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my game doesn't want to start up

Scheduled Pinned Locked Moved BO1 Client Support
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  • moddrexundefined moddrex

    ozzymexz2304uwu

    The error message you're encountering indicates an issue with the Plutonium software, which is commonly associated with custom servers and modifications for Call of Duty games, including Black Ops 1. The error code "0xC0000005" typically represents an access violation, meaning that the program attempted to access a memory location it shouldn't. For more information about the error, there should be created "minidumps" in

    C:\Users[Name]\Appdata\Local\Plutonium\crashdumps

    ozzymexz2304uwuundefined Offline
    ozzymexz2304uwuundefined Offline
    ozzymexz2304uwu
    wrote on last edited by
    #3

    @BETTERCODER and how do i repair it :c?

    moddrexundefined 1 Reply Last reply
    0
    • ozzymexz2304uwuundefined ozzymexz2304uwu

      @BETTERCODER and how do i repair it :c?

      moddrexundefined Offline
      moddrexundefined Offline
      moddrex
      wrote on last edited by
      #4

      ozzymexz2304uwu

      For more information about the error, there should be created "minidumps" in

      C:\Users[Name]\Appdata\Local\Plutonium\crashdumps

      Use the minidumps to navigate through the error. U need specific application to open it like "WinDbg"

      ozzymexz2304uwuundefined 1 Reply Last reply
      0
      • moddrexundefined moddrex

        ozzymexz2304uwu

        For more information about the error, there should be created "minidumps" in

        C:\Users[Name]\Appdata\Local\Plutonium\crashdumps

        Use the minidumps to navigate through the error. U need specific application to open it like "WinDbg"

        ozzymexz2304uwuundefined Offline
        ozzymexz2304uwuundefined Offline
        ozzymexz2304uwu
        wrote on last edited by
        #5

        @BETTERCODER ************* Preparing the environment for Debugger Extensions Gallery repositories **************
        ExtensionRepository : Implicit
        UseExperimentalFeatureForNugetShare : false
        AllowNugetExeUpdate : false
        AllowNugetMSCredentialProviderInstall : false
        AllowParallelInitializationOfLocalRepositories : true

        -- Configuring repositories
        ----> Repository : LocalInstalled, Enabled: true
        ----> Repository : UserExtensions, Enabled: true

        Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds

        ************* Waiting for Debugger Extensions Gallery to Initialize **************

        Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.047 seconds
        ----> Repository : UserExtensions, Enabled: true, Packages count: 0
        ----> Repository : LocalInstalled, Enabled: true, Packages count: 36

        Microsoft (R) Windows Debugger Version 10.0.25877.1004 X86
        Copyright (c) Microsoft Corporation. All rights reserved.

        Loading Dump File [C:\Users\giani\AppData\Local\Plutonium\crashdumps\plutonium-r3705-t5sp-2023-11-26_02-06-48.dmp]
        User Mini Dump File: Only registers, stack and portions of memory are available

        Symbol search path is: srv*
        Executable search path is:
        Windows 10 Version 22621 MP (8 procs) Free x86 compatible
        Product: WinNt, suite: SingleUserTS Personal
        Edition build lab: 22621.1.amd64fre.ni_release.220506-1250
        Debug session time: Sun Nov 26 14:06:49.000 2023 (UTC - 6:00)
        System Uptime: 0 days 13:41:40.547
        Process Uptime: 0 days 0:00:10.000
        ................................................................
        ........................................
        Loading unloaded module list
        .................
        This dump file has an exception of interest stored in it.
        The stored exception information can be accessed via .ecxr.
        (a68.2844): Access violation - code c0000005 (first/second chance not available)
        For analysis of this file, run !analyze -v
        eax=00000001 ebx=00000000 ecx=00000001 edx=00000800 esi=768109a0 edi=4cb605e8
        eip=771e768c esp=1a3be834 ebp=1a3be840 iopl=0 nv up ei pl nz na po nc
        cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202
        ntdll!NtGetContextThread+0xc:
        771e768c c20800 ret 8

        this is what it appeared, what do i do

        moddrexundefined 2 Replies Last reply
        0
        • ozzymexz2304uwuundefined ozzymexz2304uwu

          @BETTERCODER ************* Preparing the environment for Debugger Extensions Gallery repositories **************
          ExtensionRepository : Implicit
          UseExperimentalFeatureForNugetShare : false
          AllowNugetExeUpdate : false
          AllowNugetMSCredentialProviderInstall : false
          AllowParallelInitializationOfLocalRepositories : true

          -- Configuring repositories
          ----> Repository : LocalInstalled, Enabled: true
          ----> Repository : UserExtensions, Enabled: true

          Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds

          ************* Waiting for Debugger Extensions Gallery to Initialize **************

          Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.047 seconds
          ----> Repository : UserExtensions, Enabled: true, Packages count: 0
          ----> Repository : LocalInstalled, Enabled: true, Packages count: 36

          Microsoft (R) Windows Debugger Version 10.0.25877.1004 X86
          Copyright (c) Microsoft Corporation. All rights reserved.

