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Can't download the update for some reason

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  • Weeksundefined Offline
    Weeksundefined Offline
    Weeks
    wrote on last edited by
    #1

    For some reason when i try to install the update its gets me a new web then it says "cdn.plutonium.pw's server ip address could not be found" is there any fix to this?

    1 Reply Last reply
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    • HannesCundefined Offline
      HannesCundefined Offline
      HannesC Plutonium Staff
      wrote on last edited by
      #2

      Can you post a screenshot of the error?

      Weeksundefined 1 Reply Last reply
      0
      • HannesCundefined Offline
        HannesCundefined Offline
        HannesC Plutonium Staff
        wrote on last edited by HannesC
        #3

        Likely a firewall/ISP issue, make sure to put pluto in exclusions then try again

        1 Reply Last reply
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        • Weeksundefined Offline
          Weeksundefined Offline
          Weeks
          replied to HannesC on last edited by
          #4

          HannesC 8fead8f3-3b98-47fd-9f1c-7e8be7ff9945-image.png

          1 Reply Last reply
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          • HannesCundefined Offline
            HannesCundefined Offline
            HannesC Plutonium Staff
            wrote on last edited by HannesC
            #5

            What are you trying to download? The pluto launcher? Here, try this http://cdn.plutonium.pw/updater/plutonium.exe

            Weeksundefined 1 Reply Last reply
            0
            • Weeksundefined Offline
              Weeksundefined Offline
              Weeks
              replied to HannesC on last edited by
              #6

              HannesC yeah the pluto launcher I clicked the link that you sent but it still didn't work

              1 Reply Last reply
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              • HannesCundefined Offline
                HannesCundefined Offline
                HannesC Plutonium Staff
                wrote on last edited by
                #7

                That's very wierd, what antivirus do you have? Chrome just doesn't block websites like that

                1 Reply Last reply
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                • Weeksundefined Offline
                  Weeksundefined Offline
                  Weeks
                  wrote on last edited by
                  #8

                  Avast antivirus

                  1 Reply Last reply
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                  • HannesCundefined Offline
                    HannesCundefined Offline
                    HannesC Plutonium Staff
                    wrote on last edited by
                    #9

                    Aye disable it. Or better yet, uninstall it. Windows Defender is better

                    1 Reply Last reply
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                    • Weeksundefined Offline
                      Weeksundefined Offline
                      Weeks
                      wrote on last edited by
                      #10

                      Yeah doing that right now

                      Lurthyundefined 1 Reply Last reply
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                      • Lurthyundefined Offline
                        Lurthyundefined Offline
                        Lurthy
                        replied to Weeks on last edited by
                        #11

                        Weeks weeks please tell me if it works

                        Weeksundefined 1 Reply Last reply
                        0
                        • Weeksundefined Offline
                          Weeksundefined Offline
                          Weeks
                          replied to Lurthy on last edited by
                          #12

                          Lurthy Unfortunately it didn't work

                          Lurthyundefined 1 Reply Last reply
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                          • Lurthyundefined Offline
                            Lurthyundefined Offline
                            Lurthy
                            replied to Weeks on last edited by
                            #13

                            Weeks this is so stupid can any admin or someone please inform us on what to do

                            Xerxesundefined 1 Reply Last reply
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                            • HannesCundefined Offline
                              HannesCundefined Offline
                              HannesC Plutonium Staff
                              wrote on last edited by
                              #14

                              Can you both drop me your discord ids? I will dm you the pluto.exe if that helps 🙂

                              Lurthyundefined Weeksundefined _Husam_undefined 3 Replies Last reply
                              0
                              • Lurthyundefined Offline
                                Lurthyundefined Offline
                                Lurthy
                                replied to HannesC on last edited by
                                #15

                                HannesC Lurthy#0673

                                1 Reply Last reply
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                                • Weeksundefined Offline
                                  Weeksundefined Offline
                                  Weeks
                                  replied to HannesC on last edited by
                                  #16
                                  This post is deleted!
                                  Lurthyundefined 1 Reply Last reply
                                  0
                                  • HannesCundefined Offline
                                    HannesCundefined Offline
                                    HannesC Plutonium Staff
                                    wrote on last edited by
                                    #17

                                    Sent.

                                    1 Reply Last reply
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                                    • Xerxesundefined Offline
                                      Xerxesundefined Offline
                                      Xerxes Plutonium Staff
                                      replied to Lurthy on last edited by
                                      #18

                                      Lurthy said in Can't download the update for some reason:

                                      Weeks this is so stupid can any admin or someone please inform us on what to do

                                      Because we are not here to spoon feed babies.
                                      Chrome already gives a perfectly fine error about why it shows that page. Hint: It's blocked on DNS level.

                                      1 Reply Last reply
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                                      • HannesCundefined Offline
                                        HannesCundefined Offline
                                        HannesC Plutonium Staff
                                        wrote on last edited by
                                        #19

                                        Yeah Weeks can run pluto now, no worries.

                                        1 Reply Last reply
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                                        • Lurthyundefined Offline
                                          Lurthyundefined Offline
                                          Lurthy
                                          replied to Weeks on last edited by
                                          #20

                                          Weeks did you get it to work if so please dm me on discord Lurthy#0673

                                          Weeksundefined 1 Reply Last reply
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