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Plutonium BO2 zombies keeps crashing

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  • Resxtundefined Resxt

    EYYSEE the game files have nothing to do with your issue.
    If you're not even sure which antivirus you have it's hard to continue.
    If you have Norton installed it's almost sure this is what's causing the game to crash.
    Norton is a pretty bad antivirus and will ignore any exclusion you set and crash things with no warning so I would recommend uninstalling everything related to it. Also you need to be sure of what security software you have. If you really don't know go in Windows settings > apps and screenshot all the apps you have

    Also I said "screenshot both the scripts folder and scripts\zm" and you didn't so I will assume there is no scripts in the scripts folder itself

    Finally you could try unplugging devices you have plugged in on your PC (controllers, second monitor, VR headset etc.)
    Also if you have anything related to Avermedia installed it can cause issues so try uninstalling them

    EYYSEEundefined Offline
    EYYSEEundefined Offline
    EYYSEE
    wrote on last edited by
    #13

    Resxt Update: I went and deleted everything on my PC norton related and the crashes still occur.

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    • EYYSEEundefined Offline
      EYYSEEundefined Offline
      EYYSEE
      wrote on last edited by
      #14
      This post is deleted!
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      • Resxtundefined Resxt

        EYYSEE the game files have nothing to do with your issue.
        If you're not even sure which antivirus you have it's hard to continue.
        If you have Norton installed it's almost sure this is what's causing the game to crash.
        Norton is a pretty bad antivirus and will ignore any exclusion you set and crash things with no warning so I would recommend uninstalling everything related to it. Also you need to be sure of what security software you have. If you really don't know go in Windows settings > apps and screenshot all the apps you have

        Also I said "screenshot both the scripts folder and scripts\zm" and you didn't so I will assume there is no scripts in the scripts folder itself

        Finally you could try unplugging devices you have plugged in on your PC (controllers, second monitor, VR headset etc.)
        Also if you have anything related to Avermedia installed it can cause issues so try uninstalling them

        EYYSEEundefined Offline
        EYYSEEundefined Offline
        EYYSEE
        wrote on last edited by
        #15

        Resxt How do I bump to get this topic relevant again? Is me replying to you helping?

        Faeoticundefined 1 Reply Last reply
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        • hindercanrunundefined Offline
          hindercanrunundefined Offline
          hindercanrun
          wrote on last edited by
          #16

          you just have to wait
          you won’t always get a response

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          • EYYSEEundefined EYYSEE

            Resxt How do I bump to get this topic relevant again? Is me replying to you helping?

            Faeoticundefined Offline
            Faeoticundefined Offline
            Faeotic
            Contributor
            wrote on last edited by
            #17

            EYYSEE Please check %localappdata%/crashdumps for a plutnoium relate log
            also check %localappdata%/plutonium/storage/crashdumps

            if there's any files related to pluto please send them here

            EYYSEEundefined 1 Reply Last reply
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            • Faeoticundefined Faeotic

              EYYSEE Please check %localappdata%/crashdumps for a plutnoium relate log
              also check %localappdata%/plutonium/storage/crashdumps

              if there's any files related to pluto please send them here

              EYYSEEundefined Offline
              EYYSEEundefined Offline
              EYYSEE
              wrote on last edited by
              #18

              Faeotic I found nothing plutonium related in %localappdata%/crashdumps. As for %localappdata%/plutonium/storage/crashdumps, the folder doesn't exist for me 54451aea-3719-46a1-b7f0-2d551086cf30-image.png

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              • Faeoticundefined Offline
                Faeoticundefined Offline
                Faeotic
                Contributor
                wrote on last edited by
                #19

                I noticed that you were running an OEM copy of windows. Could you try installing a fresh copy so you can avoid all of the BS software bundled with prebuilts?

                https://www.itpro.com/operating-systems/microsoft-windows/358036/how-to-reinstall-windows-10-without-losing-data

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                • vyniciinundefined Offline
                  vyniciinundefined Offline
                  vyniciin
                  wrote on last edited by vyniciin
                  #20

                  Exception Code: 0xC0000005
                  Exception Address: 0x004E2897

                  ChatGPT say:

                  Crash ID: 52277cc782c546ad82eaff44d826c5d3

                  System.IO.IOException: The process cannot access the file 'C:\Users\Vini6\AppData\Local\Plutonium\info.json' because it is being used by another process.

                  at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
                  at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
                  at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
                  at System.IO.StreamWriter.CreateFile(String path, Boolean append, Boolean checkHost)
                  at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize, Boolean checkHost)
                  at System.IO.File.InternalWriteAllText(String path, String contents, Encoding encoding, Boolean checkHost)
                  at Plutonium.Updater.Core.Updater.<Run>d__24.MoveNext()
                  --- End of stack trace from the previous location where the exception was thrown ---
                  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
                  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
                  at Plutonium.Updater.App.Windows.UpdateWindow.<UpdateWindow_Loaded>d__6.MoveNext()

                  This error message indicates that the process was unable to access the 'info.json' file because it is currently being used by another process. This can happen if another program or instance of Plutonium is using the file simultaneously. To resolve this, try closing other programs that might be using this file or restart the computer to free up access to the file.

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                  • therealbluecupundefined Offline
                    therealbluecupundefined Offline
                    therealbluecup
                    wrote on last edited by
                    #21

                    after 2 years you decide gpt will fix this? are you stupid?

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                    • Aliologyundefined Offline
                      Aliologyundefined Offline
                      Aliology
                      wrote last edited by
                      #22

                      Did anyone find any fix for this?

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