Every time i try to open the launcher i get a crash report??
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Crash ID: 4e2a643a27ba4d0a92f2de959679711d
any idea how to help?
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Hi ShadowCowboy ,
Sorry to hear you’re running into this crash . Don’t worry, this usually happens for a few common reasons try following this:
Make sure you’re opening the right file → it should be plutonium.exe (the updater), not the old plutonium-launcher-win32.exe.
Clean reinstall the launcher files:
Close Plutonium completely.
If you ever had the torrent version, remove it from your torrent client.
Delete plutonium.exe and plutonium.new.exe if they exist.
Delete the folder %localappdata%\Plutonium.
Download a fresh plutonium.exe from the official site and run it again.
Install the required runtimes (even if you think you already have them):
.NET Framework 4.7.2 or newer
Visual C++ Redistributables (both x86 and x64)
DirectX (June 2010)
Check antivirus/firewall: sometimes they block the updater. Add Plutonium as an exception in your AV and allow it through your firewall.
Check your network settings: if the crash report mentions connection errors, try switching Wi-Fi, using a hotspot, or making sure your system time and date are correct.
Update Windows and GPU drivers: Plutonium requires Windows 8.1/10/11 and a DirectX 11 compatible GPU.
If it still crashes after that, you can open Event Viewer → Windows Logs → Application right after the crash and see which module is failing then share that info along with your Windows version and Crash ID, it helps a lot.
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