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Can't download the update for some reason

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  • Weeksundefined Offline
    Weeksundefined Offline
    Weeks
    wrote on last edited by
    #1

    For some reason when i try to install the update its gets me a new web then it says "cdn.plutonium.pw's server ip address could not be found" is there any fix to this?

    1 Reply Last reply
    0
    • HannesCundefined Offline
      HannesCundefined Offline
      HannesC
      Plutonium Staff
      wrote on last edited by
      #2

      Can you post a screenshot of the error?

      Weeksundefined 1 Reply Last reply
      0
      • HannesCundefined Offline
        HannesCundefined Offline
        HannesC
        Plutonium Staff
        wrote on last edited by HannesC
        #3

        Likely a firewall/ISP issue, make sure to put pluto in exclusions then try again

        1 Reply Last reply
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        • HannesCundefined HannesC

          Can you post a screenshot of the error?

          Weeksundefined Offline
          Weeksundefined Offline
          Weeks
          wrote on last edited by
          #4

          HannesC 8fead8f3-3b98-47fd-9f1c-7e8be7ff9945-image.png

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          • HannesCundefined Offline
            HannesCundefined Offline
            HannesC
            Plutonium Staff
            wrote on last edited by HannesC
            #5

            What are you trying to download? The pluto launcher? Here, try this http://cdn.plutonium.pw/updater/plutonium.exe

            Weeksundefined 1 Reply Last reply
            0
            • HannesCundefined HannesC

              What are you trying to download? The pluto launcher? Here, try this http://cdn.plutonium.pw/updater/plutonium.exe

              Weeksundefined Offline
              Weeksundefined Offline
              Weeks
              wrote on last edited by
              #6

              HannesC yeah the pluto launcher I clicked the link that you sent but it still didn't work

              1 Reply Last reply
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              • HannesCundefined Offline
                HannesCundefined Offline
                HannesC
                Plutonium Staff
                wrote on last edited by
                #7

                That's very wierd, what antivirus do you have? Chrome just doesn't block websites like that

                1 Reply Last reply
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                • Weeksundefined Offline
                  Weeksundefined Offline
                  Weeks
                  wrote on last edited by
                  #8

                  Avast antivirus

                  1 Reply Last reply
                  0
                  • HannesCundefined Offline
                    HannesCundefined Offline
                    HannesC
                    Plutonium Staff
                    wrote on last edited by
                    #9

                    Aye disable it. Or better yet, uninstall it. Windows Defender is better

                    1 Reply Last reply
                    0
                    • Weeksundefined Offline
                      Weeksundefined Offline
                      Weeks
                      wrote on last edited by
                      #10

                      Yeah doing that right now

                      Lurthyundefined 1 Reply Last reply
                      0
                      • Weeksundefined Weeks

                        Yeah doing that right now

                        Lurthyundefined Offline
                        Lurthyundefined Offline
                        Lurthy
                        wrote on last edited by
                        #11

                        Weeks weeks please tell me if it works

                        Weeksundefined 1 Reply Last reply
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                        • Lurthyundefined Lurthy

                          Weeks weeks please tell me if it works

                          Weeksundefined Offline
                          Weeksundefined Offline
                          Weeks
                          wrote on last edited by
                          #12

                          Lurthy Unfortunately it didn't work

                          Lurthyundefined 1 Reply Last reply
                          0
                          • Weeksundefined Weeks

                            Lurthy Unfortunately it didn't work

                            Lurthyundefined Offline
                            Lurthyundefined Offline
                            Lurthy
                            wrote on last edited by
                            #13

                            Weeks this is so stupid can any admin or someone please inform us on what to do

                            Xerxesundefined 1 Reply Last reply
                            0
                            • HannesCundefined Offline
                              HannesCundefined Offline
                              HannesC
                              Plutonium Staff
                              wrote on last edited by
                              #14

                              Can you both drop me your discord ids? I will dm you the pluto.exe if that helps 🙂

                              Lurthyundefined Weeksundefined _Husam_undefined 3 Replies Last reply
                              0
                              • HannesCundefined HannesC

                                Can you both drop me your discord ids? I will dm you the pluto.exe if that helps 🙂

                                Lurthyundefined Offline
                                Lurthyundefined Offline
                                Lurthy
                                wrote on last edited by
                                #15

                                HannesC Lurthy#0673

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                                • HannesCundefined HannesC

                                  Can you both drop me your discord ids? I will dm you the pluto.exe if that helps 🙂

                                  Weeksundefined Offline
                                  Weeksundefined Offline
                                  Weeks
                                  wrote on last edited by
                                  #16
                                  This post is deleted!
                                  Lurthyundefined 1 Reply Last reply
                                  0
                                  • HannesCundefined Offline
                                    HannesCundefined Offline
                                    HannesC
                                    Plutonium Staff
                                    wrote on last edited by
                                    #17

                                    Sent.

                                    1 Reply Last reply
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                                    • Lurthyundefined Lurthy

                                      Weeks this is so stupid can any admin or someone please inform us on what to do

                                      Xerxesundefined Offline
                                      Xerxesundefined Offline
                                      Xerxes
                                      Plutonium Staff
                                      wrote on last edited by
                                      #18

                                      Lurthy said in Can't download the update for some reason:

                                      Weeks this is so stupid can any admin or someone please inform us on what to do

                                      Because we are not here to spoon feed babies.
                                      Chrome already gives a perfectly fine error about why it shows that page. Hint: It's blocked on DNS level.

                                      1 Reply Last reply
                                      0
                                      • HannesCundefined Offline
                                        HannesCundefined Offline
                                        HannesC
                                        Plutonium Staff
                                        wrote on last edited by
                                        #19

                                        Yeah Weeks can run pluto now, no worries.

                                        1 Reply Last reply
                                        0
                                        • Weeksundefined Weeks

                                          This post is deleted!

                                          Lurthyundefined Offline
                                          Lurthyundefined Offline
                                          Lurthy
                                          wrote on last edited by
                                          #20

                                          Weeks did you get it to work if so please dm me on discord Lurthy#0673

                                          Weeksundefined 1 Reply Last reply
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