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Plutonium BO2 zombies keeps crashing

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  • Resxtundefined Resxt

    EYYSEE creating multiple topics isn't necessary you could just bump this one.

    Are you 100% sure you don't have any other security tool/antivirus other than Windows Defender even turned off?

    Does it happen in a private game or in a public server?

    Your scripts are in %localappdata%\Plutonium\storage\t6\scripts
    Screenshot both the scripts and the scripts\zm folders

    What you need to do in the meantime is repairing your game
    https://plutonium.pw/docs/repair/

    EYYSEEundefined Offline
    EYYSEEundefined Offline
    EYYSEE
    wrote on last edited by EYYSEE
    #10

    Resxt I've repaired the files with QBittorrent and plutonium still crashes.

    1 Reply Last reply
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    • EYYSEEundefined EYYSEE

      Resxt Right sorry about not bumping my post, I just don't exactly know how to do that lmao.

      As for the security tools, I'm not sure how to check all my security tools, but I know I have norton life lock uninstalled, although I still have the norton download manager (so I'm pretty sure it should have zero effect).

      My problem happens in private and public games.

      image_2022-10-01_021213110.png
      ^Here's my scripts folder

      I torrented the game using uTorrent so maybe I could try redownloading it with QBittorrent to see if that works.

      Resxtundefined Offline
      Resxtundefined Offline
      Resxt
      Plutonium Staff
      wrote on last edited by
      #11

      EYYSEE the game files have nothing to do with your issue.
      If you're not even sure which antivirus you have it's hard to continue.
      If you have Norton installed it's almost sure this is what's causing the game to crash.
      Norton is a pretty bad antivirus and will ignore any exclusion you set and crash things with no warning so I would recommend uninstalling everything related to it. Also you need to be sure of what security software you have. If you really don't know go in Windows settings > apps and screenshot all the apps you have

      Also I said "screenshot both the scripts folder and scripts\zm" and you didn't so I will assume there is no scripts in the scripts folder itself

      Finally you could try unplugging devices you have plugged in on your PC (controllers, second monitor, VR headset etc.)
      Also if you have anything related to Avermedia installed it can cause issues so try uninstalling them

      EYYSEEundefined 3 Replies Last reply
      0
      • Resxtundefined Resxt

        EYYSEE the game files have nothing to do with your issue.
        If you're not even sure which antivirus you have it's hard to continue.
        If you have Norton installed it's almost sure this is what's causing the game to crash.
        Norton is a pretty bad antivirus and will ignore any exclusion you set and crash things with no warning so I would recommend uninstalling everything related to it. Also you need to be sure of what security software you have. If you really don't know go in Windows settings > apps and screenshot all the apps you have

        Also I said "screenshot both the scripts folder and scripts\zm" and you didn't so I will assume there is no scripts in the scripts folder itself

        Finally you could try unplugging devices you have plugged in on your PC (controllers, second monitor, VR headset etc.)
        Also if you have anything related to Avermedia installed it can cause issues so try uninstalling them

        EYYSEEundefined Offline
        EYYSEEundefined Offline
        EYYSEE
        wrote on last edited by EYYSEE
        #12

        Resxt Sorry I misread your message about the scripts screenshot. Here is the second one:5cdf7bc2-5c10-433d-8feb-5a8271f8e164-image.png

        As for my apps, here they are:

        f7c31ad7-4b0b-4156-8752-7264c79d3cbe-image.png
        3b7e0588-7014-47a8-a9fb-0e824d98364f-image.png
        6ca2d0d3-c561-4d51-b655-bd90ebe6bf14-image.png
        83955b21-bf8e-471f-b7eb-a349b4f75edb-image.png
        97b2321f-29b0-49d6-83d9-cb88ebc57b8c-image.png
        73a0b745-cde9-47c5-95ec-e02fe901830f-image.png
        7b1fcf7d-9eb3-4d1a-821e-9a7f43c44de0-image.png
        ffba9c15-45fb-44f8-93af-053e89d906a5-image.png
        cf0614c9-fb3e-4adf-8cad-e08b4b4e661d-image.png

        Sorry about all the hassle with this antivirus nonsense. I bought my PC pre-built so it's quite difficult to tell what I have installed and all that. This is also my first PC so I'm not too tech savvy with it.

        1 Reply Last reply
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        • Resxtundefined Resxt

          EYYSEE the game files have nothing to do with your issue.
          If you're not even sure which antivirus you have it's hard to continue.
          If you have Norton installed it's almost sure this is what's causing the game to crash.
          Norton is a pretty bad antivirus and will ignore any exclusion you set and crash things with no warning so I would recommend uninstalling everything related to it. Also you need to be sure of what security software you have. If you really don't know go in Windows settings > apps and screenshot all the apps you have

          Also I said "screenshot both the scripts folder and scripts\zm" and you didn't so I will assume there is no scripts in the scripts folder itself

          Finally you could try unplugging devices you have plugged in on your PC (controllers, second monitor, VR headset etc.)
          Also if you have anything related to Avermedia installed it can cause issues so try uninstalling them

          EYYSEEundefined Offline
          EYYSEEundefined Offline
          EYYSEE
          wrote on last edited by
          #13

          Resxt Update: I went and deleted everything on my PC norton related and the crashes still occur.