          Loading Dump File [C:\Users\giani\AppData\Local\Plutonium\crashdumps\plutonium-r3705-t5sp-2023-11-26_02-06-48.dmp]
          User Mini Dump File: Only registers, stack and portions of memory are available

          Symbol search path is: srv*
          Executable search path is:
          Windows 10 Version 22621 MP (8 procs) Free x86 compatible
          Product: WinNt, suite: SingleUserTS Personal
          Edition build lab: 22621.1.amd64fre.ni_release.220506-1250
          Debug session time: Sun Nov 26 14:06:49.000 2023 (UTC - 6:00)
          System Uptime: 0 days 13:41:40.547
          Process Uptime: 0 days 0:00:10.000
          ................................................................
          ........................................
          Loading unloaded module list
          .................
          This dump file has an exception of interest stored in it.
          The stored exception information can be accessed via .ecxr.
          (a68.2844): Access violation - code c0000005 (first/second chance not available)
          For analysis of this file, run !analyze -v
          eax=00000001 ebx=00000000 ecx=00000001 edx=00000800 esi=768109a0 edi=4cb605e8
          eip=771e768c esp=1a3be834 ebp=1a3be840 iopl=0 nv up ei pl nz na po nc
          cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202
          ntdll!NtGetContextThread+0xc:
          771e768c c20800 ret 8

          this is what it appeared, what do i do

          moddrexundefined Offline
          moddrexundefined Offline
          moddrex
          wrote on last edited by moddrex
          #6

          ozzymexz2304uwu

          Use "!analyze -v", it could offer more insights into the root cause of the access violation. This output would help identify the specific code paths and functions involved at the time of the crash, allowing for a more targeted approach to resolving the issue.

          But what I see from there is the information from the minidump indicates that the crash occurred in the ntdll.dll library, specifically in the NtGetContextThread function.

          what u can do for now is:

          Check for Plutonium Updates, but i guess u already are up to date.

          Ensure that your graphics drivers are up to date. Outdated or corrupt drivers can cause compatibility issues.

          Verify Game Files, corrupted files can cause issues too.

          1 Reply Last reply
          0
          • ozzymexz2304uwuundefined ozzymexz2304uwu

            @BETTERCODER ************* Preparing the environment for Debugger Extensions Gallery repositories **************
            ExtensionRepository : Implicit
            UseExperimentalFeatureForNugetShare : false
            AllowNugetExeUpdate : false
            AllowNugetMSCredentialProviderInstall : false
            AllowParallelInitializationOfLocalRepositories : true

            -- Configuring repositories
            ----> Repository : LocalInstalled, Enabled: true
            ----> Repository : UserExtensions, Enabled: true

            Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds

            ************* Waiting for Debugger Extensions Gallery to Initialize **************

            Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.047 seconds
            ----> Repository : UserExtensions, Enabled: true, Packages count: 0
            ----> Repository : LocalInstalled, Enabled: true, Packages count: 36

            Microsoft (R) Windows Debugger Version 10.0.25877.1004 X86
            Copyright (c) Microsoft Corporation. All rights reserved.

            Loading Dump File [C:\Users\giani\AppData\Local\Plutonium\crashdumps\plutonium-r3705-t5sp-2023-11-26_02-06-48.dmp]
            User Mini Dump File: Only registers, stack and portions of memory are available

            Symbol search path is: srv*
            Executable search path is:
            Windows 10 Version 22621 MP (8 procs) Free x86 compatible
            Product: WinNt, suite: SingleUserTS Personal
            Edition build lab: 22621.1.amd64fre.ni_release.220506-1250
            Debug session time: Sun Nov 26 14:06:49.000 2023 (UTC - 6:00)
            System Uptime: 0 days 13:41:40.547
            Process Uptime: 0 days 0:00:10.000
            ................................................................
            ........................................
            Loading unloaded module list
            .................
            This dump file has an exception of interest stored in it.
            The stored exception information can be accessed via .ecxr.
            (a68.2844): Access violation - code c0000005 (first/second chance not available)
            For analysis of this file, run !analyze -v
            eax=00000001 ebx=00000000 ecx=00000001 edx=00000800 esi=768109a0 edi=4cb605e8
            eip=771e768c esp=1a3be834 ebp=1a3be840 iopl=0 nv up ei pl nz na po nc
            cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202
            ntdll!NtGetContextThread+0xc:
            771e768c c20800 ret 8

            this is what it appeared, what do i do

            moddrexundefined Offline
            moddrexundefined Offline
            moddrex
            wrote on last edited by
            #7

            ozzymexz2304uwu

            I forgot to mention that you can also use ".ecxr" to access the stored exception information.

            You can also try the following steps:

            Open cmd as an administrator and type "sfc /scannow." SFC, which stands for System File Checker, will scan and attempt to repair corrupted or missing system files.

            After the scan, you can also run "DISM /Online /Cleanup-Image /RestoreHealth" in the cmd. DISM, the Deployment Image Service and Management Tool, is utilized to address integrity issues by replacing damaged files with correct versions retrieved from the Windows Update repository.

