Every time i try to open the launcher i get a crash report??

ShadowCowboy

Crash ID: 4e2a643a27ba4d0a92f2de959679711d

any idea how to help?

? Offline

Sorry to hear you’re running into this crash . Don’t worry, this usually happens for a few common reasons try following this:

Make sure you’re opening the right file → it should be plutonium.exe (the updater), not the old plutonium-launcher-win32.exe.

Clean reinstall the launcher files:

Close Plutonium completely.

If you ever had the torrent version, remove it from your torrent client.

Delete plutonium.exe and plutonium.new.exe if they exist.

Delete the folder %localappdata%\Plutonium.

Download a fresh plutonium.exe from the official site and run it again.

Install the required runtimes (even if you think you already have them):

.NET Framework 4.7.2 or newer

Visual C++ Redistributables (both x86 and x64)

DirectX (June 2010)

Check antivirus/firewall: sometimes they block the updater. Add Plutonium as an exception in your AV and allow it through your firewall.

Check your network settings: if the crash report mentions connection errors, try switching Wi-Fi, using a hotspot, or making sure your system time and date are correct.

Update Windows and GPU drivers: Plutonium requires Windows 8.1/10/11 and a DirectX 11 compatible GPU.

If it still crashes after that, you can open Event Viewer → Windows Logs → Application right after the crash and see which module is failing then share that info along with your Windows version and Crash ID, it helps a lot.