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An issue occured when logging in

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  • NeoZ_1eGenD Offline
    NeoZ_1eGenD Offline
    NeoZ_1eGenD
    wrote on last edited by
    #1

    Went to Plutonium Launcher, entered my login and password, it showed me that error. I've tried making another account, but it didn't work. My informations that I put in the login form in the launcher are 100% accurate. Need help

    1 Reply Last reply
    58
    • NeoZ_1eGenD Offline
      NeoZ_1eGenD Offline
      NeoZ_1eGenD
      wrote on last edited by
      #2

      handshake; certificate verify failed (SSL routines, tls_process_server_certificate) [asio.ssl:337047686] the error message comes with that

      Xerxes 1 Reply Last reply
      6
      • j0nbe Offline
        j0nbe Offline
        j0nbe
        wrote on last edited by
        #3

        Same here! 😞

        NeoZ_1eGenD 1 Reply Last reply
        1
        • NeoZ_1eGenD NeoZ_1eGenD

          handshake; certificate verify failed (SSL routines, tls_process_server_certificate) [asio.ssl:337047686] the error message comes with that

          Xerxes Offline
          Xerxes Offline
          Xerxes
          Plutonium Staff
          wrote on last edited by
          #4

          Most likely is that you are not starting the updater like mentioned in every of our guides but the launcher directly. Run the updater and let it do its job.

          1 Reply Last reply
          15
          • j0nbe j0nbe

            Same here! 😞

            NeoZ_1eGenD Offline
            NeoZ_1eGenD Offline
            NeoZ_1eGenD
            wrote on last edited by
            #5

            j0nbe you have to run plutonium.exe so the launcher will be updated and it will work again

            1 Reply Last reply
            5
            • ZCausdryZ Offline
              ZCausdryZ Offline
              ZCausdryZ
              wrote on last edited by
              #6

              The same thing happens to me and I already did everything

              1 Reply Last reply
              0
              • gaga53 Offline
                gaga53 Offline
                gaga53
                wrote on last edited by
                #7

                same problem here tried the solution but nothing works for me

                1 Reply Last reply
                1
                • ALi.n9 Offline
                  ALi.n9 Offline
                  ALi.n9
                  wrote on last edited by
                  #8

                  Guys I have the same problem here what should I do?

                  Kaiser Thomas 1 Reply Last reply
                  0
                  • ALi.n9 ALi.n9

                    Guys I have the same problem here what should I do?

                    Kaiser Thomas Offline
                    Kaiser Thomas Offline
                    Kaiser Thomas
                    wrote on last edited by
                    #9

                    @ALi-n9 I am having the same problem too

                    1 Reply Last reply
                    0
                    • Gauss011 Offline
                      Gauss011 Offline
                      Gauss011
                      wrote on last edited by
                      #10

                      Same problem here

                      1 Reply Last reply
                      0
                      • HSWWNY2001 Offline
                        HSWWNY2001 Offline
                        HSWWNY2001
                        wrote on last edited by
                        #11

                        same here

                        1 Reply Last reply
                        1
                        • xMr.Grimx Offline
                          xMr.Grimx Offline
                          xMr.Grimx
                          wrote on last edited by xMr.Grimx
                          #12

                          So plutonium Is just busted now, right? Have the same issue as everyone else out of nowhere. Just says there was a problem logging in with saved credentials.

                          Xerxes 1 Reply Last reply
                          1
                          • xMr.Grimx xMr.Grimx

                            So plutonium Is just busted now, right? Have the same issue as everyone else out of nowhere. Just says there was a problem logging in with saved credentials.

                            Xerxes Offline
                            Xerxes Offline
                            Xerxes
                            Plutonium Staff
                            wrote on last edited by
                            #13

                            @xMr-Grimx said in An issue occured when logging in:

                            So plutonium Is just busted now, right?

                            No.

                            @xMr-Grimx said in An issue occured when logging in:

                            Have the same issue as everyone else out of nowhere. Just says there was a problem logging in with saved credentials.

                            This topic is about another error, caused by users bypassing the updater and not related at all to your issue.

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                            • Xerxes Xerxes locked this topic on
                            • UniverSix UniverSix referenced this topic on

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