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"connection to styx socket lost"

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  • Mr. Androidundefined Offline
    Mr. Androidundefined Offline
    Mr. Android Plutonium Admin
    replied to Nyneee on last edited by
    #38

    Nyneee Thanks for the detailed breakdown. My leading guess right now is that it's related to people's Internet Service Provider. Either it's a router setting (which i hope for as then we can solve it / offer guidance) but there's a chance it's a problem between the ISP's and the Cloudflare, in which case I can try to call the ISP and log a support request but that will be it.

    Seems MOST people are in Cali, with some in Australia and some in the middle east.

    For people reading please answer the following if you are comfortable with it:

    Your location (country / state):
    Your ISP:
    The model of your router: (It may be that one router model is shared among everyone's ISP).
    Does using a VPN solve the issue for you?:

    To the people that reached out via email - I've either added you on discord or emailed you back to explain why I couldn't add you.

    Nyneeeundefined tttheoremundefined TEKSTORMundefined 0n0undefined GioSalaz201undefined 5 Replies Last reply
    0
    • skoraundefined Offline
      skoraundefined Offline
      skora
      wrote on last edited by
      #39

      can confirm vpn fixes it for me, im living in vietnam

      1 Reply Last reply
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      • Nyneeeundefined Offline
        Nyneeeundefined Offline
        Nyneee
        replied to Mr. Android on last edited by Nyneee
        #40

        Mr. Android

        Location: California
        ISP: Xfinity
        Router Model: Cisco XB3
        Using a VPN did not solve the issue for me

        Nyneeeundefined 1 Reply Last reply
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        • tttheoremundefined Offline
          tttheoremundefined Offline
          tttheorem
          replied to Mr. Android on last edited by
          #41

          Mr. Android

          Location: California
          ISP: Xfinity
          Router Model: ARRIS TG862R COMCAST/XFINITY DOCSIS 3 TELEPHONE MODEM/ROUTER
          Using a VPN sometimes worked but sometimes didn't. Used proton free VPN with varying success.

          1 Reply Last reply
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          • Nyneeeundefined Offline
            Nyneeeundefined Offline
            Nyneee
            replied to Nyneee on last edited by Nyneee
            #42

            Nyneee Mr. Android Update: Proton VPN let me through like the previous user just explained.

            Tried to see if disabling proton VPN while I'm logged in will keep me in, and it does for about 3 minutes until I get "You have been disconnected from the Black Ops II servers"

            I did testing using TCPView and when the VPN is enabled, the plutonium-bootstrapper is able to connect to the IP just fine, when it's off, it loses the IP completely.

            I'm not a networking expert but I'm able to ping the IP and get a reply from it just fine, so I'm not sure where the issue lies at

            Mr. Androidundefined 1 Reply Last reply
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            • zolbyzarchiveundefined Offline
              zolbyzarchiveundefined Offline
              zolbyzarchive
              wrote on last edited by
              #43

              Location: Oregon
              ISP: Spectrum
              Using a VPN solved my issue, will continue to try periodically with/without VPN to see if anything changes. Shout out the plutonium team, we appreciate your hard work!!

              1 Reply Last reply
              1
              • sodafountainjoyundefined Offline
                sodafountainjoyundefined Offline
                sodafountainjoy
                wrote on last edited by
                #44

                Location: California
                ISP: Consolidated Communications
                Router: ASUS RT-AC66U
                VPN: VPN fixes the issue but IIRC most BO2 servers don't allow VPNs so this is just for testing.

                1 Reply Last reply
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                • realhfrickundefined Offline
                  realhfrickundefined Offline
                  realhfrick
                  wrote on last edited by
                  #45

                  Victoria, Australia
                  ISP: Telstra
                  Still not working.

                  1 Reply Last reply
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                  • Crazy_84_undefined Offline
                    Crazy_84_undefined Offline
                    Crazy_84_
                    wrote on last edited by
                    #46

                    Location: Tasmania Australia
                    ISP: Telstra
                    My VPN gets me passed the menu, however its IP banned for some reason?

