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Failed to create key: Your account has not verified ownership for this game.

Scheduled Pinned Locked Moved BO2 Server Hosting Support
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  • Xerxesundefined Offline
    Xerxesundefined Offline
    Xerxes
    Plutonium Staff
    wrote last edited by
    #2

    You need to verify that you own the game.

    1 Reply Last reply
    0
    • perzikundefined Offline
      perzikundefined Offline
      perzik
      wrote last edited by
      #3

      Xerxes And how do you do that?

      WolflexZundefined 1 Reply Last reply
      0
      • perzikundefined perzik

        Xerxes And how do you do that?

        WolflexZundefined Offline
        WolflexZundefined Offline
        WolflexZ
        Contributor
        wrote last edited by
        #4

        perzik You need to own the game on steam.
        https://forum.plutonium.pw/user/perzik/steam-games

        Then sync Plutonium with your steam account.
        You also need to ensure your account is public so Plutonium can read it.

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        • perzikundefined Offline
          perzikundefined Offline
          perzik
          wrote last edited by
          #5

          WolflexZ Thank you very much, I understand better now, but the problem is that my Steam account is linked to another Plutonium account that I can't remember...

          WolflexZundefined 1 Reply Last reply
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          • perzikundefined perzik

            WolflexZ Thank you very much, I understand better now, but the problem is that my Steam account is linked to another Plutonium account that I can't remember...

            WolflexZundefined Offline
            WolflexZundefined Offline
            WolflexZ
            Contributor
            wrote last edited by WolflexZ
            #6

            perzik
            If you have access to that account then,
            Associated with Steam > Dissociate
            https://forum.plutonium.pw/user/perzik/edit

            If you don't because you lost access to that account because you don't have a way to check the email mail then rip. If you have access but you don't remember the password just press forget password. Check your spam folder as well.

            G0LD3N 4RMundefined 1 Reply Last reply
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            • perzikundefined Offline
              perzikundefined Offline
              perzik
              wrote last edited by
              #7

              WolflexZ This current account (Perzik) is not linked to my Steam account. It appears to be a different Plutonium account. The problem is that even when I try the "forgot password" option with my known email addresses, I don't receive any email — so the account is probably linked to another email address that I can’t remember...
              And this is problematic because without access, I can’t create a key and therefore can’t set up my server.

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              • WolflexZundefined WolflexZ

                perzik
                If you have access to that account then,
                Associated with Steam > Dissociate
                https://forum.plutonium.pw/user/perzik/edit

                If you don't because you lost access to that account because you don't have a way to check the email mail then rip. If you have access but you don't remember the password just press forget password. Check your spam folder as well.

                G0LD3N 4RMundefined Offline
                G0LD3N 4RMundefined Offline
                G0LD3N 4RM
                wrote last edited by
                #8

                WolflexZ

                Kinda wild you'd see people having to rebuy BO2 simply because they can't access their steam account or their steam account is linked with another Pluto account they don't have access to 🥵

                WolflexZundefined 1 Reply Last reply
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                • perzikundefined Offline
                  perzikundefined Offline
                  perzik
                  wrote last edited by
                  #9

                  WolflexZ G0LD3N 4RM Oh, so the only option I have is to buy the game again on another Steam account?
                  The Plutonium staff members can’t help me recover the account that’s linked to my Steam account?

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                  • perzikundefined Offline
                    perzikundefined Offline
                    perzik
                    wrote last edited by perzik
                    #10

                    I deliberately bought the game again on another Steam account, linked this new Steam account with Plutonium, and the problem is still the same — great...!!
                    Of course, this new Steam account is set to public

                    It wasn’t this complicated before having this server key!!
                    Could you help me? Xerxes H3X1C Dss0 Resxt

                    WolflexZundefined Xerxesundefined 2 Replies Last reply
                    0
                    • G0LD3N 4RMundefined G0LD3N 4RM

                      WolflexZ

                      Kinda wild you'd see people having to rebuy BO2 simply because they can't access their steam account or their steam account is linked with another Pluto account they don't have access to 🥵

                      WolflexZundefined Offline
                      WolflexZundefined Offline
                      WolflexZ
                      Contributor
                      wrote last edited by
                      #11

                      G0LD3N 4RM perzik I didn't say you have to rebuy black ops 2.

