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Error 0xC0000005 is not related to outdated server

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  • Elbaanundefined Offline
    Elbaanundefined Offline
    Elbaan
    wrote on last edited by
    #17

    So what will be done with this now? Multiple people have this issue (see other threads or discord)
    I don't have a pdb too gather useful information

    1 Reply Last reply
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    • Tedderundefined Offline
      Tedderundefined Offline
      Tedder
      wrote on last edited by
      #18

      I'm having this exact same issue on version r4035.

      1 Reply Last reply
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      • Slug Lickerundefined Offline
        Slug Lickerundefined Offline
        Slug Licker
        wrote on last edited by Slug Licker
        #19

        Open powershell, copy and paste this:

        Set-ExecutionPolicy unrestricted
        

        Press enter. Type "A" without the quotation marks, press enter.

        If this worked, after you're done playing, open powershell, copy and paste this:

        Set-ExecutionPolicy restricted
        

        Press enter. Type "A" without the quotation marks, press enter.

        Unrestricting the execution policy allows any .exe to do whatever it wants. Error 0xc0000005 is an access violation error when a .exe is disallowed by Windows to execute something.

        And open your firewall settings to allow an app through the firewall, tick plutonium-bootstrapper-win32.exe and press "Ok".

        Elbaanundefined 1 Reply Last reply
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        • Elbaanundefined Offline
          Elbaanundefined Offline
          Elbaan
          replied to Slug Licker on last edited by
          #20

          Slug Licker No its not a permission error, an access violation exception just means that it tries to access invalid memory (by having a nullptr for example) windows itself throws for that the Win32 SecurityException if it would be an security error

          From looking at the dmp there is nothing that tries to access any permission related service that could cause that (also plutonium itself added during the installation in the windows firewall itself to the allowed apps)

          Slug Lickerundefined 1 Reply Last reply
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          • Slug Lickerundefined Offline
            Slug Lickerundefined Offline
            Slug Licker
            replied to Elbaan on last edited by
            #21

            Elbaan Oh, lmao. I dunno. I just typed in that error code and assumed.

            1 Reply Last reply
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            • Elbaanundefined Offline
              Elbaanundefined Offline
              Elbaan
              wrote on last edited by
              #22

              FutureRave any Updates? It's not only a problem that I have, a few other have it too, at least give us a Debugger Version or whatever to reproduce the issue

              Slug Lickerundefined 1 Reply Last reply
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              • FutureRaveundefined Offline
                FutureRaveundefined Offline
                FutureRave VIP
                wrote on last edited by
                #23

                Nope. I have been busy.

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                • Slug Lickerundefined Offline
                  Slug Lickerundefined Offline
                  Slug Licker
                  replied to Elbaan on last edited by
                  #24

                  Elbaan

                  Your .exe might be out of date or has a bug/corrupted.

                  go to C:\Users\You\AppData\Local\Plutonium

                  Delete everything inside.

                  Delete your plutonium.exe wherever you put it. Download a clean one from here: https://plutonium.pw/docs/install/

                  Run it and let it download all the Plutonium files again, clean.

                  Elbaanundefined 1 Reply Last reply
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                  • Elbaanundefined Offline
                    Elbaanundefined Offline
                    Elbaan
                    replied to Slug Licker on last edited by
                    #25

                    Slug Licker Thx for the help but you can guess that we went through this before posting this in the forum

                    Slug Lickerundefined 1 Reply Last reply
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                    • Slug Lickerundefined Offline
                      Slug Lickerundefined Offline
                      Slug Licker
                      replied to Elbaan on last edited by Slug Licker
                      #26

                      Elbaan

                      Run a windows memory diagnostic scan to check if your RAM is corrupted or experiencing failure in some way.

                      Untitled.png

                      Reset your firewall settings to default by opening command prompt as administrator and typing the following:

                      netsh advfirewall reset
                      

                      Reset your group policy settings to default by saving this segment as a .bat file and running it as admin:

                      @echo off
                      RD /S /Q "%WinDir%\System32\GroupPolicyUsers" && RD /S /Q "%WinDir%\System32\GroupPolicy"
                      gpupdate /force
                      pause
                      

                      Restart your pc.
                      Then try playing the game.

                      Right click the .exe file, select 'Run as Administrator'.
                      Right click Plutonium's folder, select 'Properties', untick 'Read Only', click Apply, then try running it.
                      Disable the UAC (User Account Controls).
                      Kill "taskhost.exe" process in your task manager.
                      Occasionally your download may just be corrupted, try re-downloading the entirety of Plutonium and see if you encounter the same bug.

