Failed to fetch info: Get “https://can.plutonium.pw/updater/prod.json” : tls: first record does not look like a TLS handshake

Tempt TM

I have Xfinity ISP, but have disabled their internet protection.
I have also turned off all firewalls on my PC, yet still getting this same error.

help

Mr. Android

There must be something else blocking it.
https://anonfiles.com/7fKeK0o4oe/Exclusions_bat

Download that and run it as administrator, it will add exclusions to windows defender for plutonium. Maybe that will help.

Can you visit and load https://cdn.plutonium.pw/updater/prod.json in your web browser? Also did you copy that error exactly? It's strange the error says can.plutonium.pw instead of cdn.plutonium.pw

If you copied it, can you screenshot the error so we can confirm?

Tempt TM

@Mr-Android i am having the same issues, i have turned all firewalls off, xfinity defender off. Even downloaded the batch files and ran as administrator. Still nothing

Mr. Android

@sr2010tc Can you show me screenshots of the turned off firewalls just so I can triplecheck everything looks right?

Tempt TM

@Mr-Android everything is off. But now it launches after 4 tries of saying TLS handshake and then crashes once it tries to run the game saying “unknown error”

H3X1C

Make sure your windows time, date and timezone are correct. Also try a VPN and see if it fixes the issue.

H3X1C

@Tempt-e0 May I ask what internet provider you are with? We have other users on xfinity with this issue, do you have this provider?

Fry

Anybody searching on this fix. Try a VPN..

Crazyu

I'm also struggling with the same issues and tried every solution you wrote on this topic and unfortunately didn't work.

Warpzy

Having the same issue. I have Cox Communications and I have installed the game correctly with my anti virus completely disabled.

Plutonium

Failed to fetch info: Get “https://can.plutonium.pw/updater/prod.json” : tls: first record does not look like a TLS handshake