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Launcher won't install?

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  • Giblettiundefined Offline
    Giblettiundefined Offline
    Gibletti
    wrote on last edited by
    #1

    i'm trying to install plutonium fresh on my system, but it gets stuck fetching the update info.
    so far i've had 2 crash ID's: be38f295f40f4b7694076c422ee64450 and 70d44c495329458e83d6551e1c9cb2b0
    i've tried redownloading the installer, messing with my DNS settings and added an exclusion in windows defender. i don't use a vpn or any other antivirus software, so idk what's causing this issue. any help would be appreciated.

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    • Ray_zeeeundefined Offline
      Ray_zeeeundefined Offline
      Ray_zeee
      wrote on last edited by
      #2

      yeah same things been happening to me and ive tried everything still no change it get stuck and then crashes

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      • DirkRockfaceundefined Offline
        DirkRockfaceundefined Offline
        DirkRockface Contributor
        wrote on last edited by
        #3

        need more info on your error to be sure (crash ids don't really help) but if your issue is the same as the other folks posting about it in the forum, you can try a few other steps besides what you've done:

        https://forum.plutonium.pw/post/153133

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        • Ray_zeeeundefined Offline
          Ray_zeeeundefined Offline
          Ray_zeee
          wrote on last edited by
          #4

          c4a47938-f2d5-4b8b-96a2-af3940de4632-image.png

          this is what pops up each time

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          • DirkRockfaceundefined Offline
            DirkRockfaceundefined Offline
            DirkRockface Contributor
            wrote on last edited by
            #5

            that's the one! 👍

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            • Ray_zeeeundefined Offline
              Ray_zeeeundefined Offline
              Ray_zeee
              wrote on last edited by
              #6

              what can you do about it to fix this issue?

              DirkRockfaceundefined 1 Reply Last reply
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              • DirkRockfaceundefined Offline
                DirkRockfaceundefined Offline
                DirkRockface Contributor
                replied to Ray_zeee on last edited by DirkRockface
                #7

                Ray_zeee

                bro i told you in the previous post!

                you can try a few other steps besides what you've done:
                
                https://forum.plutonium.pw/post/153133
                
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