          1 Reply Last reply
          0
          • EYYSEEundefined Offline
            EYYSEEundefined Offline
            EYYSEE
            wrote on last edited by
            #14
            This post is deleted!
            1 Reply Last reply
            0
            • Resxtundefined Resxt

              EYYSEE the game files have nothing to do with your issue.
              If you're not even sure which antivirus you have it's hard to continue.
              If you have Norton installed it's almost sure this is what's causing the game to crash.
              Norton is a pretty bad antivirus and will ignore any exclusion you set and crash things with no warning so I would recommend uninstalling everything related to it. Also you need to be sure of what security software you have. If you really don't know go in Windows settings > apps and screenshot all the apps you have

              Also I said "screenshot both the scripts folder and scripts\zm" and you didn't so I will assume there is no scripts in the scripts folder itself

              Finally you could try unplugging devices you have plugged in on your PC (controllers, second monitor, VR headset etc.)
              Also if you have anything related to Avermedia installed it can cause issues so try uninstalling them

              EYYSEEundefined Offline
              EYYSEEundefined Offline
              EYYSEE
              wrote on last edited by
              #15

              Resxt How do I bump to get this topic relevant again? Is me replying to you helping?

              Faeoticundefined 1 Reply Last reply
              0
              • hindercanrunundefined Offline
                hindercanrunundefined Offline
                hindercanrun
                wrote on last edited by
                #16

                you just have to wait
                you won’t always get a response

                1 Reply Last reply
                0
                • EYYSEEundefined EYYSEE

                  Resxt How do I bump to get this topic relevant again? Is me replying to you helping?

                  Faeoticundefined Offline
                  Faeoticundefined Offline
                  Faeotic
                  Contributor
                  wrote on last edited by
                  #17

                  EYYSEE Please check %localappdata%/crashdumps for a plutnoium relate log
                  also check %localappdata%/plutonium/storage/crashdumps

                  if there's any files related to pluto please send them here

                  EYYSEEundefined 1 Reply Last reply
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                  • Faeoticundefined Faeotic

                    EYYSEE Please check %localappdata%/crashdumps for a plutnoium relate log
                    also check %localappdata%/plutonium/storage/crashdumps

                    if there's any files related to pluto please send them here

                    EYYSEEundefined Offline
                    EYYSEEundefined Offline
                    EYYSEE
                    wrote on last edited by
                    #18

                    Faeotic I found nothing plutonium related in %localappdata%/crashdumps. As for %localappdata%/plutonium/storage/crashdumps, the folder doesn't exist for me 54451aea-3719-46a1-b7f0-2d551086cf30-image.png

                    1 Reply Last reply
                    0
                    • Faeoticundefined Offline
                      Faeoticundefined Offline
                      Faeotic
                      Contributor
                      wrote on last edited by
                      #19

                      I noticed that you were running an OEM copy of windows. Could you try installing a fresh copy so you can avoid all of the BS software bundled with prebuilts?

                      https://www.itpro.com/operating-systems/microsoft-windows/358036/how-to-reinstall-windows-10-without-losing-data

                      1 Reply Last reply
                      0
                      • vyniciinundefined Offline
                        vyniciinundefined Offline
                        vyniciin
                        wrote on last edited by vyniciin
                        #20

                        Exception Code: 0xC0000005
                        Exception Address: 0x004E2897

                        ChatGPT say:

                        Crash ID: 52277cc782c546ad82eaff44d826c5d3

                        System.IO.IOException: The process cannot access the file 'C:\Users\Vini6\AppData\Local\Plutonium\info.json' because it is being used by another process.

                        at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
                        at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
                        at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
                        at System.IO.StreamWriter.CreateFile(String path, Boolean append, Boolean checkHost)
                        at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize, Boolean checkHost)
                        at System.IO.File.InternalWriteAllText(String path, String contents, Encoding encoding, Boolean checkHost)
                        at Plutonium.Updater.Core.Updater.<Run>d__24.MoveNext()
                        --- End of stack trace from the previous location where the exception was thrown ---
                        at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
                        at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
                        at Plutonium.Updater.App.Windows.UpdateWindow.<UpdateWindow_Loaded>d__6.MoveNext()

                        This error message indicates that the process was unable to access the 'info.json' file because it is currently being used by another process. This can happen if another program or instance of Plutonium is using the file simultaneously. To resolve this, try closing other programs that might be using this file or restart the computer to free up access to the file.

                        1 Reply Last reply
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                        • therealbluecupundefined Offline
                          therealbluecupundefined Offline
                          therealbluecup
                          wrote on last edited by
                          #21

                          after 2 years you decide gpt will fix this? are you stupid?

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