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Failed to create key: Your account has not verified ownership for this game.

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  • perzikundefined Offline
    perzikundefined Offline
    perzik
    wrote last edited by
    #1

    Hello,
    I would like to create a BO2 multiplayer server, but when I try to generate my server key on the Plutonium website, I get the message:
    "Failed to create key: Your account has not verified ownership for this game."
    How can I fix this, please? Thank you in advance.

    1 Reply Last reply
    0
    • Xerxesundefined Online
      Xerxesundefined Online
      Xerxes
      Plutonium Staff
      wrote last edited by
      #2

      You need to verify that you own the game.

      1 Reply Last reply
      0
      • perzikundefined Offline
        perzikundefined Offline
        perzik
        wrote last edited by
        #3

        Xerxes And how do you do that?

        WolflexZundefined 1 Reply Last reply
        0
        • perzikundefined perzik

          Xerxes And how do you do that?

          WolflexZundefined Online
          WolflexZundefined Online
          WolflexZ
          Contributor
          wrote last edited by
          #4

          perzik You need to own the game on steam.
          https://forum.plutonium.pw/user/perzik/steam-games

          Then sync Plutonium with your steam account.
          You also need to ensure your account is public so Plutonium can read it.

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          • perzikundefined Offline
            perzikundefined Offline
            perzik
            wrote last edited by
            #5

            WolflexZ Thank you very much, I understand better now, but the problem is that my Steam account is linked to another Plutonium account that I can't remember...

            WolflexZundefined 1 Reply Last reply
            0
            • perzikundefined perzik

              WolflexZ Thank you very much, I understand better now, but the problem is that my Steam account is linked to another Plutonium account that I can't remember...

              WolflexZundefined Online
              WolflexZundefined Online
              WolflexZ
              Contributor
              wrote last edited by WolflexZ
              #6

              perzik
              If you have access to that account then,
              Associated with Steam > Dissociate
              https://forum.plutonium.pw/user/perzik/edit

              If you don't because you lost access to that account because you don't have a way to check the email mail then rip. If you have access but you don't remember the password just press forget password. Check your spam folder as well.

              G0LD3N 4RMundefined 1 Reply Last reply
              0
              • perzikundefined Offline
                perzikundefined Offline
                perzik
                wrote last edited by
                #7

                WolflexZ This current account (Perzik) is not linked to my Steam account. It appears to be a different Plutonium account. The problem is that even when I try the "forgot password" option with my known email addresses, I don't receive any email — so the account is probably linked to another email address that I can’t remember...
                And this is problematic because without access, I can’t create a key and therefore can’t set up my server.

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                • WolflexZundefined WolflexZ

                  perzik
                  If you have access to that account then,
                  Associated with Steam > Dissociate
                  https://forum.plutonium.pw/user/perzik/edit

                  If you don't because you lost access to that account because you don't have a way to check the email mail then rip. If you have access but you don't remember the password just press forget password. Check your spam folder as well.

                  G0LD3N 4RMundefined Offline
                  G0LD3N 4RMundefined Offline
                  G0LD3N 4RM
                  wrote last edited by
                  #8

                  WolflexZ

                  Kinda wild you'd see people having to rebuy BO2 simply because they can't access their steam account or their steam account is linked with another Pluto account they don't have access to 🥵

                  WolflexZundefined 1 Reply Last reply
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                  • perzikundefined Offline
                    perzikundefined Offline
                    perzik
                    wrote last edited by
                    #9

                    WolflexZ G0LD3N 4RM Oh, so the only option I have is to buy the game again on another Steam account?
                    The Plutonium staff members can’t help me recover the account that’s linked to my Steam account?

