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Can't download the update for some reason

Scheduled Pinned Locked Moved BO2 Client Support
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  • Weeks Offline
    Weeks Offline
    Weeks
    wrote on last edited by
    #1

    For some reason when i try to install the update its gets me a new web then it says "cdn.plutonium.pw's server ip address could not be found" is there any fix to this?

    1 Reply Last reply
    0
    • HannesC Offline
      HannesC Offline
      HannesC
      Plutonium Staff
      wrote on last edited by
      #2

      Can you post a screenshot of the error?

      Weeks 1 Reply Last reply
      0
      • HannesC Offline
        HannesC Offline
        HannesC
        Plutonium Staff
        wrote on last edited by HannesC
        #3

        Likely a firewall/ISP issue, make sure to put pluto in exclusions then try again

        1 Reply Last reply
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        • HannesC HannesC

          Can you post a screenshot of the error?

          Weeks Offline
          Weeks Offline
          Weeks
          wrote on last edited by
          #4

          HannesC 8fead8f3-3b98-47fd-9f1c-7e8be7ff9945-image.png

          1 Reply Last reply
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          • HannesC Offline
            HannesC Offline
            HannesC
            Plutonium Staff
            wrote on last edited by HannesC
            #5

            What are you trying to download? The pluto launcher? Here, try this http://cdn.plutonium.pw/updater/plutonium.exe

            Weeks 1 Reply Last reply
            0
            • HannesC HannesC

              What are you trying to download? The pluto launcher? Here, try this http://cdn.plutonium.pw/updater/plutonium.exe

              Weeks Offline
              Weeks Offline
              Weeks
              wrote on last edited by
              #6

              HannesC yeah the pluto launcher I clicked the link that you sent but it still didn't work

              1 Reply Last reply
              0
              • HannesC Offline
                HannesC Offline
                HannesC
                Plutonium Staff
                wrote on last edited by
                #7

                That's very wierd, what antivirus do you have? Chrome just doesn't block websites like that

                1 Reply Last reply
                0
                • Weeks Offline
                  Weeks Offline
                  Weeks
                  wrote on last edited by
                  #8

                  Avast antivirus

                  1 Reply Last reply
                  0
                  • HannesC Offline
                    HannesC Offline
                    HannesC
                    Plutonium Staff
                    wrote on last edited by
                    #9

                    Aye disable it. Or better yet, uninstall it. Windows Defender is better

                    1 Reply Last reply
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                    • Weeks Offline
                      Weeks Offline
                      Weeks
                      wrote on last edited by
                      #10

                      Yeah doing that right now

                      Lurthy 1 Reply Last reply
                      0
                      • Weeks Weeks

                        Yeah doing that right now

                        Lurthy Offline
                        Lurthy Offline
                        Lurthy
                        wrote on last edited by
                        #11

                        Weeks weeks please tell me if it works

                        Weeks 1 Reply Last reply
                        0
                        • Lurthy Lurthy

                          Weeks weeks please tell me if it works

                          Weeks Offline
                          Weeks Offline
                          Weeks
                          wrote on last edited by
                          #12

                          Lurthy Unfortunately it didn't work

                          Lurthy 1 Reply Last reply
                          0
                          • Weeks Weeks

                            Lurthy Unfortunately it didn't work

                            Lurthy Offline
                            Lurthy Offline
                            Lurthy
                            wrote on last edited by
                            #13

                            Weeks this is so stupid can any admin or someone please inform us on what to do

                            Xerxes 1 Reply Last reply
                            0
                            • HannesC Offline
                              HannesC Offline
                              HannesC
                              Plutonium Staff
                              wrote on last edited by
                              #14

                              Can you both drop me your discord ids? I will dm you the pluto.exe if that helps 🙂

                              Lurthy Weeks _Husam_ 3 Replies Last reply
                              0
                              • HannesC HannesC

                                Can you both drop me your discord ids? I will dm you the pluto.exe if that helps 🙂

                                Lurthy Offline
                                Lurthy Offline
                                Lurthy
                                wrote on last edited by
                                #15

                                HannesC Lurthy#0673

                                1 Reply Last reply
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                                • HannesC HannesC

                                  Can you both drop me your discord ids? I will dm you the pluto.exe if that helps 🙂

                                  Weeks Offline
                                  Weeks Offline
                                  Weeks
                                  wrote on last edited by
                                  #16
                                  This post is deleted!
                                  Lurthy 1 Reply Last reply
                                  0
                                  • HannesC Offline
                                    HannesC Offline
                                    HannesC
                                    Plutonium Staff
                                    wrote on last edited by
                                    #17

                                    Sent.

                                    1 Reply Last reply
                                    0
                                    • Lurthy Lurthy

                                      Weeks this is so stupid can any admin or someone please inform us on what to do

                                      Xerxes Offline
                                      Xerxes Offline
                                      Xerxes
                                      Plutonium Staff
                                      wrote on last edited by
                                      #18

                                      Lurthy said in Can't download the update for some reason:

                                      Weeks this is so stupid can any admin or someone please inform us on what to do

                                      Because we are not here to spoon feed babies.
                                      Chrome already gives a perfectly fine error about why it shows that page. Hint: It's blocked on DNS level.

                                      1 Reply Last reply
                                      0
                                      • HannesC Offline
                                        HannesC Offline
                                        HannesC
                                        Plutonium Staff
                                        wrote on last edited by
                                        #19

                                        Yeah Weeks can run pluto now, no worries.

                                        1 Reply Last reply
                                        0
                                        • Weeks Weeks

                                          This post is deleted!

                                          Lurthy Offline
                                          Lurthy Offline
                                          Lurthy
                                          wrote on last edited by
                                          #20

                                          Weeks did you get it to work if so please dm me on discord Lurthy#0673

                                          Weeks 1 Reply Last reply
                                          0

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