                      G0LD3N 4RMundefined 1 Reply Last reply
                      0
                      • perzikundefined perzik

                        I deliberately bought the game again on another Steam account, linked this new Steam account with Plutonium, and the problem is still the same — great...!!
                        Of course, this new Steam account is set to public

                        It wasn’t this complicated before having this server key!!
                        Could you help me? Xerxes H3X1C Dss0 Resxt

                        WolflexZundefined Offline
                        WolflexZundefined Offline
                        WolflexZ
                        Contributor
                        wrote last edited by
                        #12

                        perzik Ask on plutonium discord server for a more directed approach for help. I'm pretty sure the plutonium team is more active on there.

                        1 Reply Last reply
                        0
                        • perzikundefined perzik

                          I deliberately bought the game again on another Steam account, linked this new Steam account with Plutonium, and the problem is still the same — great...!!
                          Of course, this new Steam account is set to public

                          It wasn’t this complicated before having this server key!!
                          Could you help me? Xerxes H3X1C Dss0 Resxt

                          Xerxesundefined Offline
                          Xerxesundefined Offline
                          Xerxes
                          Plutonium Staff
                          wrote last edited by
                          #13

                          perzik said in Failed to create key: Your account has not verified ownership for this game.:

                          linked this new Steam account with Plutonium

                          Linking your Steam account is not enough screenshot that page https://forum.plutonium.pw/me/steam-games

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                          • perzikundefined Offline
                            perzikundefined Offline
                            perzik
                            wrote last edited by
                            #14

                            Xerxes Actually, I didn’t understand how to sync Steam either. Xerxes, help me first find the Plutonium account linked to my Steam account so I can clean things up — I think that would make things easier.
                            image.png

                            Xerxesundefined 1 Reply Last reply
                            0
                            • perzikundefined perzik

                              Xerxes Actually, I didn’t understand how to sync Steam either. Xerxes, help me first find the Plutonium account linked to my Steam account so I can clean things up — I think that would make things easier.
                              image.png

                              Xerxesundefined Offline
                              Xerxesundefined Offline
                              Xerxes
                              Plutonium Staff
                              wrote last edited by
                              #15

                              perzik said in Failed to create key: Your account has not verified ownership for this game.:

                              help me first find the Plutonium account linked to my Steam account

                              Thats not possible.

                              perzik said in Failed to create key: Your account has not verified ownership for this game.:

                              Actually, I didn’t understand how to sync Steam either.

                              https://forum.plutonium.pw/topic/32250/

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                              • perzikundefined Offline
                                perzikundefined Offline
                                perzik
                                wrote last edited by
                                #16

                                Xerxes Alright, so you can’t retrieve the Plutonium account linked to my Steam account, but could you maybe check all the Plutonium accounts I’ve created? That might help me...

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                                • perzikundefined Offline
                                  perzikundefined Offline
                                  perzik
                                  wrote last edited by
                                  #17

                                  Problem resolved thanks !

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                                  • WolflexZundefined WolflexZ

                                    G0LD3N 4RM perzik I didn't say you have to rebuy black ops 2.

                                    G0LD3N 4RMundefined Offline
                                    G0LD3N 4RMundefined Offline
                                    G0LD3N 4RM
                                    wrote last edited by
                                    #18

                                    WolflexZ

                                    Only said that in cases where if people can't link their steam account to Plutonium (whether by loss of password or other means that block access to that account), that would mean they'd need another steam account that owns BO2 to link it therefore.

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