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An issue occured when logging in

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  • NeoZ_1eGenDundefined Offline
    NeoZ_1eGenDundefined Offline
    NeoZ_1eGenD
    wrote on last edited by
    #2

    handshake; certificate verify failed (SSL routines, tls_process_server_certificate) [asio.ssl:337047686] the error message comes with that

    Xerxesundefined 1 Reply Last reply
    4
    • j0nbeundefined Offline
      j0nbeundefined Offline
      j0nbe
      wrote on last edited by
      #3

      Same here! 😞

      NeoZ_1eGenDundefined 1 Reply Last reply
      1
      • NeoZ_1eGenDundefined NeoZ_1eGenD

        handshake; certificate verify failed (SSL routines, tls_process_server_certificate) [asio.ssl:337047686] the error message comes with that

        Xerxesundefined Offline
        Xerxesundefined Offline
        Xerxes
        Plutonium Staff
        wrote on last edited by
        #4

        Most likely is that you are not starting the updater like mentioned in every of our guides but the launcher directly. Run the updater and let it do its job.

        1 Reply Last reply
        12
        • j0nbeundefined j0nbe

          Same here! 😞

          NeoZ_1eGenDundefined Offline
          NeoZ_1eGenDundefined Offline
          NeoZ_1eGenD
          wrote on last edited by
          #5

          j0nbe you have to run plutonium.exe so the launcher will be updated and it will work again

          1 Reply Last reply
          5
          • ZCausdryZundefined Offline
            ZCausdryZundefined Offline
            ZCausdryZ
            wrote on last edited by
            #6

            The same thing happens to me and I already did everything

            1 Reply Last reply
            0
            • gaga53undefined Offline
              gaga53undefined Offline
              gaga53
              wrote on last edited by
              #7

              same problem here tried the solution but nothing works for me

              1 Reply Last reply
              1
              • ALi.n9undefined Offline
                ALi.n9undefined Offline
                ALi.n9
                wrote on last edited by
                #8

                Guys I have the same problem here what should I do?

                Kaiser Thomasundefined 1 Reply Last reply
                0
                • ALi.n9undefined ALi.n9

                  Guys I have the same problem here what should I do?

                  Kaiser Thomasundefined Offline
                  Kaiser Thomasundefined Offline
                  Kaiser Thomas
                  wrote on last edited by
                  #9

                  @ALi-n9 I am having the same problem too

                  1 Reply Last reply
                  0
                  • Gauss011undefined Offline
                    Gauss011undefined Offline
                    Gauss011
                    wrote on last edited by
                    #10

                    Same problem here

                    1 Reply Last reply
                    0
                    • HSWWNY2001undefined Offline
                      HSWWNY2001undefined Offline
                      HSWWNY2001
                      wrote on last edited by
                      #11

                      same here

                      1 Reply Last reply
                      1
                      • xMr.Grimxundefined Offline
                        xMr.Grimxundefined Offline
                        xMr.Grimx
                        wrote on last edited by xMr.Grimx
                        #12

                        So plutonium Is just busted now, right? Have the same issue as everyone else out of nowhere. Just says there was a problem logging in with saved credentials.

                        Xerxesundefined 1 Reply Last reply
                        1
                        • xMr.Grimxundefined xMr.Grimx

                          So plutonium Is just busted now, right? Have the same issue as everyone else out of nowhere. Just says there was a problem logging in with saved credentials.

                          Xerxesundefined Offline
                          Xerxesundefined Offline
                          Xerxes
                          Plutonium Staff
                          wrote on last edited by
                          #13

                          @xMr-Grimx said in An issue occured when logging in:

                          So plutonium Is just busted now, right?

                          No.

                          @xMr-Grimx said in An issue occured when logging in:

                          Have the same issue as everyone else out of nowhere. Just says there was a problem logging in with saved credentials.

                          This topic is about another error, caused by users bypassing the updater and not related at all to your issue.

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