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An issue occured when logging in

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  • NeoZ_1eGenDundefined Offline
    NeoZ_1eGenDundefined Offline
    NeoZ_1eGenD
    wrote on last edited by
    #1

    Went to Plutonium Launcher, entered my login and password, it showed me that error. I've tried making another account, but it didn't work. My informations that I put in the login form in the launcher are 100% accurate. Need help

    1 Reply Last reply
    38
    • NeoZ_1eGenDundefined Offline
      NeoZ_1eGenDundefined Offline
      NeoZ_1eGenD
      wrote on last edited by
      #2

      handshake; certificate verify failed (SSL routines, tls_process_server_certificate) [asio.ssl:337047686] the error message comes with that

      Xerxesundefined 1 Reply Last reply
      4
      • j0nbeundefined Offline
        j0nbeundefined Offline
        j0nbe
        wrote on last edited by
        #3

        Same here! 😞

        NeoZ_1eGenDundefined 1 Reply Last reply
        1
        • Xerxesundefined Offline
          Xerxesundefined Offline
          Xerxes Plutonium Staff
          replied to NeoZ_1eGenD on last edited by
          #4

          Most likely is that you are not starting the updater like mentioned in every of our guides but the launcher directly. Run the updater and let it do its job.

          1 Reply Last reply
          12
          • NeoZ_1eGenDundefined Offline
            NeoZ_1eGenDundefined Offline
            NeoZ_1eGenD
            replied to j0nbe on last edited by
            #5

            j0nbe you have to run plutonium.exe so the launcher will be updated and it will work again

            1 Reply Last reply
            5
            • ZCausdryZundefined Offline
              ZCausdryZundefined Offline
              ZCausdryZ
              wrote on last edited by
              #6

              The same thing happens to me and I already did everything

              1 Reply Last reply
              0
              • gaga53undefined Offline
                gaga53undefined Offline
                gaga53
                wrote on last edited by
                #7

                same problem here tried the solution but nothing works for me

                1 Reply Last reply
                1
                • ALi.n9undefined Offline
                  ALi.n9undefined Offline
                  ALi.n9
                  wrote on last edited by
                  #8

                  Guys I have the same problem here what should I do?

                  Kaiser Thomasundefined 1 Reply Last reply
                  0
                  • Kaiser Thomasundefined Offline
                    Kaiser Thomasundefined Offline
                    Kaiser Thomas
                    replied to ALi.n9 on last edited by
                    #9

                    ALi.n9 I am having the same problem too

                    1 Reply Last reply
                    0
                    • Gauss011undefined Offline
                      Gauss011undefined Offline
                      Gauss011
                      wrote on last edited by
                      #10

                      Same problem here

                      1 Reply Last reply
                      0
                      • HSWWNY2001undefined Offline
                        HSWWNY2001undefined Offline
                        HSWWNY2001
                        wrote on last edited by
                        #11

                        same here

                        1 Reply Last reply
                        1
                        • xMr.Grimxundefined Offline
                          xMr.Grimxundefined Offline
                          xMr.Grimx
                          wrote on last edited by xMr.Grimx
                          #12

                          So plutonium Is just busted now, right? Have the same issue as everyone else out of nowhere. Just says there was a problem logging in with saved credentials.

                          Xerxesundefined 1 Reply Last reply
                          1
                          • Xerxesundefined Offline
                            Xerxesundefined Offline
                            Xerxes Plutonium Staff
                            replied to xMr.Grimx on last edited by
                            #13

                            xMr.Grimx said in An issue occured when logging in:

                            So plutonium Is just busted now, right?

                            No.

                            xMr.Grimx said in An issue occured when logging in:

                            Have the same issue as everyone else out of nowhere. Just says there was a problem logging in with saved credentials.

                            This topic is about another error, caused by users bypassing the updater and not related at all to your issue.

                            1 Reply Last reply
                            0
                            • Xerxesundefined Xerxes locked this topic on
                            • UniverSixundefined UniverSix referenced this topic on

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