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plutonium isn't opening

Scheduled Pinned Locked Moved Launcher Support
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  • PGarglerundefined Offline
    PGarglerundefined Offline
    PGargler
    wrote on last edited by
    #10

    It even works once I switch back to the 5GHz network I was originally using, so either the updater fixed itself, or it simply needed a little "kick" that seemed to come from switching to another network.

    1 Reply Last reply
    0
    • mason2025undefined Offline
      mason2025undefined Offline
      mason2025
      wrote on last edited by
      #11

      Im having the same issue, yesterday and this morning it was working fine but from one moment whenever I launch the launcher and it reaches the "Fetching update info..." it stays there until the conection is timed-out and launches the error:
      Crash ID: 2df27d65f0434d7e9a2cd26529b8be06
      System.Threading.Tasks.TaskCanceledException: A task was canceled.
      at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
      at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
      at Plutonium.Updater.Core.HTTP.<GetJsonAsync>d__3`1.MoveNext()
      --- End of stack trace from previous location where exception was thrown ---
      at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
      at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
      at Plutonium.Updater.Core.Updater.<Run>d__24.MoveNext()
      --- End of stack trace from previous location where exception was thrown ---
      at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
      at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
      at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
      at Plutonium.Updater.App.Windows.UpdateWindow.<UpdateWindow_Loaded>d__6.MoveNext()

      I deactivated the firewall and eveything in order to discard if that was the thing blocking the request, but I haven't been able to make it work. If someone knows what else to try I will appreciate it.

      1 Reply Last reply
      0
      • alexqm2915undefined Offline
        alexqm2915undefined Offline
        alexqm2915
        wrote on last edited by
        #12

        I'm having the same issue, and tried the same thing, didn't work

        1 Reply Last reply
        0
        • AlJacksonundefined Offline
          AlJacksonundefined Offline
          AlJackson
          wrote on last edited by
          #13

          Same issue, still not resolved for me. It used to work fine, did not change anything on my broadband, stopped working at some point. It works fine when providing internet hotspot from my phone data provider, but not from normal broadband. Tried firewall on router settings off and anti-virus on pc off, tried to run with administrator, no success.

          1 Reply Last reply
          0
          • Neptune_23undefined Offline
            Neptune_23undefined Offline
            Neptune_23
            wrote on last edited by
            #14

            i just cant sync my steam games to it for some reason

            1 Reply Last reply
            0
            • JulenIzaaundefined Offline
              JulenIzaaundefined Offline
              JulenIzaa
              wrote on last edited by
              #15

              Mine isn't working neither, I get the same error you guys got and 4 hours ago I was playing normally. Don't really know how to find a solution.

              Resxtundefined 1 Reply Last reply
              0
              • BlackStratundefined Offline
                BlackStratundefined Offline
                BlackStrat
                wrote on last edited by
                #16

                Same problem, uninstall and cant install again, crazy, i was playing last night

                1 Reply Last reply
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                • JulenIzaaundefined JulenIzaa

                  Mine isn't working neither, I get the same error you guys got and 4 hours ago I was playing normally. Don't really know how to find a solution.

                  Resxtundefined Offline
                  Resxtundefined Offline
                  Resxt
                  Plutonium Staff
                  wrote on last edited by
                  #17

                  JulenIzaa @ElDelMohicano
                  Use Cloudflare Warp

                  1 Reply Last reply
                  1
                  • The-Crusader-UwUundefined Offline
                    The-Crusader-UwUundefined Offline
                    The-Crusader-UwU
                    wrote on last edited by
                    #18

                    i was able to fix this by unplugging my ethernet, it worked instantly after, granted I still reinstalled.

                    1 Reply Last reply
                    0
                    • Pokeeeundefined Pokeee

                      It was working fine a few days ago, I tried opening it today and I get this crash message after it sits for a while trying to load:

                      Crash ID: c8a6883aa5c04b6c870091fda97bd441
                      System.Threading.Tasks.TaskCanceledException: A task was canceled.
                      at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
                      at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
                      at Plutonium.Updater.Core.HTTP.<GetJsonAsync>d__3`1.MoveNext()
                      --- End of stack trace from previous location where exception was thrown ---
                      at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
                      at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
                      at Plutonium.Updater.Core.Updater.<Run>d__24.MoveNext()
                      --- End of stack trace from previous location where exception was thrown ---
                      at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
                      at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
                      at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
                      at Plutonium.Updater.App.Windows.UpdateWindow.<UpdateWindow_Loaded>d__6.MoveNext()

                      seif_yastaundefined Offline
                      seif_yastaundefined Offline
                      seif_yasta
                      wrote on last edited by
                      #19

                      Pokeee i have the same error what should i do
                      yesterday i had the same error but i tried a lot and it opened now it dosent open with anything

                      1 Reply Last reply
                      0
                      • vlxeyzISbetterundefined Offline
                        vlxeyzISbetterundefined Offline
                        vlxeyzISbetter
                        wrote on last edited by
                        #20

                        i have the same issue any fixes?

                        Gamertavo16undefined 1 Reply Last reply
                        0
                        • vlxeyzISbetterundefined vlxeyzISbetter

                          i have the same issue any fixes?

                          Gamertavo16undefined Offline
                          Gamertavo16undefined Offline
                          Gamertavo16
                          wrote on last edited by
                          #21

                          vlxeyzISbetter utilice CloudfIre WRAP

                          1 Reply Last reply
                          0
                          • gazemberundefined Offline
                            gazemberundefined Offline
                            gazember
                            wrote on last edited by
                            #22

                            Same issue, my internet and router are completely fine

                            Ping statistics for 64:ff9b::4e1f:1a73:
                            Packets: Sent = 326283, Received = 325306, Lost = 977 (0% loss),
                            Approximate round trip times in milli-seconds:
                            Minimum = 28ms, Maximum = 480ms, Average = 36ms

                            Crash ID: e3f8e7429ba14c0ea9865265967943c1
                            System.Threading.Tasks.TaskCanceledException: A task was canceled.
                            at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
                            at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
                            at Plutonium.Updater.Core.HTTP.<GetJsonAsync>d__3`1.MoveNext()
                            --- End of stack trace from previous location where exception was thrown ---
                            at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
                            at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
                            at Plutonium.Updater.Core.Updater.<Run>d__24.MoveNext()
                            --- End of stack trace from previous location where exception was thrown ---
                            at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
                            at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
                            at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
                            at Plutonium.Updater.App.Windows.UpdateWindow.<UpdateWindow_Loaded>d__6.MoveNext()

                            1 Reply Last reply
                            0
                            • gazemberundefined Offline
                              gazemberundefined Offline
                              gazember
                              wrote on last edited by
                              #23

                              if you start directly

                              C:\Users%username%\AppData\Local\Plutonium\bin\plutonium-launcher-win32.exe

                              it just runs

                              1 Reply Last reply
                              0

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