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Failed to Fetch Info

Scheduled Pinned Locked Moved MW3 Client Support
29 Posts 14 Posters 2.1k Views 2 Watching
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  • gozfthrundefined gozfthr

    @Mr-Android e0314c52-00c9-466b-b7c1-8f9895c8a3a3-image.png I found a fix for myself out of anger, I put plutonium on my desktop and spam clicked plutonium, a bunch of cmd windows popped up over one another, until eventually one worked and opened up the launcher and i was able to start the game. opening all the cmd prompts didnt lag my computer, so i think anyone having this problem could try it, and when the launcher opens close all the other cmd prompts.

    Mr. Androidundefined Offline
    Mr. Androidundefined Offline
    Mr. Android
    Plutonium Admin
    wrote on last edited by
    #16

    gozfthr Yeah we are aware of the "keep trying until it works" workaround, we'll be sure to update you if we find a better fix.

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    • H3X1Cundefined Offline
      H3X1Cundefined Offline
      H3X1C
      Plutonium Staff
      wrote on last edited by
      #17

      Try a VPN and see if that works, if so it confirms the issue isn't a pc software issue and is a network issue.

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      • frostyundefined frosty

        Plutonium Updater

        Failed to fetch info: Get "https://cdn.plutonium.pw/updater/prod.json": tls: first record does not look like a TLS handshake

        Press 'enter' to quit.
        help?

        I allowed through firewall like the known errors said but I am still getting the error, any help?

        H3X1Cundefined Offline
        H3X1Cundefined Offline
        H3X1C
        Plutonium Staff
        wrote on last edited by
        #18

        frosty May I ask what internet provider you are with? We have other users on xfinity with this issue, do you have this provider?

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        • frostyundefined frosty

          Plutonium Updater

          Failed to fetch info: Get "https://cdn.plutonium.pw/updater/prod.json": tls: first record does not look like a TLS handshake

          Press 'enter' to quit.
          help?

          I allowed through firewall like the known errors said but I am still getting the error, any help?

          H3X1Cundefined Offline
          H3X1Cundefined Offline
          H3X1C
          Plutonium Staff
          wrote on last edited by
          #19
          This post is deleted!
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          • MinecraftMrBisundefined Offline
            MinecraftMrBisundefined Offline
            MinecraftMrBis
            wrote on last edited by
            #20

            any update on how to fix this problem? ive had this error ever since i downloaded the iw5 client and i cant resolve the error.

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            • h4ctorsundefined Offline
              h4ctorsundefined Offline
              h4ctors
              wrote on last edited by
              #21

              i have this problem too when ever i try to run plutonium.exe setup it said this

              Failed to fetch info: Get "https://cdn.plutonium.pw/updater/prod.json": dial tcp: lookup cdn.plutonium.pw: no such host

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              • frostyundefined frosty

                @Mr-Android I have allowed it through my firewall and tried the things you listed. It was working before, and then I restarted my game and I began to get that error. I use XFinity

                iminjailundefined Offline
                iminjailundefined Offline
                iminjail
                wrote on last edited by
                #22

                frosty thats what is happening to me rn

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                • DemonicRulerundefined Offline
                  DemonicRulerundefined Offline
                  DemonicRuler
                  wrote on last edited by
                  #23

                  Try a different dns server on your pc

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                  • AJdoubleAGundefined Offline
                    AJdoubleAGundefined Offline
                    AJdoubleAG
                    wrote on last edited by
                    #24

                    i tried every thing you wrote up there but still nothing

                    i need a fix please it been 3 days

                    admins of plutonium you need to fix this it really annoying.

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                    • HannesCundefined Offline
                      HannesCundefined Offline
                      HannesC
                      Plutonium Staff
                      wrote on last edited by
                      #25

                      Setting dns to 1.1.1.1 or using a vpn should fix it tho

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                      • AEGIs1undefined Offline
                        AEGIs1undefined Offline
                        AEGIs1
                        wrote on last edited by
                        #26

                        I had the same issue just now and it is because Xfinity, you have to get into the Xfinity xFi (internet.xfinity.com) page and go to services a deactivate the "advanced security", this is what is blocking the plutonium. This just applies if you have Xfinity of course.

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                        • Rimoundefined Offline
                          Rimoundefined Offline
                          Rimo
                          wrote on last edited by
                          #27

                          Okay try this please:

                          Open Device Manager by right clicking on the windows icon on the bottom left of your screen.

                          Double click on Network Adapters.

                          Right click on WAN Miniport (IP), WAN Miniport(IPv6) and WAN Miniport (PPTP) and choose uninstall.

                          At the top of the window choose Action tab > Scan for hardware changes.

                          The adapters you just uninstalled should come back

                          Restart your system

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                          • nyhzoundefined Offline
                            nyhzoundefined Offline
                            nyhzo
                            wrote on last edited by
                            #28

                            im having the same issue also earlier it had said pre_gfx.ff

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                            • HannesCundefined Offline
                              HannesCundefined Offline
                              HannesC
                              Plutonium Staff
                              wrote on last edited by
                              #29

                              nyhzo Bruh completely unrelated error. Run piry in your bo2 folder and don't hijack other threads. If you still face another error elaborate and screenshot it in a new thread, don't reply here further.

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