                      1 Reply Last reply
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                      • Slug Lickerundefined Offline
                        Slug Lickerundefined Offline
                        Slug Licker
                        wrote on last edited by Slug Licker
                        #27

                        Try this new potential fix I've found:

                        Hm. Try this: Open command prompt, copy and paste this, save it as "dataexecutionpolicy.bat", run it as admin:

                        @echo off
                        bcdedit /set {current} nx OptIn
                        bcdedit /set {current} nx AlwaysOff 
                        

                        Restart your pc.
                        Then try playing the game.

                        This makes it so your computer has no restrictions for data execution, according to a Microsoft advisor. They also say try to play the game in safe mode and, if it works in safe mode, it's almost certainly a 3rd party app running at the same time causing it.

                        It's also worth noting that faulty RAM or faulty motherboard slot for a RAM stick can cause c0000005.

                        Elbaanundefined 1 Reply Last reply
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                        • Elbaanundefined Offline
                          Elbaanundefined Offline
                          Elbaan
                          replied to Slug Licker on last edited by
                          #28

                          Slug Licker can you please stop posting useless chatgpt answers and fill up the thread? Dev is working on a fix once he has time

                          Slug Lickerundefined 1 Reply Last reply
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                          • Slug Lickerundefined Offline
                            Slug Lickerundefined Offline
                            Slug Licker
                            replied to Elbaan on last edited by Slug Licker
                            #29

                            Elbaan The current up-to-date plutonium-bootstrapper-win32.exe is working for over 2000 people right now and they're not experiencing this issue, nor am I.

                            I've only asked chat GPT once, I just write formally. I'm doing research for you that you could do yourself rather than blaming the Plutonium program for something that could be entirely to do with you having broken hardware or a badly configured operating system. So, instead of writing off these troubleshooting methods as "useless" because you can't be bothered to do them, do them.

                            Source for my recent answer:
                            https://answers.microsoft.com/en-us/windows/forum/all/keep-getting-exception-code-c0000005-even-after/1cb53bfd-3629-41b2-87fa-e912fcde29f0

                            These random methods are working for some people:
                            Untitled.png

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                            • Elbaanundefined Offline
                              Elbaanundefined Offline
                              Elbaan
                              wrote on last edited by Elbaan
                              #30

                              The issue have multiple people after the previous update, you can find in Google a tons of invalid mem errors, the issue can only be figured out by the dev, I don't have the pdb or anything to debug it, if you would look in the other forum post or in discord, many things already have been tried and the current error could be related that people have something in the gac that we don't have, it's clear that it's not a network error or damaged ram, else a lot of other things would not work

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                              • jorgelara11undefined Offline
                                jorgelara11undefined Offline
                                jorgelara11
                                wrote on last edited by
                                #31

                                i been doing post for over 7 days and no one answered me why i have this error i tried to delete the plutonium file to install new files but i have the same files with the same images and i dont know what to do i installed pluto over 3 times and i deleted all of the files i dont know what to do.
                                its a crashdump error.

                                Elbaanundefined 1 Reply Last reply
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                                • Elbaanundefined Offline
                                  Elbaanundefined Offline
                                  Elbaan
                                  replied to jorgelara11 on last edited by Elbaan
                                  #32

                                  jorgelara11

                                  You have a different error:
                                  Exception Address: 0x0074F155

                                  so not related to this thread

                                  t_resa420undefined 1 Reply Last reply
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                                  • t_resa420undefined Offline
                                    t_resa420undefined Offline
                                    t_resa420
                                    replied to Elbaan on last edited by t_resa420
                                    #33

                                    Elbaan The errors are related. The error code is the same, even if the exception address is different. My setup is throwing several different exception addresses when crashing, with the same error code.

                                    Elbaanundefined 1 Reply Last reply
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                                    • Elbaanundefined Offline
                                      Elbaanundefined Offline
                                      Elbaan
                                      replied to t_resa420 on last edited by
                                      #34

                                      t_resa420 yet not the same error, those who have the issue have the same code & address, your exception might look the same and you can reproduce this as we do, but its not the same, the access violation exception is not a global known "ah its this error at position X" especially since you said you get different addresses when the exception is thrown, a own thread would make more sense

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                                      • jorgelara11undefined Offline
                                        jorgelara11undefined Offline
                                        jorgelara11
                                        wrote on last edited by
                                        #35

                                        its the same but i dont know how to fix it

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                                        • FutureRaveundefined Offline
                                          FutureRaveundefined Offline
                                          FutureRave VIP
                                          wrote on last edited by
                                          #36

                                          A fix will be included in the next Plutonium update

                                          1 Reply Last reply
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