                    1 Reply Last reply
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                    • mattbillpageundefined Offline
                      mattbillpageundefined Offline
                      mattbillpage
                      wrote on last edited by
                      #47

                      Location: New South Wales
                      ISP: Telstra
                      Would not be surprised if Telstra has blocked connections to Plutonium under the assumption its a malicious connection

                      1 Reply Last reply
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                      • SONOMTundefined Offline
                        SONOMTundefined Offline
                        SONOMT
                        wrote on last edited by SONOMT
                        #48

                        Location:NSW australia
                        Isp: telstra
                        Vpn Says i am ip banned (Bitdefender Vpn)
                        Model Router is unknown
                        Still not working

                        1 Reply Last reply
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                        • JayNadzundefined Offline
                          JayNadzundefined Offline
                          JayNadz
                          wrote on last edited by
                          #49

                          NSW Australia
                          Optus
                          No VPN (never used one)
                          Still not working

                          1 Reply Last reply
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                          • spc.1undefined Offline
                            spc.1undefined Offline
                            spc.1
                            wrote on last edited by
                            #50

                            Idk abt yall but it works in Indiana for me, servers etc. But thats for zombies i havent done anything for MP

                            1 Reply Last reply
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                            • Mr. Androidundefined Offline
                              Mr. Androidundefined Offline
                              Mr. Android Plutonium Admin
                              replied to Nyneee on last edited by Mr. Android
                              #51

                              Nyneee Would you (and anybody else who has tried a VPN successfully and unsuccessfully) be able to download Cloudflare WARP and install it, run it and connect and then see if the connection is able to be made when opening BO2?

                              WARP is essentially a VPN through CloudFlare and hopefully whatever is stopping the connection through CloudFlare is fixed when it's going via CloudFlare.

                              Download Link: https://install.appcenter.ms/orgs/cloudflare/apps/1.1.1.1-windows-1/distribution_groups/release

                              Servers in theory shouldn't see WARP as a VPN so if this works please try playing on a server and see if you get kicked for using a VPN.

                              If this works, we can look to tell WARP to only route your internet traffic through WARP if it's related to Plutonium - I just haven't looked up how to do that yet. (So the privacy focussed people don't have to send all their internet traffic through CF if they don't want to)

                              Nyneeeundefined OutDaZipundefined 2 Replies Last reply
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                              • Mr. Androidundefined Offline
                                Mr. Androidundefined Offline
                                Mr. Android Plutonium Admin
                                wrote on last edited by Mr. Android
                                #52

                                Everyone - please also update the game by running plutonium.exe (don't have WARP running if you installed it)

                                LOTS of changes so if it's code related (not likely tbh) this may fix it. It's definitely worth a shot as nothing to lose, please let us know 🙂

                                RisK Consumeundefined 1 Reply Last reply
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                                • Nyneeeundefined Offline
                                  Nyneeeundefined Offline
                                  Nyneee
                                  replied to Mr. Android on last edited by
                                  #53

                                  Mr. Android Cloudfare WARP lets me into Plutonium without a styx socket error, but non VPN allowed servers still give me the boot.

                                  Also, the discord announcement said the release for the update is the 27th, was there a smaller update that got pushed out? My plutonium client didn't fetch it if there was

                                  Mr. Androidundefined 1 Reply Last reply
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                                  • TEKSTORMundefined Offline
                                    TEKSTORMundefined Offline
                                    TEKSTORM
                                    replied to Mr. Android on last edited by TEKSTORM
                                    #54

                                    Mr. Android

                                    Location: USA/California
                                    ISP: Xfinity/Comcast
                                    Model of Router: XB8 by Xfinity

                                    Using a VPN does solve it, however i have extremely high ping of 150-350

                                    1 Reply Last reply
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                                    • 0n0undefined Offline
                                      0n0undefined Offline
                                      0n0
                                      replied to Mr. Android on last edited by
                                      #55

                                      Mr. Android Hey! I am in California and having the same issue. Here is that information:

                                      My Location: California, USA
                                      My ISP: Comcast
                                      My Router Model: Rather not answer.

                                      My Discord is @mmson if you could help me there quicker! Thanks

                                      Nyneeeundefined 1 Reply Last reply
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                                      • GioSalaz201undefined Offline
                                        GioSalaz201undefined Offline
                                        GioSalaz201
                                        replied to Mr. Android on last edited by
                                        #56

                                        Mr. Android
                                        Location: California
                                        ISP: Xfinity
                                        Model: xFi Advanced Gateway (XB7)
                                        I haven't tried a vpn

                                        1 Reply Last reply
                                        0
                                        • OutDaZipundefined Offline
                                          OutDaZipundefined Offline
                                          OutDaZip
                                          replied to Mr. Android on last edited by
                                          #57

                                          Mr. Android Cloudflare lets me in proton wouldn’t let me in. But when i try to join servers i get kicked for having a vpn

                                          1 Reply Last reply
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