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"connection to styx socket lost"

Scheduled Pinned Locked Moved BO2 Client Support
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  • Nyneeeundefined Nyneee

    Nyneee @Mr.Android Update: Proton VPN let me through like the previous user just explained.

    Tried to see if disabling proton VPN while I'm logged in will keep me in, and it does for about 3 minutes until I get "You have been disconnected from the Black Ops II servers"

    I did testing using TCPView and when the VPN is enabled, the plutonium-bootstrapper is able to connect to the IP just fine, when it's off, it loses the IP completely.

    I'm not a networking expert but I'm able to ping the IP and get a reply from it just fine, so I'm not sure where the issue lies at

    Mr. Androidundefined Offline
    Mr. Androidundefined Offline
    Mr. Android
    Plutonium Admin
    wrote on last edited by Mr. Android
    #51

    Nyneee Would you (and anybody else who has tried a VPN successfully and unsuccessfully) be able to download Cloudflare WARP and install it, run it and connect and then see if the connection is able to be made when opening BO2?

    WARP is essentially a VPN through CloudFlare and hopefully whatever is stopping the connection through CloudFlare is fixed when it's going via CloudFlare.

    Download Link: https://install.appcenter.ms/orgs/cloudflare/apps/1.1.1.1-windows-1/distribution_groups/release

    Servers in theory shouldn't see WARP as a VPN so if this works please try playing on a server and see if you get kicked for using a VPN.

    If this works, we can look to tell WARP to only route your internet traffic through WARP if it's related to Plutonium - I just haven't looked up how to do that yet. (So the privacy focussed people don't have to send all their internet traffic through CF if they don't want to)

    Nyneeeundefined OutDaZipundefined 2 Replies Last reply
    0
    • Mr. Androidundefined Offline
      Mr. Androidundefined Offline
      Mr. Android
      Plutonium Admin
      wrote on last edited by Mr. Android
      #52

      Everyone - please also update the game by running plutonium.exe (don't have WARP running if you installed it)

      LOTS of changes so if it's code related (not likely tbh) this may fix it. It's definitely worth a shot as nothing to lose, please let us know 🙂

      Story Consumeundefined 1 Reply Last reply
      0
      • Mr. Androidundefined Mr. Android

        Nyneee Would you (and anybody else who has tried a VPN successfully and unsuccessfully) be able to download Cloudflare WARP and install it, run it and connect and then see if the connection is able to be made when opening BO2?

        WARP is essentially a VPN through CloudFlare and hopefully whatever is stopping the connection through CloudFlare is fixed when it's going via CloudFlare.

        Download Link: https://install.appcenter.ms/orgs/cloudflare/apps/1.1.1.1-windows-1/distribution_groups/release

        Servers in theory shouldn't see WARP as a VPN so if this works please try playing on a server and see if you get kicked for using a VPN.

        If this works, we can look to tell WARP to only route your internet traffic through WARP if it's related to Plutonium - I just haven't looked up how to do that yet. (So the privacy focussed people don't have to send all their internet traffic through CF if they don't want to)

        Nyneeeundefined Offline
        Nyneeeundefined Offline
        Nyneee
        wrote on last edited by
        #53

        @Mr-Android Cloudfare WARP lets me into Plutonium without a styx socket error, but non VPN allowed servers still give me the boot.

        Also, the discord announcement said the release for the update is the 27th, was there a smaller update that got pushed out? My plutonium client didn't fetch it if there was

        Mr. Androidundefined 1 Reply Last reply
        0
        • Mr. Androidundefined Mr. Android

          Nyneee Thanks for the detailed breakdown. My leading guess right now is that it's related to people's Internet Service Provider. Either it's a router setting (which i hope for as then we can solve it / offer guidance) but there's a chance it's a problem between the ISP's and the Cloudflare, in which case I can try to call the ISP and log a support request but that will be it.

          Seems MOST people are in Cali, with some in Australia and some in the middle east.

          For people reading please answer the following if you are comfortable with it:

          Your location (country / state):
          Your ISP:
          The model of your router: (It may be that one router model is shared among everyone's ISP).
          Does using a VPN solve the issue for you?:

          To the people that reached out via email - I've either added you on discord or emailed you back to explain why I couldn't add you.

          TEKSTORMundefined Offline
          TEKSTORMundefined Offline
          TEKSTORM
          wrote on last edited by TEKSTORM
          #54

          @Mr-Android

          Location: USA/California
          ISP: Xfinity/Comcast
          Model of Router: XB8 by Xfinity

          Using a VPN does solve it, however i have extremely high ping of 150-350

          1 Reply Last reply
          0
          • Mr. Androidundefined Mr. Android

            Nyneee Thanks for the detailed breakdown. My leading guess right now is that it's related to people's Internet Service Provider. Either it's a router setting (which i hope for as then we can solve it / offer guidance) but there's a chance it's a problem between the ISP's and the Cloudflare, in which case I can try to call the ISP and log a support request but that will be it.

