tab > Scan for hardware changes.

                                The adapters you just uninstalled should come back

                                Restart your system

                                1 Reply Last reply
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                                • nyhzoundefined Offline
                                  nyhzoundefined Offline
                                  nyhzo
                                  wrote on last edited by
                                  #28

                                  im having the same issue also earlier it had said pre_gfx.ff

                                  1 Reply Last reply
                                  0
                                  • HannesCundefined Offline
                                    HannesCundefined Offline
                                    HannesC
                                    Plutonium Staff
                                    wrote on last edited by
                                    #29

                                    nyhzo Bruh completely unrelated error. Run piry in your bo2 folder and don't hijack other threads. If you still face another error elaborate and screenshot it in a new thread, don't reply here further.

                                    1 Reply Last reply
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