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Plutonium BO2 zombies keeps crashing

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  • Resxtundefined Resxt

    EYYSEE the game files have nothing to do with your issue.
    If you're not even sure which antivirus you have it's hard to continue.
    If you have Norton installed it's almost sure this is what's causing the game to crash.
    Norton is a pretty bad antivirus and will ignore any exclusion you set and crash things with no warning so I would recommend uninstalling everything related to it. Also you need to be sure of what security software you have. If you really don't know go in Windows settings > apps and screenshot all the apps you have

    Also I said "screenshot both the scripts folder and scripts\zm" and you didn't so I will assume there is no scripts in the scripts folder itself

    Finally you could try unplugging devices you have plugged in on your PC (controllers, second monitor, VR headset etc.)
    Also if you have anything related to Avermedia installed it can cause issues so try uninstalling them

    EYYSEEundefined Offline
    EYYSEEundefined Offline
    EYYSEE
    wrote on last edited by EYYSEE
    #12

    Resxt Sorry I misread your message about the scripts screenshot. Here is the second one:5cdf7bc2-5c10-433d-8feb-5a8271f8e164-image.png

    As for my apps, here they are:

    f7c31ad7-4b0b-4156-8752-7264c79d3cbe-image.png
    3b7e0588-7014-47a8-a9fb-0e824d98364f-image.png
    6ca2d0d3-c561-4d51-b655-bd90ebe6bf14-image.png
    83955b21-bf8e-471f-b7eb-a349b4f75edb-image.png
    97b2321f-29b0-49d6-83d9-cb88ebc57b8c-image.png
    73a0b745-cde9-47c5-95ec-e02fe901830f-image.png
    7b1fcf7d-9eb3-4d1a-821e-9a7f43c44de0-image.png
    ffba9c15-45fb-44f8-93af-053e89d906a5-image.png
    cf0614c9-fb3e-4adf-8cad-e08b4b4e661d-image.png

    Sorry about all the hassle with this antivirus nonsense. I bought my PC pre-built so it's quite difficult to tell what I have installed and all that. This is also my first PC so I'm not too tech savvy with it.

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    • Resxtundefined Resxt

      EYYSEE the game files have nothing to do with your issue.
      If you're not even sure which antivirus you have it's hard to continue.
      If you have Norton installed it's almost sure this is what's causing the game to crash.
      Norton is a pretty bad antivirus and will ignore any exclusion you set and crash things with no warning so I would recommend uninstalling everything related to it. Also you need to be sure of what security software you have. If you really don't know go in Windows settings > apps and screenshot all the apps you have

      Also I said "screenshot both the scripts folder and scripts\zm" and you didn't so I will assume there is no scripts in the scripts folder itself

      Finally you could try unplugging devices you have plugged in on your PC (controllers, second monitor, VR headset etc.)
      Also if you have anything related to Avermedia installed it can cause issues so try uninstalling them

      EYYSEEundefined Offline
      EYYSEEundefined Offline
      EYYSEE
      wrote on last edited by
      #13

      Resxt Update: I went and deleted everything on my PC norton related and the crashes still occur.

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      • EYYSEEundefined Offline
        EYYSEEundefined Offline
        EYYSEE
        wrote on last edited by
        #14
        This post is deleted!
        1 Reply Last reply
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        • Resxtundefined Resxt

          EYYSEE the game files have nothing to do with your issue.
          If you're not even sure which antivirus you have it's hard to continue.
          If you have Norton installed it's almost sure this is what's causing the game to crash.
          Norton is a pretty bad antivirus and will ignore any exclusion you set and crash things with no warning so I would recommend uninstalling everything related to it. Also you need to be sure of what security software you have. If you really don't know go in Windows settings > apps and screenshot all the apps you have

          Also I said "screenshot both the scripts folder and scripts\zm" and you didn't so I will assume there is no scripts in the scripts folder itself

          Finally you could try unplugging devices you have plugged in on your PC (controllers, second monitor, VR headset etc.)
          Also if you have anything related to Avermedia installed it can cause issues so try uninstalling them

          EYYSEEundefined Offline
          EYYSEEundefined Offline
          EYYSEE
          wrote on last edited by
          #15

          Resxt How do I bump to get this topic relevant again? Is me replying to you helping?

          Faeoticundefined 1 Reply Last reply
          0
          • hindercanrunundefined Offline
            hindercanrunundefined Offline
            hindercanrun
            wrote on last edited by
            #16

            you just have to wait
            you won’t always get a response

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            • EYYSEEundefined EYYSEE

              Resxt How do I bump to get this topic relevant again? Is me replying to you helping?

              Faeoticundefined Offline
              Faeoticundefined Offline
              Faeotic
              Contributor
              wrote on last edited by
              #17

              EYYSEE Please check %localappdata%/crashdumps for a plutnoium relate log
              also check %localappdata%/plutonium/storage/crashdumps

              if there's any files related to pluto please send them here

              EYYSEEundefined 1 Reply Last reply
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              • Faeoticundefined Faeotic

                EYYSEE Please check %localappdata%/crashdumps for a plutnoium relate log
                also check %localappdata%/plutonium/storage/crashdumps

                if there's any files related to pluto please send them here

                EYYSEEundefined Offline
                EYYSEEundefined Offline
                EYYSEE
                wrote on last edited by
                #18

                Faeotic I found nothing plutonium related in %localappdata%/crashdumps. As for %localappdata%/plutonium/storage/crashdumps, the folder doesn't exist for me 54451aea-3719-46a1-b7f0-2d551086cf30-image.png

                1 Reply Last reply
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                • Faeoticundefined Offline
                  Faeoticundefined Offline
                  Faeotic
                  Contributor
                  wrote on last edited by
                  #19

                  I noticed that you were running an OEM copy of windows. Could you try installing a fresh copy so you can avoid all of the BS software bundled with prebuilts?

                  https://www.itpro.com/operating-systems/microsoft-windows/358036/how-to-reinstall-windows-10-without-losing-data

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                  • vyniciinundefined Offline
                    vyniciinundefined Offline
                    vyniciin
                    wrote on last edited by vyniciin
                    #20

                    Exception Code: 0xC0000005
                    Exception Address: 0x004E2897

                    ChatGPT say:

                    Crash ID: 52277cc782c546ad82eaff44d826c5d3

                    System.IO.IOException: The process cannot access the file 'C:\Users\Vini6\AppData\Local\Plutonium\info.json' because it is being used by another process.

                    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
                    at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
                    at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
                    at System.IO.StreamWriter.CreateFile(String path, Boolean append, Boolean checkHost)
                    at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize, Boolean checkHost)
                    at System.IO.File.InternalWriteAllText(String path, String contents, Encoding encoding, Boolean checkHost)
                    at Plutonium.Updater.Core.Updater.<Run>d__24.MoveNext()
                    --- End of stack trace from the previous location where the exception was thrown ---
                    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
                    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
                    at Plutonium.Updater.App.Windows.UpdateWindow.<UpdateWindow_Loaded>d__6.MoveNext()

                    This error message indicates that the process was unable to access the 'info.json' file because it is currently being used by another process. This can happen if another program or instance of Plutonium is using the file simultaneously. To resolve this, try closing other programs that might be using this file or restart the computer to free up access to the file.

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                    • therealbluecupundefined Offline
                      therealbluecupundefined Offline
                      therealbluecup
                      wrote on last edited by
                      #21

                      after 2 years you decide gpt will fix this? are you stupid?

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