            Seems MOST people are in Cali, with some in Australia and some in the middle east.

            For people reading please answer the following if you are comfortable with it:

            Your location (country / state):
            Your ISP:
            The model of your router: (It may be that one router model is shared among everyone's ISP).
            Does using a VPN solve the issue for you?:

            To the people that reached out via email - I've either added you on discord or emailed you back to explain why I couldn't add you.

            0n0undefined Offline
            0n0undefined Offline
            0n0
            wrote on last edited by
            #55

            @Mr-Android Hey! I am in California and having the same issue. Here is that information:

            My Location: California, USA
            My ISP: Comcast
            My Router Model: Rather not answer.

            My Discord is @mmson if you could help me there quicker! Thanks

            Nyneeeundefined 1 Reply Last reply
            0
            • Mr. Androidundefined Mr. Android

              Nyneee Thanks for the detailed breakdown. My leading guess right now is that it's related to people's Internet Service Provider. Either it's a router setting (which i hope for as then we can solve it / offer guidance) but there's a chance it's a problem between the ISP's and the Cloudflare, in which case I can try to call the ISP and log a support request but that will be it.

              Seems MOST people are in Cali, with some in Australia and some in the middle east.

              For people reading please answer the following if you are comfortable with it:

              Your location (country / state):
              Your ISP:
              The model of your router: (It may be that one router model is shared among everyone's ISP).
              Does using a VPN solve the issue for you?:

              To the people that reached out via email - I've either added you on discord or emailed you back to explain why I couldn't add you.

              GioSalaz201undefined Offline
              GioSalaz201undefined Offline
              GioSalaz201
              wrote on last edited by
              #56

              @Mr-Android
              Location: California
              ISP: Xfinity
              Model: xFi Advanced Gateway (XB7)
              I haven't tried a vpn

              1 Reply Last reply
              0
              • Mr. Androidundefined Mr. Android

                Nyneee Would you (and anybody else who has tried a VPN successfully and unsuccessfully) be able to download Cloudflare WARP and install it, run it and connect and then see if the connection is able to be made when opening BO2?

                WARP is essentially a VPN through CloudFlare and hopefully whatever is stopping the connection through CloudFlare is fixed when it's going via CloudFlare.

                Download Link: https://install.appcenter.ms/orgs/cloudflare/apps/1.1.1.1-windows-1/distribution_groups/release

                Servers in theory shouldn't see WARP as a VPN so if this works please try playing on a server and see if you get kicked for using a VPN.

                If this works, we can look to tell WARP to only route your internet traffic through WARP if it's related to Plutonium - I just haven't looked up how to do that yet. (So the privacy focussed people don't have to send all their internet traffic through CF if they don't want to)

                OutDaZipundefined Offline
                OutDaZipundefined Offline
                OutDaZip
                wrote on last edited by
                #57

                @Mr-Android Cloudflare lets me in proton wouldn’t let me in. But when i try to join servers i get kicked for having a vpn

                1 Reply Last reply
                0
                • 0n0undefined 0n0

                  @Mr-Android Hey! I am in California and having the same issue. Here is that information:

                  My Location: California, USA
                  My ISP: Comcast
                  My Router Model: Rather not answer.

                  My Discord is @mmson if you could help me there quicker! Thanks

                  Nyneeeundefined Offline
                  Nyneeeundefined Offline
                  Nyneee
                  wrote on last edited by
                  #58

                  0n0 out of curiosity, why not share the router model..?

                  Mr. Androidundefined 1 Reply Last reply
                  0
                  • Nyneeeundefined Nyneee

                    @Mr-Android Cloudfare WARP lets me into Plutonium without a styx socket error, but non VPN allowed servers still give me the boot.

                    Also, the discord announcement said the release for the update is the 27th, was there a smaller update that got pushed out? My plutonium client didn't fetch it if there was

                    Mr. Androidundefined Offline
                    Mr. Androidundefined Offline
                    Mr. Android
                    Plutonium Admin
                    wrote on last edited by
                    #59

                    Nyneee Ah I may have been late on noticing the update lol

                    Thanks again for the info (and everyone else) - i'll try to see if there's a way we can make sure the server is given our real IP and not the WARP IP and that should fix the issue hopefully.

