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Failed to Fetch Info

Scheduled Pinned Locked Moved MW3 Client Support
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  • frostyundefined frosty

    Plutonium Updater

    Failed to fetch info: Get "https://cdn.plutonium.pw/updater/prod.json": tls: first record does not look like a TLS handshake

    Press 'enter' to quit.
    help?

    I allowed through firewall like the known errors said but I am still getting the error, any help?

    H3X1Cundefined Offline
    H3X1Cundefined Offline
    H3X1C
    Plutonium Staff
    wrote on last edited by
    #18

    frosty May I ask what internet provider you are with? We have other users on xfinity with this issue, do you have this provider?

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    • frostyundefined frosty

      Plutonium Updater

      Failed to fetch info: Get "https://cdn.plutonium.pw/updater/prod.json": tls: first record does not look like a TLS handshake

      Press 'enter' to quit.
      help?

      I allowed through firewall like the known errors said but I am still getting the error, any help?

      H3X1Cundefined Offline
      H3X1Cundefined Offline
      H3X1C
      Plutonium Staff
      wrote on last edited by
      #19
      This post is deleted!
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      • MinecraftMrBisundefined Offline
        MinecraftMrBisundefined Offline
        MinecraftMrBis
        wrote on last edited by
        #20

        any update on how to fix this problem? ive had this error ever since i downloaded the iw5 client and i cant resolve the error.

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        • h4ctorsundefined Offline
          h4ctorsundefined Offline
          h4ctors
          wrote on last edited by
          #21

          i have this problem too when ever i try to run plutonium.exe setup it said this

          Failed to fetch info: Get "https://cdn.plutonium.pw/updater/prod.json": dial tcp: lookup cdn.plutonium.pw: no such host

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          • frostyundefined frosty

            @Mr-Android I have allowed it through my firewall and tried the things you listed. It was working before, and then I restarted my game and I began to get that error. I use XFinity

            iminjailundefined Offline
            iminjailundefined Offline
            iminjail
            wrote on last edited by
            #22

            frosty thats what is happening to me rn

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            • DemonicRulerundefined Offline
              DemonicRulerundefined Offline
              DemonicRuler
              wrote on last edited by
              #23

              Try a different dns server on your pc

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              • AJdoubleAGundefined Offline
                AJdoubleAGundefined Offline
                AJdoubleAG
                wrote on last edited by
                #24

                i tried every thing you wrote up there but still nothing

                i need a fix please it been 3 days

                admins of plutonium you need to fix this it really annoying.

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                • HannesCundefined Offline
                  HannesCundefined Offline
                  HannesC
                  Plutonium Staff
                  wrote on last edited by
                  #25

                  Setting dns to 1.1.1.1 or using a vpn should fix it tho

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                  • AEGIs1undefined Offline
                    AEGIs1undefined Offline
                    AEGIs1
                    wrote on last edited by
                    #26

                    I had the same issue just now and it is because Xfinity, you have to get into the Xfinity xFi (internet.xfinity.com) page and go to services a deactivate the "advanced security", this is what is blocking the plutonium. This just applies if you have Xfinity of course.

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                    • Rimoundefined Offline
                      Rimoundefined Offline
                      Rimo
                      wrote on last edited by
                      #27

                      Okay try this please:

                      Open Device Manager by right clicking on the windows icon on the bottom left of your screen.

                      Double click on Network Adapters.

                      Right click on WAN Miniport (IP), WAN Miniport(IPv6) and WAN Miniport (PPTP) and choose uninstall.

                      At the top of the window choose Action tab > Scan for hardware changes.

                      The adapters you just uninstalled should come back

                      Restart your system

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                      • nyhzoundefined Offline
                        nyhzoundefined Offline
                        nyhzo
                        wrote on last edited by
                        #28

                        im having the same issue also earlier it had said pre_gfx.ff

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                        • HannesCundefined Offline
                          HannesCundefined Offline
                          HannesC
                          Plutonium Staff
                          wrote on last edited by
                          #29

                          nyhzo Bruh completely unrelated error. Run piry in your bo2 folder and don't hijack other threads. If you still face another error elaborate and screenshot it in a new thread, don't reply here further.

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