            1 Reply Last reply
            0
            • MikeMan17undefined Offline
              MikeMan17undefined Offline
              MikeMan17
              wrote on last edited by
              #8

              Any updates, I have the same exact problem.

              image.png

              1 Reply Last reply
              0
              • FutureRaveundefined Offline
                FutureRaveundefined Offline
                FutureRave
                VIP
                wrote on last edited by
                #9

                Mate you put the game folder in OneDrive. this issue seems to be related to possible "missing images" I wouldn't be surprised you placing the folder in "OneDrive" had something to do with this, also the double t5_full_game in the path just showed you are a bad pirate. And yeah, we don't support piracy 😬

                MikeMan17undefined 1 Reply Last reply
                0
                • OppositeTearsundefined Offline
                  OppositeTearsundefined Offline
                  OppositeTears
                  wrote on last edited by
                  #10

                  bo1.png

                  OppositeTearsundefined 1 Reply Last reply
                  1
                  • DJseanyBundefined Offline
                    DJseanyBundefined Offline
                    DJseanyB
                    wrote on last edited by
                    #11

                    bro was using chatgdp to answer him xD

                    1 Reply Last reply
                    1
                    • OppositeTearsundefined OppositeTears

                      bo1.png

                      OppositeTearsundefined Offline
                      OppositeTearsundefined Offline
                      OppositeTears
                      wrote on last edited by
                      #12

                      OppositeTears I have this file, it is good ?

                      1 Reply Last reply
                      1
                      • FutureRaveundefined FutureRave

                        Mate you put the game folder in OneDrive. this issue seems to be related to possible "missing images" I wouldn't be surprised you placing the folder in "OneDrive" had something to do with this, also the double t5_full_game in the path just showed you are a bad pirate. And yeah, we don't support piracy 😬

                        MikeMan17undefined Offline
                        MikeMan17undefined Offline
                        MikeMan17
                        wrote on last edited by MikeMan17
                        #13

                        FutureRave Moved it to C Drive, exact same issue happens.

                        3bb2cee9-60ec-4d58-a943-af1a2b3e108c-image.png

                        New Crash Dumps

                        1 Reply Last reply
                        2
                        • FutureRaveundefined Offline
                          FutureRaveundefined Offline
                          FutureRave
                          VIP
                          wrote on last edited by FutureRave
                          #14

                          Dunno tbh, it's the same crash I've seen since forever. It crashes when it tries to allocate images with DirectX.
                          As you can see the last message in the console before the crash is indeed related to DirectX

                          MikeMan17undefined 1 Reply Last reply
                          0
                          • FutureRaveundefined FutureRave

                            Dunno tbh, it's the same crash I've seen since forever. It crashes when it tries to allocate images with DirectX.
                            As you can see the last message in the console before the crash is indeed related to DirectX

                            MikeMan17undefined Offline
                            MikeMan17undefined Offline
                            MikeMan17
                            wrote on last edited by
                            #15

                            FutureRave 😞 The line that always caught my eye was the "WARNING: Could not find 'C:...\plutonium_ui_mp.ff'". I'm gonna fiddle around with it for a few more days before giving up, if I figure it out I'll make an update post

                            1 Reply Last reply
                            1
                            • MikeMan17undefined Offline
                              MikeMan17undefined Offline
                              MikeMan17
                              wrote on last edited by
                              #16

                              So I did some searching and it seems like it might be an unsolvable issue. I took a look at the startup "logs" (I'm not sure what the correct word for it is) of my friends' BO1 and right where mine fails this is what his continues to say:

                              Requested frame buffer to be 24-bit color with 8-bit alpha
                              DirectX returned a frame buffer that is 24-bit color with 8-bit alpha
                              INTZ format supported
                              Initializing static model cache...
                              Initializing dynamic buffers...

                              I went and did some googling about the "INTZ format supported" line and basically in most other games where people have this issue the answer usually is that the graphics card being used either doesn't meet the game's minimum requirement or just is not compatible. That doesn't make too much sense to me though because my laptop runs BO2, Battlefield 1, Fortnite, and RL perfectly fine so idk tbh.

                              1 Reply Last reply
                              1
                              • CamiloSalvadorundefined Offline
                                CamiloSalvadorundefined Offline
                                CamiloSalvador
                                wrote on last edited by
                                #17

                                Alguna solución?

                                Captura de pantalla (1).png

                                Hadi77KSAundefined 1 Reply Last reply
                                0
                                • CamiloSalvadorundefined CamiloSalvador

                                  Alguna solución?

                                  Captura de pantalla (1).png

                                  Hadi77KSAundefined Offline
                                  Hadi77KSAundefined Offline
                                  Hadi77KSA
                                  Contributor
                                  wrote on last edited by
                                  #18

                                  CamiloSalvador Try the fix from my comment here: https://forum.plutonium.pw/topic/28379/please-help-error-bo1-crash-when-lanching/14

                                  1 Reply Last reply
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