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Plutonium BO2 zombies keeps crashing

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  • EYYSEEundefined Offline
    EYYSEEundefined Offline
    EYYSEE
    replied to Resxt on last edited by
    #9

    Resxt Right sorry about not bumping my post, I just don't exactly know how to do that lmao.

    As for the security tools, I'm not sure how to check all my security tools, but I know I have norton life lock uninstalled, although I still have the norton download manager (so I'm pretty sure it should have zero effect).

    My problem happens in private and public games.

    image_2022-10-01_021213110.png
    ^Here's my scripts folder

    I torrented the game using uTorrent so maybe I could try redownloading it with QBittorrent to see if that works.

    Resxtundefined 1 Reply Last reply
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    • EYYSEEundefined Offline
      EYYSEEundefined Offline
      EYYSEE
      replied to Resxt on last edited by EYYSEE
      #10

      Resxt I've repaired the files with QBittorrent and plutonium still crashes.

      1 Reply Last reply
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      • Resxtundefined Offline
        Resxtundefined Offline
        Resxt Plutonium Staff
        replied to EYYSEE on last edited by
        #11

        EYYSEE the game files have nothing to do with your issue.
        If you're not even sure which antivirus you have it's hard to continue.
        If you have Norton installed it's almost sure this is what's causing the game to crash.
        Norton is a pretty bad antivirus and will ignore any exclusion you set and crash things with no warning so I would recommend uninstalling everything related to it. Also you need to be sure of what security software you have. If you really don't know go in Windows settings > apps and screenshot all the apps you have

        Also I said "screenshot both the scripts folder and scripts\zm" and you didn't so I will assume there is no scripts in the scripts folder itself

        Finally you could try unplugging devices you have plugged in on your PC (controllers, second monitor, VR headset etc.)
        Also if you have anything related to Avermedia installed it can cause issues so try uninstalling them

        EYYSEEundefined 3 Replies Last reply
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        • EYYSEEundefined Offline
          EYYSEEundefined Offline
          EYYSEE
          replied to Resxt on last edited by EYYSEE
          #12

          Resxt Sorry I misread your message about the scripts screenshot. Here is the second one:5cdf7bc2-5c10-433d-8feb-5a8271f8e164-image.png

          As for my apps, here they are:

          f7c31ad7-4b0b-4156-8752-7264c79d3cbe-image.png
          3b7e0588-7014-47a8-a9fb-0e824d98364f-image.png
          6ca2d0d3-c561-4d51-b655-bd90ebe6bf14-image.png
          83955b21-bf8e-471f-b7eb-a349b4f75edb-image.png
          97b2321f-29b0-49d6-83d9-cb88ebc57b8c-image.png
          73a0b745-cde9-47c5-95ec-e02fe901830f-image.png
          7b1fcf7d-9eb3-4d1a-821e-9a7f43c44de0-image.png
          ffba9c15-45fb-44f8-93af-053e89d906a5-image.png
          cf0614c9-fb3e-4adf-8cad-e08b4b4e661d-image.png

          Sorry about all the hassle with this antivirus nonsense. I bought my PC pre-built so it's quite difficult to tell what I have installed and all that. This is also my first PC so I'm not too tech savvy with it.

          1 Reply Last reply
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          • EYYSEEundefined Offline
            EYYSEEundefined Offline
            EYYSEE
            replied to Resxt on last edited by
            #13

            Resxt Update: I went and deleted everything on my PC norton related and the crashes still occur.

            1 Reply Last reply
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            • EYYSEEundefined Offline
              EYYSEEundefined Offline
              EYYSEE
              wrote on last edited by
              #14
              This post is deleted!
              1 Reply Last reply
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              • EYYSEEundefined Offline
                EYYSEEundefined Offline
                EYYSEE
                replied to Resxt on last edited by
                #15

                Resxt How do I bump to get this topic relevant again? Is me replying to you helping?

                Faeoticundefined 1 Reply Last reply
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                • hindercanrunundefined Offline
                  hindercanrunundefined Offline
                  hindercanrun
                  wrote on last edited by
                  #16

                  you just have to wait
                  you won’t always get a response

                  1 Reply Last reply
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                  • Faeoticundefined Offline
                    Faeoticundefined Offline
                    Faeotic Contributor
                    replied to EYYSEE on last edited by
                    #17

                    EYYSEE Please check %localappdata%/crashdumps for a plutnoium relate log
                    also check %localappdata%/plutonium/storage/crashdumps

                    if there's any files related to pluto please send them here

                    EYYSEEundefined 1 Reply Last reply
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                    • EYYSEEundefined Offline
                      EYYSEEundefined Offline
                      EYYSEE
                      replied to Faeotic on last edited by
                      #18

                      Faeotic I found nothing plutonium related in %localappdata%/crashdumps. As for %localappdata%/plutonium/storage/crashdumps, the folder doesn't exist for me 54451aea-3719-46a1-b7f0-2d551086cf30-image.png

                      1 Reply Last reply
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                      • Faeoticundefined Offline
                        Faeoticundefined Offline
                        Faeotic Contributor
                        wrote on last edited by
                        #19

                        I noticed that you were running an OEM copy of windows. Could you try installing a fresh copy so you can avoid all of the BS software bundled with prebuilts?

                        https://www.itpro.com/operating-systems/microsoft-windows/358036/how-to-reinstall-windows-10-without-losing-data

                        1 Reply Last reply
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                        • vyniciinundefined Offline
                          vyniciinundefined Offline
                          vyniciin
                          wrote on last edited by vyniciin
                          #20

                          Exception Code: 0xC0000005
                          Exception Address: 0x004E2897

                          ChatGPT say:

                          Crash ID: 52277cc782c546ad82eaff44d826c5d3

                          System.IO.IOException: The process cannot access the file 'C:\Users\Vini6\AppData\Local\Plutonium\info.json' because it is being used by another process.

                          at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
                          at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
                          at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
                          at System.IO.StreamWriter.CreateFile(String path, Boolean append, Boolean checkHost)
                          at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize, Boolean checkHost)
                          at System.IO.File.InternalWriteAllText(String path, String contents, Encoding encoding, Boolean checkHost)
                          at Plutonium.Updater.Core.Updater.<Run>d__24.MoveNext()
                          --- End of stack trace from the previous location where the exception was thrown ---
                          at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
                          at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
                          at Plutonium.Updater.App.Windows.UpdateWindow.<UpdateWindow_Loaded>d__6.MoveNext()

                          This error message indicates that the process was unable to access the 'info.json' file because it is currently being used by another process. This can happen if another program or instance of Plutonium is using the file simultaneously. To resolve this, try closing other programs that might be using this file or restart the computer to free up access to the file.

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                          • therealbluecupundefined Offline
                            therealbluecupundefined Offline
                            therealbluecup
                            wrote last edited by
                            #21

                            after 2 years you decide gpt will fix this? are you stupid?

                            1 Reply Last reply
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