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Plutonium BO2 zombies keeps crashing

Scheduled Pinned Locked Moved BO2 Client Support
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  • EYYSEEundefined Offline
    EYYSEEundefined Offline
    EYYSEE
    wrote on last edited by
    #14
    This post is deleted!
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    • Resxtundefined Resxt

      EYYSEE the game files have nothing to do with your issue.
      If you're not even sure which antivirus you have it's hard to continue.
      If you have Norton installed it's almost sure this is what's causing the game to crash.
      Norton is a pretty bad antivirus and will ignore any exclusion you set and crash things with no warning so I would recommend uninstalling everything related to it. Also you need to be sure of what security software you have. If you really don't know go in Windows settings > apps and screenshot all the apps you have

      Also I said "screenshot both the scripts folder and scripts\zm" and you didn't so I will assume there is no scripts in the scripts folder itself

      Finally you could try unplugging devices you have plugged in on your PC (controllers, second monitor, VR headset etc.)
      Also if you have anything related to Avermedia installed it can cause issues so try uninstalling them

      EYYSEEundefined Offline
      EYYSEEundefined Offline
      EYYSEE
      wrote on last edited by
      #15

      Resxt How do I bump to get this topic relevant again? Is me replying to you helping?

      Faeoticundefined 1 Reply Last reply
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      • hindercanrunundefined Offline
        hindercanrunundefined Offline
        hindercanrun
        Contributor
        wrote on last edited by
        #16

        you just have to wait
        you won’t always get a response

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        • EYYSEEundefined EYYSEE

          Resxt How do I bump to get this topic relevant again? Is me replying to you helping?

          Faeoticundefined Offline
          Faeoticundefined Offline
          Faeotic
          Contributor
          wrote on last edited by
          #17

          EYYSEE Please check %localappdata%/crashdumps for a plutnoium relate log
          also check %localappdata%/plutonium/storage/crashdumps

          if there's any files related to pluto please send them here

          EYYSEEundefined 1 Reply Last reply
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          • Faeoticundefined Faeotic

            EYYSEE Please check %localappdata%/crashdumps for a plutnoium relate log
            also check %localappdata%/plutonium/storage/crashdumps

            if there's any files related to pluto please send them here

            EYYSEEundefined Offline
            EYYSEEundefined Offline
            EYYSEE
            wrote on last edited by
            #18

            Faeotic I found nothing plutonium related in %localappdata%/crashdumps. As for %localappdata%/plutonium/storage/crashdumps, the folder doesn't exist for me 54451aea-3719-46a1-b7f0-2d551086cf30-image.png

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            • Faeoticundefined Offline
              Faeoticundefined Offline
              Faeotic
              Contributor
              wrote on last edited by
              #19

              I noticed that you were running an OEM copy of windows. Could you try installing a fresh copy so you can avoid all of the BS software bundled with prebuilts?

              https://www.itpro.com/operating-systems/microsoft-windows/358036/how-to-reinstall-windows-10-without-losing-data

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              • vyniciinundefined Offline
                vyniciinundefined Offline
                vyniciin
                wrote on last edited by vyniciin
                #20

                Exception Code: 0xC0000005
                Exception Address: 0x004E2897

                ChatGPT say:

                Crash ID: 52277cc782c546ad82eaff44d826c5d3

                System.IO.IOException: The process cannot access the file 'C:\Users\Vini6\AppData\Local\Plutonium\info.json' because it is being used by another process.

                at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
                at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
                at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
                at System.IO.StreamWriter.CreateFile(String path, Boolean append, Boolean checkHost)
                at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize, Boolean checkHost)
                at System.IO.File.InternalWriteAllText(String path, String contents, Encoding encoding, Boolean checkHost)
                at Plutonium.Updater.Core.Updater.<Run>d__24.MoveNext()
                --- End of stack trace from the previous location where the exception was thrown ---
                at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
                at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
                at Plutonium.Updater.App.Windows.UpdateWindow.<UpdateWindow_Loaded>d__6.MoveNext()

                This error message indicates that the process was unable to access the 'info.json' file because it is currently being used by another process. This can happen if another program or instance of Plutonium is using the file simultaneously. To resolve this, try closing other programs that might be using this file or restart the computer to free up access to the file.

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                • therealbluecupundefined Offline
                  therealbluecupundefined Offline
                  therealbluecup
                  wrote on last edited by
                  #21

                  after 2 years you decide gpt will fix this? are you stupid?

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                  • Aliologyundefined Offline
                    Aliologyundefined Offline
                    Aliology
                    wrote on last edited by
                    #22

                    Did anyone find any fix for this?

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                    • gluca____undefined Offline
                      gluca____undefined Offline
                      gluca____
                      wrote last edited by gluca____
                      #23

                      im having the same issus, im try make something, and im say here
                      remember everyone, whos dont have security app(just windows defender, follow my instructions)
                      1- update everything(gpu, cpu, everything)
                      2- try play on windowed
                      3- reinstall the game(some times this make sense)
                      4- check the console, and copy every log or something and post here, now im check more thing for help

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