                    1 Reply Last reply
                    0
                    • perzikundefined Offline
                      perzikundefined Offline
                      perzik
                      wrote last edited by perzik
                      #10

                      I deliberately bought the game again on another Steam account, linked this new Steam account with Plutonium, and the problem is still the same — great...!!
                      Of course, this new Steam account is set to public

                      It wasn’t this complicated before having this server key!!
                      Could you help me? Xerxes H3X1C Dss0 Resxt

                      WolflexZundefined Xerxesundefined 2 Replies Last reply
                      0
                      • G0LD3N 4RMundefined G0LD3N 4RM

                        WolflexZ

                        Kinda wild you'd see people having to rebuy BO2 simply because they can't access their steam account or their steam account is linked with another Pluto account they don't have access to 🥵

                        WolflexZundefined Online
                        WolflexZundefined Online
                        WolflexZ
                        Contributor
                        wrote last edited by
                        #11

                        G0LD3N 4RM perzik I didn't say you have to rebuy black ops 2.

                        G0LD3N 4RMundefined 1 Reply Last reply
                        0
                        • perzikundefined perzik

                          I deliberately bought the game again on another Steam account, linked this new Steam account with Plutonium, and the problem is still the same — great...!!
                          Of course, this new Steam account is set to public

                          It wasn’t this complicated before having this server key!!
                          Could you help me? Xerxes H3X1C Dss0 Resxt

                          WolflexZundefined Online
                          WolflexZundefined Online
                          WolflexZ
                          Contributor
                          wrote last edited by
                          #12

                          perzik Ask on plutonium discord server for a more directed approach for help. I'm pretty sure the plutonium team is more active on there.

                          1 Reply Last reply
                          0
                          • perzikundefined perzik

                            I deliberately bought the game again on another Steam account, linked this new Steam account with Plutonium, and the problem is still the same — great...!!
                            Of course, this new Steam account is set to public

                            It wasn’t this complicated before having this server key!!
                            Could you help me? Xerxes H3X1C Dss0 Resxt

                            Xerxesundefined Online
                            Xerxesundefined Online
                            Xerxes
                            Plutonium Staff
                            wrote last edited by
                            #13

                            perzik said in Failed to create key: Your account has not verified ownership for this game.:

                            linked this new Steam account with Plutonium

                            Linking your Steam account is not enough screenshot that page https://forum.plutonium.pw/me/steam-games

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                            • perzikundefined Offline
                              perzikundefined Offline
                              perzik
                              wrote last edited by
                              #14

                              Xerxes Actually, I didn’t understand how to sync Steam either. Xerxes, help me first find the Plutonium account linked to my Steam account so I can clean things up — I think that would make things easier.
                              image.png

                              Xerxesundefined 1 Reply Last reply
                              0
                              • perzikundefined perzik

                                Xerxes Actually, I didn’t understand how to sync Steam either. Xerxes, help me first find the Plutonium account linked to my Steam account so I can clean things up — I think that would make things easier.
                                image.png

                                Xerxesundefined Online
                                Xerxesundefined Online
                                Xerxes
                                Plutonium Staff
                                wrote last edited by
                                #15

                                perzik said in Failed to create key: Your account has not verified ownership for this game.:

                                help me first find the Plutonium account linked to my Steam account

                                Thats not possible.

                                perzik said in Failed to create key: Your account has not verified ownership for this game.:

                                Actually, I didn’t understand how to sync Steam either.

                                https://forum.plutonium.pw/topic/32250/

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                                • perzikundefined Offline
                                  perzikundefined Offline
                                  perzik
                                  wrote last edited by
                                  #16

                                  Xerxes Alright, so you can’t retrieve the Plutonium account linked to my Steam account, but could you maybe check all the Plutonium accounts I’ve created? That might help me...

                                  1 Reply Last reply
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                                  • perzikundefined Offline
                                    perzikundefined Offline
                                    perzik
                                    wrote last edited by
                                    #17

                                    Problem resolved thanks !

                                    1 Reply Last reply
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                                    • WolflexZundefined WolflexZ

                                      G0LD3N 4RM perzik I didn't say you have to rebuy black ops 2.

                                      G0LD3N 4RMundefined Offline
                                      G0LD3N 4RMundefined Offline
                                      G0LD3N 4RM
                                      wrote last edited by
                                      #18

                                      WolflexZ

                                      Only said that in cases where if people can't link their steam account to Plutonium (whether by loss of password or other means that block access to that account), that would mean they'd need another steam account that owns BO2 to link it therefore.

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