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plutonium isn't opening

Scheduled Pinned Locked Moved Launcher Support
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  • Xerxesundefined Offline
    Xerxesundefined Offline
    Xerxes
    Plutonium Staff
    wrote on last edited by
    #5

    Its most likely your internet connection.

    1 Reply Last reply
    0
    • megakarlachundefined Offline
      megakarlachundefined Offline
      megakarlach
      wrote on last edited by megakarlach
      #6

      I also got the same issue aswell (happens on all of my PCs, all of them runs Win10 LTSC 2021), plus I even noticing that one of other programs (NVCleanstall, used to install NVIDIA drivers without bloatware, also fails to connect with HTTP timed out on all of my PCs), i'm gonna try to change DNS or something and see if its caused by Cloudflare DNS or not.

      Edit: Changing DNS didn't have this issues, but I ran Plutonium on Windows 7 VM (also using Cloudflare DNS) and it managed to connect just fine.

      Edit 2: Now the same thing happens to my Win7 VM aswell too for some reasons after launching it second time after it managed to work.

      1 Reply Last reply
      1
      • menembeckundefined Offline
        menembeckundefined Offline
        menembeck
        wrote on last edited by
        #7

        This happened to me but only after I had my router crashed remotely while playing BO2 without Plutonium (I forgot to launch it). Plutonium hasn't worked since despite multiple clean installs.

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        0
        • Randote1811undefined Offline
          Randote1811undefined Offline
          Randote1811
          wrote on last edited by
          #8

          They found the error, because I'm also trying to solve it but nothing

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          0
          • PGarglerundefined Offline
            PGarglerundefined Offline
            PGargler
            wrote on last edited by
            #9

            I had the same error a few days ago, coming and going. Everything works after switching my network from 5GHz to 2.4GHz. The download speeds between my 2.4GHz and 5GHz networks differ by a factor of nearly 10 while the upload speeds remain the same. I definitely need to contact my service provider as things have been fishy lately with networks dropping on occasion and bad TV signals.

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            • PGarglerundefined Offline
              PGarglerundefined Offline
              PGargler
              wrote on last edited by
              #10

              It even works once I switch back to the 5GHz network I was originally using, so either the updater fixed itself, or it simply needed a little "kick" that seemed to come from switching to another network.

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              0
              • mason2025undefined Offline
                mason2025undefined Offline
                mason2025
                wrote on last edited by
                #11

                Im having the same issue, yesterday and this morning it was working fine but from one moment whenever I launch the launcher and it reaches the "Fetching update info..." it stays there until the conection is timed-out and launches the error:
                Crash ID: 2df27d65f0434d7e9a2cd26529b8be06
                System.Threading.Tasks.TaskCanceledException: A task was canceled.
                at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
                at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
                at Plutonium.Updater.Core.HTTP.<GetJsonAsync>d__3`1.MoveNext()
                --- End of stack trace from previous location where exception was thrown ---
                at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
                at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
                at Plutonium.Updater.Core.Updater.<Run>d__24.MoveNext()
                --- End of stack trace from previous location where exception was thrown ---
                at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
                at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
                at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
                at Plutonium.Updater.App.Windows.UpdateWindow.<UpdateWindow_Loaded>d__6.MoveNext()

                I deactivated the firewall and eveything in order to discard if that was the thing blocking the request, but I haven't been able to make it work. If someone knows what else to try I will appreciate it.

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                • alexqm2915undefined Offline
                  alexqm2915undefined Offline
                  alexqm2915
                  wrote on last edited by
                  #12

                  I'm having the same issue, and tried the same thing, didn't work

                  1 Reply Last reply
                  0
                  • AlJacksonundefined Offline
                    AlJacksonundefined Offline
                    AlJackson
                    wrote on last edited by
                    #13

                    Same issue, still not resolved for me. It used to work fine, did not change anything on my broadband, stopped working at some point. It works fine when providing internet hotspot from my phone data provider, but not from normal broadband. Tried firewall on router settings off and anti-virus on pc off, tried to run with administrator, no success.

                    1 Reply Last reply
                    0
                    • Neptune_23undefined Offline
                      Neptune_23undefined Offline
                      Neptune_23
                      wrote on last edited by
                      #14

                      i just cant sync my steam games to it for some reason

                      1 Reply Last reply
                      0
                      • JulenIzaaundefined Offline
                        JulenIzaaundefined Offline
                        JulenIzaa
                        wrote on last edited by
                        #15

                        Mine isn't working neither, I get the same error you guys got and 4 hours ago I was playing normally. Don't really know how to find a solution.

                        Resxtundefined 1 Reply Last reply
                        0
                        • ElDelMohicanoundefined Offline
                          ElDelMohicanoundefined Offline
                          ElDelMohicano
                          wrote on last edited by
                          #16

                          Same problem, uninstall and cant install again, crazy, i was playing last night

                          1 Reply Last reply
                          0
                          • JulenIzaaundefined JulenIzaa

                            Mine isn't working neither, I get the same error you guys got and 4 hours ago I was playing normally. Don't really know how to find a solution.

                            Resxtundefined Offline
                            Resxtundefined Offline
                            Resxt
                            Plutonium Staff
                            wrote on last edited by
                            #17

                            JulenIzaa ElDelMohicano
                            Use Cloudflare Warp

                            1 Reply Last reply
                            1
                            • The-Crusader-UwUundefined Offline
                              The-Crusader-UwUundefined Offline
                              The-Crusader-UwU
                              wrote on last edited by
                              #18

                              i was able to fix this by unplugging my ethernet, it worked instantly after, granted I still reinstalled.

                              1 Reply Last reply
                              0
                              • Pokeeeundefined Pokeee

                                It was working fine a few days ago, I tried opening it today and I get this crash message after it sits for a while trying to load:

                                Crash ID: c8a6883aa5c04b6c870091fda97bd441
                                System.Threading.Tasks.TaskCanceledException: A task was canceled.
                                at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
                                at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
                                at Plutonium.Updater.Core.HTTP.<GetJsonAsync>d__3`1.MoveNext()
                                --- End of stack trace from previous location where exception was thrown ---
                                at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
                                at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
                                at Plutonium.Updater.Core.Updater.<Run>d__24.MoveNext()
                                --- End of stack trace from previous location where exception was thrown ---
                                at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
                                at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
                                at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
                                at Plutonium.Updater.App.Windows.UpdateWindow.<UpdateWindow_Loaded>d__6.MoveNext()

                                seif_yastaundefined Offline
                                seif_yastaundefined Offline
                                seif_yasta
                                wrote last edited by
                                #19

                                Pokeee i have the same error what should i do
                                yesterday i had the same error but i tried a lot and it opened now it dosent open with anything

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                                0
                                • vlxeyzISbetterundefined Offline
                                  vlxeyzISbetterundefined Offline
                                  vlxeyzISbetter
                                  wrote last edited by
                                  #20

                                  i have the same issue any fixes?

                                  1 Reply Last reply
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