                    1 Reply Last reply
                    0
                    • Nyneeeundefined Nyneee

                      0n0 out of curiosity, why not share the router model..?

                      Mr. Androidundefined Offline
                      Mr. Androidundefined Offline
                      Mr. Android
                      Plutonium Admin
                      wrote on last edited by
                      #60

                      Nyneee I can understand not sharing that here (kinda - especially with a 3 letter username) but they also emailed us and didn't share it there either... that would be helpful to us, please send us it 0n0 ❤

                      1 Reply Last reply
                      0
                      • Mr. Androidundefined Offline
                        Mr. Androidundefined Offline
                        Mr. Android
                        Plutonium Admin
                        wrote on last edited by Mr. Android
                        #61

                        ALL - We are seeing multiple reports of WARP turned on stopping the connection lost error message BUT some servers will kick you for VPN usage. We are looking to see how we can make the game servers see your actual IP so that the connection stays but they see your real IP and don't kick. (And server owns can still enforce IP bans)

                        Please POST BELOW if WARP stopped the error but kicked you for VPN usage or not!

                        WARP Download: https://install.appcenter.ms/orgs/cloudflare/apps/1.1.1.1-windows-1/distribution_groups/release

                        What is WARP? https://www.google.com/search?q=what+is+cloudflare+warp

                        sauce walkaaundefined 1 Reply Last reply
                        0
                        • Mr. Androidundefined Offline
                          Mr. Androidundefined Offline
                          Mr. Android
                          Plutonium Admin
                          wrote on last edited by
                          #62
                          This post is deleted!
                          1 Reply Last reply
                          0
                          • Mr. Androidundefined Mr. Android

                            ALL - We are seeing multiple reports of WARP turned on stopping the connection lost error message BUT some servers will kick you for VPN usage. We are looking to see how we can make the game servers see your actual IP so that the connection stays but they see your real IP and don't kick. (And server owns can still enforce IP bans)

                            Please POST BELOW if WARP stopped the error but kicked you for VPN usage or not!

                            WARP Download: https://install.appcenter.ms/orgs/cloudflare/apps/1.1.1.1-windows-1/distribution_groups/release

                            What is WARP? https://www.google.com/search?q=what+is+cloudflare+warp

                            sauce walkaaundefined Offline
                            sauce walkaaundefined Offline
                            sauce walkaa
                            wrote on last edited by
                            #63

                            @Mr-Android I tried WARP it got me past the error but was kicked from several servers for using a VPN.

                            1 Reply Last reply
                            0
                            • FlizTTVundefined Offline
                              FlizTTVundefined Offline
                              FlizTTV
                              wrote on last edited by
                              #64

                              I was able to play in LAN mode but it resets stats

                              1 Reply Last reply
                              0
                              • FlizTTVundefined Offline
                                FlizTTVundefined Offline
                                FlizTTV
                                wrote on last edited by
                                #65

                                Cali
                                Verizon

                                1 Reply Last reply
                                0
                                • Mr. Androidundefined Mr. Android

                                  Everyone - please also update the game by running plutonium.exe (don't have WARP running if you installed it)

                                  LOTS of changes so if it's code related (not likely tbh) this may fix it. It's definitely worth a shot as nothing to lose, please let us know 🙂

                                  Story Consumeundefined Offline
                                  Story Consumeundefined Offline
                                  Story Consume
                                  wrote on last edited by
                                  #66

                                  @Mr-Android hello there my friend @Dankzy is having this issue and wants to play what should he do

                                  1 Reply Last reply
                                  0
                                  • Story Dankzyundefined Offline
                                    Story Dankzyundefined Offline
                                    Story Dankzy
                                    wrote on last edited by Story Dankzy
                                    #67
                                    This post is deleted!
                                    1 Reply Last reply
                                    0
                                    • goobiegooberundefined Offline
                                      goobiegooberundefined Offline
                                      goobiegoober
                                      wrote on last edited by
                                      #68

                                      any fix? still doing "connection with styx stocket loss"

                                      1 Reply Last reply
                                      0
                                      • p_____undefined Offline
                                        p_____undefined Offline
                                        p_____
                                        wrote on last edited by
                                        #69

                                        Cali
                                        xfinity
                                        help man

                                        1 Reply Last reply
                                        0
                                        • Nyneeeundefined Offline
                                          Nyneeeundefined Offline
                                          Nyneee
                                          wrote on last edited by
                                          #70

                                          I don't wanna speak too soon but the issue appears to be fixed as of the latest update.
                                          I tried about an hour after the update came out and was still receiving the error, but 9 hours later, I'm in with no VPN.

                                          1 Reply Last reply
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